조감도

생추어리 캡 카나, 어 럭셔리 컬렉션 어른 올 인클루시브 리조트, 도미니칸 레퍼블릭 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1001개 이용 후기 중 798개" "
평점 8 - 좋아요. 1001개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 38개" "
평점 4 - 별로예요. 1001개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 17개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Concierge could use improvement but restaurant staff was excellent. Beautiful resort that is in a safe location.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ariel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2nd stay in 6 months . Loved it .
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Eldrich Dwayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Sanctuary is a unique and beautiful resort. Due to its spaciousness, there is a lot to see and places to relax while taking in the scenery.
2024년 4월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 16일
Dear Eldrich Dwayne, Thank you for sharing your experience at Sanctuary Cap Cana with us! We're thrilled to hear that you found our resort to be unique and beautiful. Our expansive grounds are indeed designed to offer guests plenty of space to explore and unwind, allowing for moments of relaxation while taking in the stunning scenery.We're delighted that you enjoyed your time with us, and we hope to welcome you back for another memorable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Randy OgandoSocial Media Manager

4/10 - 별로예요

Jeremy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Awful sewage smell and they had the nerve to charge me $380 a week after I settled my bill for a disgusting room that smelled so bad it gave me an my wife headaches.
2024년 3월에 2박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 12일
Dear Jeremy, We are truly sorry to hear about your disappointing experience at our hotel. Your comfort and satisfaction are our top priorities, and it's deeply concerning to learn that you encountered a sewage smell in your room during your stay. This falls short of the high standards we strive to maintain for our guests.Please know that we take your feedback very seriously, and we sincerely apologize for any inconvenience or discomfort this may have caused you and your wife. We are committed to addressing this issue promptly to ensure that it does not occur again in the future.Please accept our sincerest apologies for the inconvenience you experienced. We value your feedback and appreciate the opportunity to improve our services.Best regards, Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

Raixa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing is an understatement, great service from every employee they were so friendly (special thanks to Frank and Rainel)/ the food was delicious and fresh and the hotel was beautiful itself, the activities were so fun and memorable. I definitely will be coming back again.
2024년 4월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 12일
Dear Raixa, It sounds like you had an incredible experience at Sanctuary Cap Cana! We're thrilled to hear that you received great service from every employee, enjoyed delicious and fresh food, and found the hotel beautiful. It's wonderful that you had fun and memorable activities during your stay. Frank and Rainel will be delighted to hear about your special thanks! We look forward to welcoming you back again in the future for another amazing experienceBest regards, Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful! We had an amazing time. The staff are delightful and the food is unreal. We will definitely be back! 🌴☀️
2024년 4월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 12일
Dear Melissa, It sounds like you had an amazing time at Sanctuary Cap Cana! We're delighted to hear that you enjoyed the delightful staff and the unreal food. Thank you for sharing your positive experience with us, and we can't wait to welcome you back for another wonderful stay in the future! Best regards, Randy Ogando Social Media Manager

10/10 - 훌륭해요

Leah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 12일
Hi Leah, Thank you for your feedback. Best regards, Randy Ogando. Social Media Manager.

8/10 - 좋아요

mary

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
So much litter around the property, which will no doubt end up in the ocean. The rain gutter right outside the gate to the resort is stuffed with garbage bags, and there are blue and purple plastic cleaning gloves laying in many places on the pavement. Landscaping was dead in many places and weeds way overgrown. They also dump loads of sand on the beach every day which means the water has zero visibility (the sand washes back in the water) so any snorkelling was totaly impossible. Iberostar does it so much better in the way they care for the environment. Food at Sanctuary was very good. Entertainment was ok. Staff was nice. Resort was at 50 percent and they would not allow 1 hour later checkout, even though we offered to pay the 40 dollar charge. Not a bad trip, but we probably wont go back here.
2024년 4월에 7박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 11일
Dear Mary, We appreciate your feedback regarding your recent stay at Sanctuary Cap Cana. We're sorry to hear about the issues you encountered with litter around the property.We're glad to hear that you enjoyed the food and found the staff to be nice. We understand your disappointment regarding the limited visibility for snorkeling and the inability to secure a later checkout despite offering to pay the additional fee. Your comments about the landscaping and entertainment have been noted as well.We appreciate your patronage and regret that your experience fell short of expectations. We will take your feedback into consideration as we strive to enhance our guests' experiences in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back to our resort in the future with improvements in place.Best regards, Randy Ogando.Social Media Manager.

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 8일
Dear Manuel, Thank you for your feedback. Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Mireya Sofia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food and drinks and really beautiful atmosphere.
2024년 4월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 8일
Dear Mireya Sofia, Thank you for your kind words! We're delighted to hear that you enjoyed the delicious food and drinks, as well as the stunning atmosphere during your visit. We strive to create a memorable experience for all our guests, and we're thrilled that we succeeded in providing you with a wonderful time. We hope to welcome you back again soon for another fantastic experience. Cheers!Best regards, Randy Ogando Social Media Manager

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic overall experience. The resort staff were wonderful. The pool and amenities were top notch. Food was incredible. Great atmosphere. Will absolutely visit again.
2024년 4월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 8일
Dear Chris, We're thrilled to hear about your fantastic experience at our resort! Thank you for your kind words about our wonderful staff, top-notch amenities, incredible food, and great atmosphere. We're delighted that you enjoyed every aspect of your stay with us. It would be our pleasure to welcome you back for another memorable visit. Until next time!Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff pays very close attention to your needs and is always very helpful and accommodating.
2024년 3월에 6박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 5일
Thank you for your kind words! Our team takes great pride in providing exceptional service and ensuring that all our guests have a wonderful experience. We're delighted to hear that you found our staff attentive, helpful, and accommodating. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Ixel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property with colonial architecture. The staff excellent !
2024년 3월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 8일
Dear Ixel, Thank you for your wonderful feedback! We're delighted that you enjoyed our property with its colonial architecture. It's great to hear that you found our staff to be excellent. We strive to provide exceptional service to all our guests, and we're thrilled that our team made your stay memorable. We hope to welcome you back soon for another fantastic experience!Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and caring staff that went above and beyond everyday. Our Butler JT was fabulous.
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 5일
Dear Michele, Thank you for your kind words! We are delighted to hear that our staff, especially Butler JT, provided you with exceptional service during your stay. We strive to ensure that every guest experience is memorable and we look forward to welcoming you back soon for another fabulous stay at our hotel.Best regards,Randy Ogando. Social Media Manager.

8/10 - 좋아요

Mike 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice beach and the setting is good
2024년 3월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 2일
Dear Mike, we're delighted to hear that you enjoyed our beach and its serene setting! We strive to provide our guests with an exceptional experience surrounded by natural beauty. Thank you for your kind words, and we hope to welcome you back soon for another memorable stay.Best regards, Randy OgandoSocial Media Manager

10/10 - 훌륭해요

Jeffery

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Impeccable grounds, gardens and cleanliness
2024년 3월에 7박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 1일
Dear Jeffery, Thank you for your kind words! We take great pride in maintaining impeccable grounds, gardens, and cleanliness throughout our resort. Our dedicated team works tirelessly to ensure that every aspect of our property is well-maintained and inviting for our guests. We're delighted to hear that you appreciated our efforts and that it enhanced your overall experience. We look forward to welcoming you back for another memorable stay in the future!Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

raphael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and food options
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 1일
Dear raphael, Thank you for your feedback! We're thrilled to hear that you enjoyed the excellent service from our staff and the variety of food options available at our resort. Providing top-notch service and delicious dining experiences are top priorities for us, and we're glad that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Brandon Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful! Everything was perfect
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 4월 1일
Dear Brandon Scott, We're delighted to hear that everything was perfect during your stay! Providing a beautiful and flawless experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another wonderful experience!Best regards, Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic resort! Highly recommend!
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 28일
Thank you for your recommendation! We're thrilled to hear that you had a fantastic experience at our resort. We strive to provide our guests with unforgettable stays, and we're delighted that we met your expectations. If you ever decide to return, we'll be more than happy to welcome you back for another wonderful experience!Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Steven Gary 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was beautiful.
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 26일
Dear Steven Gary, We're thrilled to hear that you found your stay beautiful! Thank you for choosing us, and we hope to welcome you back for another beautiful experience soon. If there's anything else we can assist you with, please feel free to let us know.Best regards, Randy Ogando.Social Media Manager.

10/10 - 훌륭해요

Mostafa

가족 여행
좋아요: 직원 및 서비스
All great and excellent.
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 26일
Dear Mostafa, We're delighted to hear that you had a wonderful experience! If you have any specific feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great and excellent stay in the future!Best regards, Randy Ogando.Social Media Manager.

10/10 - 훌륭해요

Augusta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just lovely. One of the most relaxing weeks I have had in a long time. Treat yourself and stay here.
2024년 3월에 6박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 25일
We're thrilled to hear that you had such a relaxing and enjoyable stay with us!Thank you for your kind words and recommendation. We're delighted to have provided you with a memorable experience, and it means a lot to us to know that you found your week with us to be one of the most relaxing in a long time.We strive to create an environment where our guests can truly unwind and treat themselves to a rejuvenating getaway. It's fantastic to hear that we succeeded in providing you with that experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! Best regards, Randy Ogando, Social Media Manager.

10/10 - 훌륭해요

Diana Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an ample and private property. The design of every space is meant to make you feel the Caribbean vibes. Clean, luxurious and comfortable. Thank you Estaicy, Luis Saorys, David (Blue Marlin), Nersin, and everyone else for your warm hospitality.
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 25일
We're thrilled to hear that you enjoyed your time at our resort and that our property's design and atmosphere helped you feel the Caribbean vibes!Thank you for your kind words about our team members, including Estaicy, Luis, Saorys, David from Blue Marlin, Nersin, and everyone else who contributed to making your stay memorable. Providing warm hospitality is at the heart of what we do, and it's wonderful to hear that our team members exceeded your expectations.We're glad you found our property to be clean, luxurious, and comfortable. Creating a welcoming and comfortable environment for our guests is always our priority.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regardsRandy Ogando.Social Media Manager.

10/10 - 훌륭해요

Domenic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was top notch and the employees were all extremely attentive, friendly and willing to do anything to make our stay exceptional and relaxing. Not one thing to complain about and has to be one of the best resorts out there. We would definitely be back.
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 25일
We're thrilled to hear that you had such a fantastic experience at our resort!Thank you for your kind words about our top-notch amenities and the exceptional service provided by our staff. It's wonderful to know that you found our employees to be extremely attentive, friendly, and dedicated to ensuring your stay was exceptional and relaxing.We appreciate your glowing review and are delighted to hear that you didn't have a single complaint about your stay. It means a lot to us to hear that you consider us one of the best resorts out there. Your satisfaction is our priority, and we're honored that you would choose to return.Thank you for choosing to stay with us, and we can't wait to welcome you back for another unforgettable experience! Best regards, Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Robert B.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a huge, beautifully maintained property. The food selections are delicious and fresh. The staff are beyond friendly and fun. Better than any place I’ve ever visited. It’s close to the airport. For an all inclusive, it’s the best one I’ve ever been to.
2024년 3월에 7박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 25일
Thank you for your glowing review of our property!We're delighted to hear that you had such a fantastic experience at Sanctuary Cap Cana. It's wonderful to know that you found our property to be huge and beautifully maintained, and that you enjoyed the delicious and fresh food selections available. We take pride in our friendly and fun staff, and we're thrilled to hear that they made your stay memorable.We're glad to know that our resort's proximity to the airport was convenient for you, and we're honored to hear that you consider us the best all-inclusive you've ever visited. Your feedback means a lot to us, and we're grateful for your kind words.Thank you for choosing to stay with us, and we look forward to welcoming you back for another incredible experience in the future!

10/10 - 훌륭해요

PATRICIA ALEJANDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the property, food was excellent. Personnel was very friendly
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 20일
We're thrilled to hear that you loved our property and enjoyed the excellent food during your stay. Providing delicious meals is a priority for us, and we're glad to know that you found the culinary experience satisfying. Additionally, we're delighted that our personnel contributed to making your visit memorable with their friendly and welcoming service. Your satisfaction is our utmost priority, and we appreciate your kind words. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another exceptional experience in the future!Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

Noelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 18일
Thank you for your feedback.Best regards, Randy Ogando.Social Media Manager.

10/10 - 훌륭해요

Janet Lourdes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about the property except that the beach is very small and half of it has lots of rocks that can hurt your feet and even make you fall when getting into the water
2024년 3월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 18일
Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you loved everything about Sanctuary Cap Cana, and we appreciate your honest observations regarding the beach area.We understand the importance of providing a safe and enjoyable beach experience for our guests, and we apologize for any inconvenience caused by the presence of rocks in certain areas. Rest assured, we will take your comments into consideration as we continue to enhance and improve our facilities.We hope that despite this issue, you were still able to enjoy the other aspects of our resort and have a memorable stay. Should you choose to visit us again in the future, we will strive to ensure that your experience exceeds your expectations in every way.Warm regards,Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time in DR. Best vacation ever. Santuary staff best in all my travel.
2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 18일
Dear Miguel, Thank you immensely for choosing Sanctuary Cap Cana for your first visit to the Dominican Republic. We are thrilled to hear that your experience with us exceeded all expectations and made for your best vacation ever!Our team at Sanctuary takes great pride in providing exceptional service, and we are delighted that you found our staff to be the best in all your travels. Your kind words serve as a testament to their dedication and hard work.We hope to have the pleasure of welcoming you back for many more unforgettable vacations in the future!Warm regards,Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Bernd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito complejo hotelero; personal muy agradable
2024년 3월에 6박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 15일
Dear Bernd,¡Gracias por tus amables palabras! Nos alegra saber que disfrutaste de tu estadía en nuestro complejo hotelero y que nuestro personal pudo brindarte un servicio excepcional. Esperamos tener el placer de recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en hacérnoslo saber. ¡Hasta la próxima!Un cordial saludo, Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

Claudine

2024년 3월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 3월 28일
Dear Claudine, Thank you for your feedback. Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Joshua 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 2월 22일
Dear Joshua, Thank you for your feedback. Best regards. Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Grazyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 2월 14일
Dear Grazyna, Thank you for your feedback.Best regards, Randy Ogando. Social Media Manager.

6/10 - 괜찮아요

Robert J

2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 2월 8일
Dear Robert J, Thank you for your feedback. Best regards,Social Media Manager.

10/10 - 훌륭해요

Leslie 님, Dobbs Ferry

연인과의 여행
좋아요: 편의 시설/서비스
A great location, lots of daily activities, and a superb staff.
2024년 1월에 7박 숙박함
답변 제공: Social Media Manager 님, 2024년 2월 5일
Dear Leslie, Thank you for your feedback. We hoppe to see you again very soon. Best regards. Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 2월 5일
Dear Gregory, Thank you for your feedback. We hope to see you again very soon. Best regards, Randy Ogando . Social Media Manager.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Sanctuary is a beautiful meandering resort with multiple different residence types, pools and restaurants. This was our first all-inclusive, adult only resort. We were worried that we would be bored. We were not! Lots to do, or not do as you prefer. We would come back.
2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 29일
Dear David,Thank you for sharing your wonderful experience at Sanctuary Cap Cana. We are delighted to hear that you found our resort beautiful and enjoyed the variety of residence types, pools, and restaurants. Your satisfaction is our top priority, and we're pleased to learn that we exceeded your expectations as a first-time, all-inclusive, adult-only resort.It's fantastic to know that there was plenty to do, catering to different preferences, and that you would consider returning. We strive to provide a memorable and enjoyable experience for all our guests, and we're glad to have achieved that for you.Thank you for choosing Sanctuary Cap Cana for your vacation. We look forward to welcoming you back for another fantastic stay.Warm regards,Randy Ogando. Social Media Manager.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 29일
Dear Michelle, Thank you for your feedback, Randy Ogando, Social Media Manager.

10/10 - 훌륭해요

Christopher

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I stayed here for our Babymoon and this place is amazing. We absolutely loved staying here. The food at every location was excellent. The staff is incredibly well trained and are always looking to help us out. There was never any pressure to tip but it was always well appreciated. This was great for us because we had $400 stolen from our bags at the airport (forced to check a carry-on and unfortunately was easy access). Luckily still had $100 to tip. That being said the staff would have earned all $400 from us, so if you can, be generous to them. The site is clean, safe, fun, with tons to do. Exercise room was top notch. Drinks and breakfast/lunches were all perfect. We will definitely be back!
2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 24일
Dear Christopher, Thank you so much for taking the time to share your wonderful experience during your Babymoon at our resort. We are thrilled to hear that you and your wife had an amazing stay and enjoyed the excellent food, well-trained staff, and the variety of amenities we have to offer.It's heartening to know that despite facing a challenging situation at the airport, our team's service and hospitality left a positive impression on you. We truly appreciate your kind words about the cleanliness, safety, and the range of activities available.Your generosity in acknowledging the staff is genuinely appreciated. We strive to create memorable experiences for our guests, and it's rewarding to see that reflected in your feedback. We look forward to welcoming you both back for another memorable stay in the future.Safe travels, and thank you once again for choosing our resort for your Babymoon.Best RegardsRandy Ogando Social Media Manager.

10/10 - 훌륭해요

Adrienne Denise 님, Mount Laurel

2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 23일
Dear Adrienne Denise,Thank you for your feedback. Best regards. Randy Ogando Social Media Manager.

10/10 - 훌륭해요

Kelvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 1월에 1박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 20일
Dear Kelvin, Thank you for your feedback.Best regards, Social Media Manager.

10/10 - 훌륭해요

Robert 님, Collegeville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful buildings, property and views
2024년 1월에 4박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 16일
Dear Roger,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. We appreciate your kind words!Best regards, Randy Ogando. Social Media Manager.

8/10 - 좋아요

Roger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good property overall. Great beach and the staff is excellent. The shower in our room needed a little maintenance. Food quality needs upgrading.
2024년 1월에 6박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 16일
Dear Roger,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. We appreciate your kind words!Best regards, Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Crystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The oceanside villa upgrade we were talked into was fantastic.
2024년 1월에 3박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 16일
Dear Crystal,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. It sounds like you had a wonderful experience. We appreciate your kind words!Bets regards,Randy Ogando.Social Media Manager.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a beautiful property. And the service was impeccable.
2024년 1월에 3박 숙박함
답변 제공: RANDY OGANDO 님, 2024년 1월 16일
Dear Matthew,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. It sounds like you had a wonderful experience. We appreciate your kind words!Bets regards,Randy Ogando.Social Media Manager.

6/10 - 괜찮아요

alvaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Descanso 3n hotel
2023년 12월에 10박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 15일
Dear alvaro, Thank you.Best regards.

10/10 - 훌륭해요

Georgios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place to be Very nice pey
2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 15일
Dear Georgios,We are glad to hear that you found it to be the perfect place! If you have any specific highlights or memories you'd like to share, we'd love to hear more about your experience. Your feedback is valuable to us.Best regards, Randy Ogando

8/10 - 좋아요

Matthew

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food at this resort was excellent! Good quality, with lots of variety and options. The service was very good as well. The air conditioning in the rooms, not so good. Lowest setting on the thermostat was 22 C. Usually stayed 23 C in the room with the AC running non stop day and night. The pools and grounds very nice and well kept. The beach there is not for swimming. It is a small area that is rocky. The water is very murky as well. The beach area itself is fine for lounging however.
2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 15일
Dear Matthew, Thank you for sharing your feedback! We are pleased to hear that you enjoyed the excellent food and service at the resort. However, I understand your concerns about the air conditioning and the beach conditions. Your insights are valuable for both the resort and potential future visitors. If there's anything specific you'd like to share or discuss further, feel free to let me know!Best regards, Randy OgandoSocial Media Manager.

10/10 - 훌륭해요

David Scott

연인과의 여행
좋아요: 편의 시설/서비스
Absolutely amazing time. Everyone one who works here has been nothing but amazing and professional. The grounds were absolutely stunning. I will definitely stay here again.
2024년 1월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 15일
Dear David Scott, We are thrilled to hear that you had an absolutely amazing time at the resort! It's fantastic that the staff, their professionalism, and the stunning grounds contributed to a memorable experience. We look forward to welcoming you back for another wonderful stay in the future.Best regards.Randy Ogando. Social Media Manager.

10/10 - 훌륭해요

Gareth

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Social Media Manager 님, 2024년 1월 12일
Thank you!