6/10 - 괜찮아요
Jason
가족 여행
2026년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The best part of our stay was Rosa and Jesus at the front desk. Remember hours are limited and they stay very busy so be patient. But they really went out of their way to help these gringos. The property is older, we lost water a few times and the construction next door is what it is. The cleaning crew do a great job. I think the property as a whole was what we were expecting. Listen it’s the Caribbean and things get rusty and worn out. So don’t think you won’t see imperfections. The property overall is safe! Our issues were expectations of washer/dryer in the condo or at least on the property and there wasn’t any. There is a laundry mat 10 min away but who wants to spend vacation in a laundry mat? Even worse was the service and attitude at the beach villa. You can tell as a foreigner you will go last and I will bring this up to management. They give you breakfast vouchers yes….but poorly managed. Buttttttt there is one employee that was absolutely THE BEST! His name is Jay and runs around and gets things done!!!!!! You could go sit at beach order everything and bam it’s there pronto. Whereas if you sat inside the restaurant you might get it tomorrow.
So overall some good and some bad but tourists have options and spend a lot of money.
Jason
2025년 12월에 5박 숙박함
