Punta Cana, La Altagracia hotel rooms at the Bahia Principe

"Overall great stay. Food was great especially in the restaurants where you reserve them. The buffet was a 4 out of 5. It has a huge selection but that also means that the food sometimes gets cold. We were there is the slow season. ... April too. The swim up pool is worth while for sure... kids or not. It is Nice and private although you do have neighbors still. Some employees know what they are talking about wheb it come to questions about the resort and others are clueless about things not in their area. One annoying thing is that the resort guards the towels like they are made of gold. Only can have one at a time."

"Rooms weren't as clean as they should be and service on the beach or around pool not so quick. Service at restaurants an pool bar was great, food was very good !"

"The staff was helpful and the amenities were vast."

"The property was beautiful and well maintained. We purchased a VIP package, but unfortunately, the only noticeable upgrade was threadbare robes, and the drinks were far from premium. We were especially looking forward to relaxing by the pool, but it closed at 5 PM—shortly after we arrived—which was disappointing. The food overall was good; however, there was a surprising lack of Dominican cuisine, aside from mangú available through room service. The spa experience was mixed—the massage was excellent, but the facial did not meet the same standard. Saving what we thought would be the best for last, we planned to enjoy steak on our final night, only to find that the restaurant was closed that evening. All in all, our stay was good, but providing some form of itinerary—whether written, posted, or available on the in-house TV—would have made the experience much more enjoyable and easier to navigate."

"The first and most important thing I should Mention is the quality of the food. Everything from the buffets, the restaurants and the coffee shops; we’re amazing. Like actually delicious food. My biggest issue with all inclusive resorts is food quality. This is my 4th resort in Punta Cana and this by far has the best food and service. Report grounds are immaculate. No roaches running around. No trash on the beaches or in the pools. The seaweed was raked daily. Only thing is say that is no fault of the resort is people wake up at 6am and stake claim on pool chairs and beach cabanas. Which is beyond annoying. But atmosphere was chill , not a ton to do but for us it worked. I wanted sun, beach, good drinks and excellent food. Also, my boyfriend proposed on this trip and guest services helped him in every way to Make it all so memorable. 10/10 I’d recommend this resort."

"Firstly, the staff tipping culture is disgusting. Staff were rude and offered no assistance once they realized there was no cash tip available. This was apparent within five minutes of our arrival. I want to be clear tipping aasnt an issue we just had to visit the ATM which we did however, it’s not okay to be treated in such a way. Our room wasn’t ready upon check-in, which resulted in us being moved. Unfortunately, the room we were given flooded every time we used the shower. The bed sheets were never changed, even after we specifically requested it. Housekeeping simply remade the bed using the same sheets. The in-room alcohol bar was not properly stocked—we arrived to find half-empty bottles. Additionally, the towels had a damp, unpleasant smell. Plates and cutlery was constantly dirty and just had a very unclean aura to them. Other than that it was fine. "

"Not a five star resort in my opinion… I’d give it a generous 4. "

"Pools were clean, gym was clean with good equipment, property was very worn & in need of repair, rooms were in need of major maintenance, restaurants were excellent with amazing staff"

"This property is fairly new and the room options are amazing. We chose a two-bedroom connecting room option room. They call this a one bedroom mm. One for my husband and I with the King and our girls had two separate queen size beds, also giving us two bathrooms for a family of five. My girls love that our rooms ended in six and seven. If you know, you know. I loved how welcoming and engaging all the staff was. The only drawback are the many people on the beach trying to sell you trinkets, excursions, etc. Plan to barter and bring cash if you want to buy souvenirs from them which are usually comparable to what was offered the store for the hotel. But in keeping with today's ways they also took venmo, PayPal, etc Don't get me wrong. I took advantage of some of these moments, especially photos with the monkeys. I personally love that. The food options were good Especially enjoyed the different restaurants in the evening Mexican & the steakhouse no reservations so getting there early to put your party's name in is key. The staff also encouraged involvement in games like soccer or volleyball. Dancing, lessons, etc. You could either choose to be involved or just chillax by the pool or ocean. My favorite thing was that they offered a room with three women and three men showers. on our last day we were able to enjoy the beach all day and then shower and get ready for our night flight home."