The Alejandro Suite | 객실에서 보이는 전망

리베라 델 리오 부티크 호텔 여행 후기

4 out of 5
리베라 델 리오 부티크 호텔
104 Rivera del Rio, Puerto Vallarta, JAL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 594개 이용 후기 중 455개" "
평점 8 - 좋아요. 594개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 594개 이용 후기 중 23개" "
평점 4 - 별로예요. 594개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 594개 이용 후기 중 17개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Terrence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel is interesting eccentric but the rooms in the new addition are very small and lack closet space. The property is somewhat isolated and fairly far from the center of the Zona Romantica.
2024년 3월에 2박 숙박함
답변 제공: Grant Olson guest service 님, 2024년 3월 25일
Dear Terrence, thank you for your feedback. All new rooms vary in size and decor. We wish you had expressed your feelings while you were here. If so, we could have possibly moved you to another room. We are indeed in a Mexican neighborhood, with more restaurants and shops opening up around us all the time. The beauty of staying with us is that we are a short distance from the busyness of the more touristy part of zona romantica, but can come back and enjoy a more mexican experience away from it all. We hope to see you again!

10/10 - 훌륭해요

Lesya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like everything
2024년 3월에 6박 숙박함
답변 제공: Management Rivera del Rio 님, 2024년 3월 25일
Thank you for your feedback Lesya! It was a pleasure having you.We look forward to your next visit

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a unique and beautiful property. Loved the rooftop pool and bar and the breakfasts are delicious. Wish coffee was available earlier. Great location and even 2 adorable hotel kitties!
2024년 3월에 3박 숙박함
답변 제공: Management Rivera Del Río 님, 2024년 3월 19일
Dear Leslie, We, including Elizabeth and Franchesca, appreciate the comment. It's good to know you found our breakfast delicious and that you had a great time. We hope we have the pleasure to welcome you again in the near future!

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with exceptional service. Great location! Will return but will choose a different room next time as ours was not ideally situated. A shout out to Max who was very helpful!
2024년 2월에 4박 숙박함
답변 제공: Rivera del Rio Management 님, 2024년 2월 27일
Hi Susan, Next time please let us know a few room preferences you have and take for granted we will do our best to accommodate you in those! We would love to make your next stay even better:)Thanks for taking the time to write the review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was off the beat and path. People were amazing just too many stray dogs everywhere
답변 제공: Rivera del Rio Management 님, 2024년 2월 23일
Dear Jason! Thank you so much for your score, we are so happy you enjoyed your stayed with us, we hope to see soon.

8/10 - 좋아요

Debbie Lynn

2024년 2월에 7박 숙박함
답변 제공: Rivera del Rio 님, 2024년 2월 17일
Thank you !

10/10 - 훌륭해요

Klaus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, fabulous staff and great location. Roof top pool has incredible views!! Every suite is unique.
2024년 1월에 15박 숙박함
답변 제공: Rivera del Rio 님, 2024년 2월 4일
Thank you so much for your kind review, we hope to see you again very soon!

10/10 - 훌륭해요

Tiana

2023년 5월에 3박 숙박함
답변 제공: Rivera del Rio 님, 2024년 1월 29일
Thank you, we are glad you enjoyed your stay with us,

10/10 - 훌륭해요

Richard

2023년 12월에 1박 숙박함
답변 제공: Rivera del Rio 님, 2024년 1월 29일
Dear Richard, thank you for your nice review, we hope to welcome you again.

10/10 - 훌륭해요

Adrienne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property and friendly staff. Would absolutely stay here again.
답변 제공: Rivera del Rio 님, 2023년 12월 30일
we are so happy to ear that you enjoyed your stayed with us, you are always welcome!

10/10 - 훌륭해요

Michael Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun, cute, unique property in a great part of town
2023년 12월에 7박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 27일
Dear Michael, thank you for you nice review, we are so glad your stay with us was wonderfull.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Something Special
A stylish oasis in the Romantic Zone next to the Cuale River which was a perfect place to walk our dog. Large suites and friendly staff makes it feel like home.Great fooftop pool and bar!
2023년 12월에 5박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 25일
Dear Steve! thank you so much for your nice riview, we hope to see you again very soon!

10/10 - 훌륭해요

Kelvin Donsereaux

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint, out of the way, near locals. Friendly staff, clean and great margaritas upstairs at the pool!
2023년 12월에 3박 숙박함
답변 제공: Rivera del Río Management 님, 2023년 12월 22일
Dear Kevin, we are so happy to know you found the hotel clean and location convenient! It's our main goal that all our guests have the best experience possible and it's rewarding learning we have achieved our goal. Thank you for sharing your comments! We look forward to your next stay at Rivera del Río

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to restaurants, beach, and local atmosphere.
2023년 12월에 3박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 17일
Thank you so much for your review, we hope to see you again!

10/10 - 훌륭해요

Blanca

2023년 12월에 4박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 17일
Dear Blanca! we are so glad you enjoyed you stay with us, please come back anytime!

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 14일
Dear Gordon! we are so happy to ear that you enjoyed your stayed with us, fine people like you are always welcome!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Rivera del Rio 님, 2023년 12월 14일
We are glad you loved your stay. We would love to welcome you again if you decide to come back to Puerto Vallarta.

8/10 - 좋아요

Leslie

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Management Rivera Del Río 님, 2023년 12월 6일
Dear Leslie, Thanks for letting us know you enjoyed your stay with your review. We hope we can welcome you again and make your stay even better next time!Best regards

10/10 - 훌륭해요

JUNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the friendly staff and welcome drinks. Very interesting and lovely rooms.
2023년 11월에 1박 숙박함
답변 제공: Management Rivera Del Río 님, 2023년 11월 7일
Dear June, We are glad you enjoyed your stay! Medusa, our petit penthouse, is indeed a very lovely room. It's the only room with two balconies, one facing the river and one facing the town. As for the staff, we are happy we made you feel welcome. Best regards

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and unique small boutique hotel with a rooftop pool and bar and a gorgeous view. Staff responsive and friendly.. and all of the rooms were absolutely gorgeous! Love this charming hotel
2023년 11월에 1박 숙박함
답변 제공: Management Rivera Del Río 님, 2023년 11월 4일
Dear Cynthia, We are glad you loved your stay. We would love to welcome you again if you decide to come back to Puerto Vallarta. Maybe you could try another one of our rooms, we have a total of 19!Best regards

10/10 - 훌륭해요

Clarisse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only things I didn’t like was the hair dryer and some trouble with the shower temperature varying from hot to cold and back, in spite of never changing the handle setting. It’s like being in an old building where the water temperatures are affected by thos above and below.
2023년 10월에 2박 숙박함
답변 제공: Management Rivera Del Río 님, 2023년 11월 1일
Dear Clarissa, Thank you for letting us know you enjoyed your stay.Regarding the water, we would have liked knowing this happened while you were staying in our hotel, so we could have addressed the situation with our maintenance team who is always available and would have gladly assisted you. We look forward to welcoming you again if you come back to PV!Best wishes!

8/10 - 좋아요

Leandre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice im looking on coming back in april are may of next yr.
2023년 10월에 7박 숙박함
답변 제공: Management Rivera del Rio 님, 2023년 10월 27일
Hello Leandre, we are pleased to know you enjoyed your time with us and that you will be coming back! Thank you for sharing. We look forward to seeing you again next year.

8/10 - 좋아요

Molly

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a unique, beautiful, and funky place. Max was wonderful with our check in process. Elizabeth the kitty greeted us. Beautiful views, beautiful hotel. Would stay there again.
2023년 10월에 1박 숙박함
답변 제공: Max Torres 님, 2023년 10월 21일
Dear Molly, Thanks for taking the time to comment on your experience with us. We are glad you enjoyed the hotel and the views of our rooftop pool. We look forward to welcome you in the near future if you come back to PV!Best regards

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay again the hotel is beautiful and fun
2023년 10월에 1박 숙박함
답변 제공: Management Rivera del Rio 님, 2023년 10월 20일
Dear Benjamin,We are so happy to know you had a great time. we look forward to welcoming you again in the future!!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great design, big room
2023년 10월에 4박 숙박함
답변 제공: Management Rivera del Rio 님, 2023년 10월 17일
Thank you so much for your feedback, were really happy you enjoy your stay with us! hope to see you again

8/10 - 좋아요

OLEKSANDR 님, Thornton

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Max Torres 님, 2023년 10월 17일
Dear Oleksandr, We are glad you liked your stay. We hope to welcome you again in the near future.

10/10 - 훌륭해요

Clayton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was top notch. Super helpful. My kind of hotel, no bougie Karen-esque things to complain about. Sex appeal & 24 hour rooftop pool was big time bonus. 10/10
2023년 10월에 5박 숙박함
답변 제공: Management Rivera del Rio 님, 2023년 10월 27일
Dear Clayton, we are so happy to know your stay was a pleasant one! Thank you for sharing your great experience. It was our pleasure having you at Rivera del Rio, we can't wait to welcome you again in the future.

4/10 - 별로예요

Charles

2023년 10월에 4박 숙박함
답변 제공: Max Torres 님, 2023년 10월 29일
Dear Charles, We would have liked to know how we could have improved your experienced while you were staying in our hotel. We frequently ask our guests how's everything (during their stay) in order to make their stay comfortable and charming. That being said, we would like to welcome you again in order to improve your experience and opinion of Rivera del Rio. Best regards

4/10 - 별로예요

Maria

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Max Torres 님, 2023년 10월 10일
Dear Oscar and Maria,Thanks for taking the time to review your stay with us. We would have liked to know what we could have done better, especially while you were here, since we asked you about your experience at check-out and we did not get any negative comment or feedback from you... Best Regards.

10/10 - 훌륭해요

Arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hermoso lugar lleno de sorpresas, se siente un ambiente relajado y cómodo, muy buena atención de su personal, definitivamente regresaría
2023년 9월에 1박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 10월 1일
Estimado Arturo,Muchas gracias por compartir su experiencia con otros, nos complace leer que su estancia con nosotros fue placentera esperamos tener la oportunidad de darle la bienvenida en un futuro cercano.

10/10 - 훌륭해요

Sarah

2023년 9월에 5박 숙박함
답변 제공: Max Torres 님, 2023년 10월 19일
Thanks for your review Sarah, we are glad your experience was positive in our hotel. Look forward to welcome you again if you come back to PV!Best regards

10/10 - 훌륭해요

Deana 님, Poulsbo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful hotel with lovely staff. Our room had a balcony overlooking the river. The bed was super comfortable. The weather outside was hot and humid and we were thankful that the ac worked great and the pools were refreshing. The rooftop pool was our favorite. The breakfast room was beautiful and we were able to choose from a menu. It was a nice walk through the park to restaurants and the beachfront. I would love to stay at this hotel again.
2023년 9월에 1박 숙박함
답변 제공: Max Torres 님, 2023년 9월 24일
Dear Deana, We really appreciate each one of your words. We are glad you enjoyed your stay with us and hopefully we'll get see you soon. If you have any comment or feedback feel free to let us now through e-mail or inbox, we would love to make your next stay here even better! Best Regards

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a single traveller, I loved the location. It was quiet and safe and had everything I needed. Walking distance to everything I needed ( stores/beach/Starbucks/restaurants) The staff was terrific too!
2023년 7월에 7박 숙박함
답변 제공: Max Torres 님, 2023년 9월 22일
Dear Rachelle, we are truly glad you enjoyed your stay with us. Thanks for letting us know that you felt safe and that you liked how our staff treated you. We look forward to seeing you again and we will keep doing what's in our hands to create more experiences like the one you had. Thanks for your kind words!

10/10 - 훌륭해요

NELSON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pools and the breakfast were very nice. The staff were very nice and willing to make your stay perfect.
2023년 9월에 9박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 9월 14일
Dear Nelson,Thank you very much for your kind words, it was a pleasure for us to meet you, we hope to have the opportunity to welcome you in the near future.

10/10 - 훌륭해요

Anna-Grae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely adorable and unique hotel, amazing staff and extremely walkable location within the romantic zone.
2023년 9월에 4박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 9월 13일
Dear Anna - Grae,Thank you for your kind review and comments, as well as your valuable feedback to help us improve. We are glad to learn that you had an enjoyable stay since this is our goal and will continue on this ,we look forward to receive in your next visit ! On behalf of all the great team, we send you our best regards!

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had prepaid for 4 nights. When we saw our room, it was huge with lots of steps up and down to the different areas. I have difficulties going up and down steps and requested that was not so large! a different room. The manager said that it would be an addition $40 per night charge! When I complained, he called his boss and dropped the additional cost to $20 per night! I did not appreaciate the bait and switch game played but because we were tired and it was late, agreed to the new rate!
2023년 8월에 4박 숙박함
답변 제공: Owner 님, 2023년 9월 8일
Hi Robert thank you for your time to review us. You indeed booked a ground floor suite on a third party. There is always a cost to change rooms I will see who authorized the discount as they shouldn’t of as you were not staying in the room you booked. Our staff tries hard to Please all our guests for a lovely vacation. It seems a positive you have turned into a negative ;(

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scarlet Room was very charming, the property was unique, and the pools were great, but the service is what makes Rivera del Rio a truly excellent place to stay!
2023년 8월에 7박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 9월 8일
Dear Andrew,It's really amazing to learn you had a great time at this property, our entire team works diligently to ensure guest's satisfaction, and therefore, when we see that effort reflected in your comments, it makes us feel proud no end!Thank you for your beautiful comments, we will certainly be excited to welcome you again whenever!Kind regards from the cats and the entire team!

8/10 - 좋아요

Gerardo

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 9월 6일
Estimado Gerardo,Muchas gracias por compartir su experiencia con otros.Esperamos tener la oportunidad de darle la bienvenida en un futuro cercano.

10/10 - 훌륭해요

MARIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rivera del Rio was a great stay in Puerto Vallarta. The staff was respectful and polite. Overall a great experience. We would definitely stay at Rivera del Rio next time we are in Puerto Vallarta!
2023년 8월에 6박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 31일
Dear Maria,Thank you very much for having taken the time to share your kind comments regarding your recent stay with us.We are thrilled to hear that the staff were very helpful, and are very happy to learn that you enjoyed our beautiful hotel which we keep perfect for you ! So on behalf of the team, we thank you and hope to receive you back soon !Best regards

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tienen un excelente servicio al cliente, la limpieza, y el lugar son muy buenos. El personal fue muy amable al recibirme y hasta mi retirada del lugar
2023년 8월에 3박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 20일
Estimado Alvaro Tenorio,Muchas gracias por compartir con otros su experiencia, nos complace saber que su estancia fue placentera y que nuestro staff le brindo un excelente servicio.Esperamos tener la oportunidad nuevamente de recibirle en un futuro cercano.

2/10 - 너무 별로예요

Miriam

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 22일
Dear Miriam,Its unfortunate that hotel was not what you anticipated. We are a historical home located in an authentic Mexican neighborhood with mostly families living in it. It is not unsafe.I am thinking you were looking for more of a resort experience rather than what we are - a unique boutique hotel.

8/10 - 좋아요

Maricela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed the smaller, away from from the immediate hustle and bustle. The view from the infinity pool and bar was amazing and my favorite part of this hotel.
2023년 8월에 4박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 17일
Dear Maricela, We are so happy to read that you really enjoyed your stay with us and on behalf of the team we thank you and look forward to receiving you back soon ! Best regards!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 17일
Dear Daniel,Thank you very much for your super 10 starts review.We hope to have the opportunity to welcome you in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property. Great location. Nice staff. The comfort overall depends on the room you get. The rooms in the old portion of the hotel are much harder to sleep in. Never quite dark or quiet. Newer portion more quiet and private. Would be nice to have coffee in rooms. Hot water is elusive but it is Mexico and very warm.
2023년 8월에 7박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 17일
Dear Anonymous We truly appreciate your feedback, and will certainly consider these comments as an opportunity for improvement on those details. Hopefully, you'll give us the opportunity to welcome you again, as we have gorgeous rooms in the new part of the building that could make you have a beautiful experience.

10/10 - 훌륭해요

Vinh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back
Good positions and good servìces
2023년 8월에 1박 숙박함
답변 제공: Rogelio Miranda 님, 2023년 8월 15일
Dear Vinh, We are so glad you will come back to stay with us, we loved welcoming you, Thi Kim and son.Hopefully we will host you again sooner than later.Greetings from all the team!

10/10 - 훌륭해요

Danai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only had one night in Puerto Vallarta before heading to Yelapa. I really wanted to stay anywhere other than a resort and found this hotel. I really enjoyed my stay here and wished I had stayed longer. The hotel and my room were beautiful and I was very comfortable. Great wifi (I was working remotely) and great hospitality from the staff. Elizabeth the cat was an added treat. I will definitely be back!
답변 제공: Rogelio Miranda 님, 2023년 8월 15일
Dear Danai, We are thrilled to know that you had a great time here. Visit us again! We will be ready to welcome you anytime.Best regards.

10/10 - 훌륭해요

Monica 님, royal oak

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite or one of my favorite hotels is very eclectic and people is amazingly friendly the pools are wow
2023년 8월에 1박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 8일
Dear Monica,We were so happy to have you as our guest and know that you really appreciate the art and decoration and enjoyed our services. We all are already looking forward to your next visit !

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
I did not like that you could hear the people next door to you. The staff was friendly especially Carolina she was very helpful and friendly
답변 제공: Carolina Cuevas 님, 2023년 8월 8일
Dear MaryThank you very much for your kind words, our goal is always to make the guest feel at home, We are sorry that you found your room noisy, We tried to make your stay with us unforgettable so when you informed us about the noise from the other room we gave you the option to change your room.We hope to have the opportunity to welcome you back in the near future.

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super endroit !!! Personnel très gentil et professionnel..vraiment une très belle découverte !!!!
2023년 7월에 9박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 8월 2일
Merci beaucoup d'avoir partagé votre expérience avec d'autres, nous sommes ravis de savoir que votre séjour parmi nous a dépassé vos attentes.Nous espérons avoir le plaisir de vous recevoir très prochainement.

10/10 - 훌륭해요

Richard

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Carolina Cuevas 님, 2023년 9월 8일
Dear Richard,Thank you for your kind review, we are proud to be different and unique and are glad to learn that you had an enjoyable stay, so we look forward to receive in your next visit ! On behalf of all the great team, we send you our best regards.