Find hotels near Pump House Gallery, London from ₩231,927

"Overall good stay. Room was clean and bed was comfortable. Breakfast was including and was very good. Great location. "

"Great location not far from Victoria station delightful staff, very good breakfast and comfy bed what more could you want for a fair price thank you"

"The location of this hotel is great, but unfortunately, everything else was a huge disappointment. Our room had no windows, felt dark and claustrophobic, and had almost no space to store or hang clothes. Basic amenities were inconvenient, like having to go to another floor just to iron. Housekeeping was also terrible—our room was never cleaned, the bed was never made, and towels were never replaced during our stay. They also charge £15 per bag for luggage storage, which felt excessive. The absolute worst part was finding a bed bug crawling on our bed sheets the morning we were leaving. I had been waking up with painful, itchy bites on my legs and thought they were mosquito bites, but seeing the bed bug confirmed otherwise. It was disgusting and disturbing to realize I had spent two nights sleeping in those conditions. I ended up needing medical attention after returning home because of how severe the bites became. Staff seemed unfazed when I reported it, which was honestly shocking. Between the poor service, hidden fees, and serious bed bug issue, I would never stay here again."

"The check-in was paifully slow, not enough agents, and the ones there appeared to be taking excessive amount of time checking customers in."

"The room was clean. It was in a great location and the staff was very nice and helpful"

"Nos dieron un cuarto sin ventana hasta el fondo del hotel que son dos edificios , hasta el final , no me gusto !!!! "

"Beautiful hotel one room was ready early, had a little wait for the 2nd room, we upgraded to the balcony suite rooms, it’s cheaper to do this via Expedia than direct with the hotel, which we did not realise Rooms are top notch, bar and restaurant are lovely, we had lunch and a couple of drinks before getting our room key, not realising you receive a 20% discount on food!! Lunch menu was very good plenty of choices and huge plates. Breakfast was delicious with plenty of choices, would definitely stay here again "

"I found the hotel to be in an excellent location i.e. walkable to many attractions. Transportation and eating options are also close by. The staff is friendly and accommodating. The only negative worth mentioning would be the security staff. When returning to the hotel in the early evening, security staff members are inside the doors where they are unfriendly and look at you as something other than valued guests. They alone will cause me to pause before selecting this hotel on a return visit to London."

"The staff was incredibly helpful. The hotel has the best location in London (South Kensington). Breakfast has great selection of dishes."