“This is a lovely newer hotel. However, the housekeeping needs to be improved. In our unit was a dirty towel from the previous guest & only 1 towel. We were told to leave the dirty towel & pick up clean ones from the front desk. The floor in our unit had wine stains so clearly not wiped. I asked for a clean up of our room the next day as we were staying 2 nights. The floor in the main room & the bathroom were not cleaned, nor was the sink. The coffee/tea had not been replenished. The dispensers...
“The bed was so comfortable and the staff were so kind and helpful to me when I thought I had lost my phone! It was in my hoodie pocket! They even helped me get up a steep step by giving me a hand.! They also retrieved a bottle of water my husband had left in the fridge. If I could give the staff a six rating I would!”
“BEWARE
I gave this hotel a poor rating because of 2 major issues. A shame as otherwise the property presented well and are easily fixable.
Firstly, the beds were so hard that I tossed and turned all night and woke up with sore hips on both sides as I’m a side sleeper. Maybe that will work for you if you prefer a rock hard bed and sleep on your back. Too bad as the room was nice, clean and the bedding good.
But secondly and much more importantly, ROKU !!! Are you kidding me !! What hotel...