There were an issue on our first evening where the heater was accidentally shut off for our unit. The owner rectified this immediately when reported and apologized for the mistake. He also took the time to kindly explain all the amenities to us. We always felt that help was near if and when needed. One point of feedback I'd like to leave is to just pay closer attention to some details such as the cleanliness of door handles, switches, and cupboards and cabinet handles which previous guests may have touched or gotten dirty in the process of using the kitchen. We had no problem wiping these up ourselves with some disinfectant cloths. Of course, these are much easier to see in daylight. We know that the owners would have come to clean it right away had we asked, but we didn't see the need and didn't mind doing it ourselves.
Overall, however, the place is well-maintained and clean and really is a cozy space to live in. We thank the owners for the kindness and consideration that was shown to us.