4/10 - 별로예요
Gary
가족 여행
2024년 4월 24일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Outside area and especially the beach were beautiful. We arrived about an hour early and were told that our room would be ready at 3, which we expected to be the case. However we ended up waiting util close to 530 to get our room. When we got to the room it was not cleaned. We had towels and trash all over, the trash cans were full, we had no water in the mini fridge, the jacuzzi wasn't clean, basically just a big mess. We had to wait over another hour for someone to come clean our room, then they need help, so we had two people cleaning the room and it took them close to 45 min. to clean it. They did do a very good job though. We finally got some more water after they had finished cleaning. We were sort of tricked in to a sales pitch breakfast. The staff literally told my wife no multiple times when she asked if she could get some ice for her water at meals. It usually took almost a half hour to get water or anything else to drink at the buffets, the wait staff very seldom would give us a refill on any drinks during our meals. My daughter was told no by wait staff, when she asked if she could get a glass to get some juice. Just basically the wait staff is the worst out of any resort that I have ever been to. The food was also the worst food out of any resort I have been to. The drinks were usually not great, don't ask for a Margarita or a Mango Margarita, you will be very disappointed. The Bahama Mama, and Pina Colada were usually good, Rum punch was hit or miss.
Gary
2024년 4월에 4박 숙박함