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Warmest Greetings from Del Mar by Joy! First of all, we want to thank you for allowing us to host your vacations and for taking the time to share your impressions of the stay. As a service-oriented company, the reviews of our guests are taken into consideration with the utmost importance because it is thanks to them that we can improve our properties and services. We are very sad to know that, in addition to our efforts, we were unable to meet your expectations in terms of services. We would like to offer our sincere apologies. At our hotel, we are constantly hoping to achieve our goal of total satisfaction of our guests; therefore, we are trying to improve all the necessary aspects to be able to fully please our guests, in terms of structure and service. Thanks again, we appreciate your feedback

¡Saludos cordiales de Del Mar by Joy! En primer lugar, queremos agradecerle por habernos permitido ser el anfitrión de sus vacaciones y por haberse tomado el tiempo de compartir sus impresiones sobre la estancia. Como una empresa orientada a servicios, las revisiones de nuestros huéspedes se toman en consideración con la máxima importancia ya que es gracias a ellos que podemos mejorar nuestras propiedades y servicios. Muchas gracias por esta valoración, esperamos tenerte una vez más aquí en Del Mar by Joy.

Saludos cordiales desde Del Mar by Joy! En primer lugar, queremos agradecerle por permitirnos organizar sus vacaciones y por tomarse el tiempo para compartir sus impresiones sobre la estancia. Como una empresa orientada a los servicios, las revisiones de nuestros huéspedes se toman en consideración con la mayor importancia porque es gracias a ellos que podemos mejorar nuestras propiedades y servicios. Estamos muy tristes de saber que, además de nuestros esfuerzos, no hemos podido cumplir con sus expectativas en términos de servicios. Nos gustaría ofrecer nuestras sinceras disculpas. En nuestro hotel, esperamos constantemente alcanzar nuestra meta de satisfacción total de nuestros huéspedes; por lo tanto, estamos tratando de mejorar todos los aspectos necesarios para poder complacer por completo a nuestros huéspedes, en términos de estructura y servicio. Gracias de nuevo, apreciamos su evaluación.

Warmest Greetings from Del Mar by Joy! First of all, we want to thank you for allowing us to host your vacations and for taking the time to share your impressions of the stay. As a service-oriented company, the reviews of our guests are taken into consideration with the utmost importance because it is thanks to them that we can improve our properties and services. We are very sad to know that, in addition to our efforts, we were unable to meet your expectations in terms of services. We would like to offer our sincere apologies. At our hotel, we are constantly hoping to achieve our goal of total satisfaction of our guests; therefore, we are trying to improve all the necessary aspects to be able to fully please our guests, in terms of structure and service. Thanks again, we appreciate your assessment.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you very much for choosing us. Come back soon.

¡Saludos cordiales de Del Mar por Joy! En primer lugar, queremos agradecerle por habernos permitido ser el anfitrión de sus vacaciones y por haberse tomado el tiempo de compartir sus impresiones sobre la estancia. Como una empresa orientada a servicios, las revisiones de nuestros huéspedes se toman en consideración con la máxima importancia ya que es gracias a ellos que podemos mejorar nuestras propiedades y servicios. Nos entristece mucho saber que, además de nuestros esfuerzos, no pudimos cumplir sus expectativas en términos de servicios. Nos gustaría ofrecer nuestras más sinceras disculpas. En nuestro hotel, estamos constantemente esperando lograr nuestra meta de satisfacción total de nuestros huéspedes; aunque en esta ocación no se haya cumplido. Continuando, estamos procesando su petición. Nuevamente nuestras mas sinceras disculpas.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests. Unfortunately the algae are whipping all Punta Cana not being us the exception. We will take measures with the staff so in the future accommodation of another guest will be satisfactory.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Unfortunately the algae problem is around all Punta Cana, but we want to apologies we try to keep our beach clean, even if Mother Nature plays us dirty. Thank you again for choosing us. Be always welcome to Del Mar by Joy

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests. We hope that with the new facilities, we can change these experiences.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you very much, please come back soon.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you very much for choosing us, come back soon. Del Mar by Joy is your house.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. We are delighted that you enjoyed your stay, please come back whenever you like, Del Mar by Joy is your home.

Dear Mr/Mrs Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. We are delighted that you enjoyed your stay, come back whenever you want, Del mar by Joy is your home.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you very much for your observations, we will do our best to improve our staff.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you so much for choosing us. It will always be welcome!

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. Thank you so much for your feedback.

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Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. We are delighted that you enjoyed your stay,Del mar by joy is your home, come back soon.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Saludos cordiales de parte de Del Mar by Joy. En primer lugar queremos darle las gracias por tomarse el tiempo de darnos esta valoración, ya que lo tomamos mucho en cuenta para mejorar cada día como empresa de servicio. Nos alegra que haya podido disfrutar de su estancia y que nuestro staff le haya dado un buen trato. Esperamos tenerlo/a pronto por aquí nuevamente, sera siempre bienvenido/a a Del Mar by Joy!

Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Estimado Sr. / Sra. ¡Saludos cordiales de Del Mar por Joy! En primer lugar, queremos agradecerle por habernos permitido ser el anfitrión de sus vacaciones y por haberse tomado el tiempo de compartir sus impresiones sobre la estancia. Como una empresa orientada a servicios, las revisiones de nuestros huéspedes se toman en consideración con la máxima importancia ya que es gracias a ellos que podemos mejorar nuestras propiedades y servicios. Fue posible aprender a leer eso además de sus esfuerzos en términos de servicios. Nos gustaría ofrecer nuestras más sinceras disculpas. En nuestro hotel, estamos constantemente esperando alcanzar nuestra meta de satisfacción total de nuestros huéspedes; nos encantaria poder hospedarlo de nuevo para revertir la experiencia incorrecta que tuvo y ofrecerle el servicio de calidad que se merece en este sentido.

Dear Mr/Mrs Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests. We're a pet friendly hotel, but once again, our apologies.

Dear Ivette Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Dear Mr Venger warmest greetings from Del Mar by Joy! First of all we would like to thank you for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Dear Mr/Mrs Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services.

Thank you for your evaluation, we take into account the time you have taken to give us this feedback. It has been a pleasure to have served and to have fulfilled your expectations. You will always be welcome here at Del Mar by Joy

Thanks for the evaluation, we take a lot into account. We apologize for the inconveniences, we hope that you can give us the opportunity to serve you again and in that way can change the opinion about us. Thanks for the val

Dear Mr/Mrs Warmest Greetings from Del Mar by Joy! First of all we would like to thank you for having allowed us to be the host of your vacations and for having taken the time to share your impressions about the stay. As a service oriented company our guests’ reviews are taken in consideration with the maximum importance since it is thanks to them that we can improve our property and services. It saddens us a lot to learn that besides our efforts we were not able to fulfill your expectations in terms of services. We would like to offer you our most sincerely apologies. In our hotel we are constantly looking forward to accomplish our goal of total satisfaction of our guests; therefore we will be expecting to host you again in order to reverse the wrong experience that you might have had and bring you the quality service that is deserved for you in this, Del Mar by Joy.

Muchisímas gracias por su comentario, lo valoramos bastante. Nos alegra que nuestro personal haya sido profesional con usted. Gracias por las observaciones del mantenimiento y disculpe por lo ocurrido en su estadía. Haremos todo lo posible para que esto deje de ocurrir, de esa manera mejorar las estadías futuras.

Gracias por su valoración. La apreciamos bastante.

Good day Thank you very much for your comment, it is very important for us. We want to apologize for the inconvenience that occurred at the time of your stay. We are looking for a way to correct this lack of communication, in order to avoid future inconveniences. We are very sorry and hopefully we can make you change your opinion about our hotel. Thank you for staying with us and again apologize for what happened.

Thank you for taking the time and giving us this feedback, we take into account each of the observations you mentioned. We want to apologize for the inconveniences that happened at the time of your stay, we are working on the maintenance and remodeling of each main point of the hotel. Apologize for how our restaurant is distributed, we will also be remodeling it. Again, forgive us, we will do everything possible to improve the comfort of each room, to avoid future inconveniences

Thank you very much for your comment, we take into account each of the observations as we strive to improve each and every one of the stays. We want to apologize for not having been able to facilitate the request. We are managing the case, so that it does not happen again in the future. Again, apologies and thank you very much for taking the time and giving us this feedback.