외관

스테이브리지 스위트 대번포트, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 524개 이용 후기 중 296개" "
평점 8 - 좋아요. 524개 이용 후기 중 131개" "
평점 6 - 괜찮아요. 524개 이용 후기 중 46개" "
평점 4 - 별로예요. 524개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 524개 이용 후기 중 21개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Shelby

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Property starting to fall apart. Tub floor seemed to be rusted so sketchy shower mat was put in. Lets hope I don’t get any fungus
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Was quite and nice staff.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 - 훌륭해요

Jamee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!!! We stay everytime!
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 21일
Thank you for sharing your review. We appreciate having you as our guest, and we hope you'll visit us again soon!

8/10 - 좋아요

Jennifer

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was within walking distance of the venue for an event we were in town for
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 7일
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스
It was like our own little apartment
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 6일
Thank you so much for the positive feedback. We appreciate having you as our guest, and we hope you'll revisit us soon!

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 - 훌륭해요

Christine

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.Best,

2/10 - 너무 별로예요

Alexandria

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Thank you for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. Sometimes pool will be close for the public safety, we normally will open back up few hours later. We are very sorry that we fell short of expectations.Sincerely,

10/10 - 훌륭해요

Christine

연인과의 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and friendly staff.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Thank you for choosing our business and for taking the time to share your review. We are delighted you felt comfortable in the peaceful environment we offer in the heart of this busy city.

10/10 - 훌륭해요

Christine

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is always very accommodating. The breakfast is always very good.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Our team always strives to provide an exceptional experience to our customers, and I will share your valuable feedback with them. This will encourage them to continue their excellent work. We look forward to welcoming you back soon.

2/10 - 너무 별로예요

Casandra 님, Delmar

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
I appreciate you taking the time to write this review. Your feedback on our front desk service is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

10/10 - 훌륭해요

sandra

2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

4/10 - 별로예요

Scott

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying at StayBridge
Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We love seeing 10/10 when our guests leave a review. Thank you so much for choosing our Staybridge Suites, and please consider a return visit.Best,

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here many nights and have always been treated with kindness.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We enjoyed hosting you! Thank you for your positive comments about our Staybridge Suite. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.Best,

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Experience!
This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!Best,

6/10 - 괜찮아요

Caroline

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 6일
On behalf of our entire team, I would like to thank you for your sincere review. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.Sincerely,

6/10 - 괜찮아요

Phillip

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Almost 3 strikes.
At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Experience
The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 - 훌륭해요

Kelli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
I am glad to hear that your stays are enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your continued patronage.Best,

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay, awesome breakfast.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our awesome breakfast. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

4/10 - 별로예요

Ava

가족 여행
별로예요: 숙박 시설 상태 및 시설
Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 - 훌륭해요

Christine

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 - 훌륭해요

Charese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Our staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon.Best,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Davenport Work Trip
Location convenient to restaurants and shopping. Hot tub needed maintenance and was resolved by day 2 of our stay. The refrigerator in our suite needs attention as the seal is compromised, but worked well enough for our short stay.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
We appreciate you taking the time to share your kind comments with other travelers and us. While I'm sorry that you experienced some issues with your room, I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best

10/10 - 훌륭해요

Mudah

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

2/10 - 너무 별로예요

Michael

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 - 좋아요

Christine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good and front desk personnel were very professional and friendly. The room was clean & spacious. The only downside was the bathroom needed updating and the freezer wasn’t working in the room and they had no ice machine However they were very nice in getting ice for you from the breakfast kitchen.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit.Best,

10/10 - 훌륭해요

Leila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 - 훌륭해요

Treasure

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 23일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스
Ok stay for one night.
Nice hotel…a little worn, and a little noisy. Bed was horrible…time to invest in new mattresses. Maybe also remove the competition’s logged shower curtain in the bathroom? Kitchenette was great and breakfast was good.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
We appreciate your positive review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

10/10 - 훌륭해요

Joel 님, Westfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 - 훌륭해요

Rich

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty good place to stay
We stayed one night and had an OK experience. The desk person was friendly and upgraded our room to a suite without being asked. The room was spacious and comfortable, despite smelling a bit stale. We also noted some significant wear to the sofa in the living room. Our only other complaint would be about the included breakfast buffet. We checked out on a Saturday when the breakfast goes until 10 am. We came down at 9:20 to find a seriously depleted supply of several food items and the caffeinated coffee urns were empty. The waffle makers were on and hot, but the batter dispenser was also empty. When prompted, the lady working the breakfast buffet did eventually restock things. We would have been more understanding about this if we would have come to breakfast at 9:50, but with 40 minutes left and people still arriving to eat, it seemed they were unprepared to accommodate their guests. Overall, a clean and comfortable hotel with pretty good value.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience with our breakfast. Please rest assured that your comments have been shared with our breakfast team to improve our service.Sincerely,

10/10 - 훌륭해요

Bradley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 - 좋아요

Mark

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Decent hotel with nice kitchens and work areas.
Nice quiet hotel with a decent breakfast. Prices are a little high, but, cleanliness (,dirty floors in the lobby and elevators) was less than appealing. Pool and staff were nice, tho
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, Please rest assured that your comments have been shared with our housekeeping team to improve our service.Sincerely,

10/10 - 훌륭해요

Mervet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great breakfast options. Waffle station was awesome. Really liked the options available.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 - 훌륭해요

Brooke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was very good!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
We're happy to hear from you! It's great to know that you enjoyed your stay and our lovely breakfast. Please plan to visit us again the next time you travel to the area.Best,

2/10 - 너무 별로예요

Daniel

2023년 8월에 13박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 - 좋아요

Virginia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable, quiet stay
The hotel staff were friendly and helpful. The room was comfortable. However, there were signs of age as the lamp adjustment was thread-bare, the bathroom floor cracked, and the hallways were hot. The room was very quiet - did not hear others in the hall or next door. The breakfast had a good variety of options, both hot and cold. The Pantry also had a good variety of options as well. I did have to be reassigned rooms as the first one was having maintenance issues, but that was addressed swiftly.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 28일
We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our staff wonderful, but I regret that you didn't have a more exceptional overall experience. Thank you for being our Guest and providing us with some areas that we can improve upon, so your next stay will be perfect.Sincerely,

6/10 - 괜찮아요

Tim

연인과의 여행
좋아요: 청결 상태
Generally big fans of Stay Bridge, not this one. Not terrible, a lot of little things, the breakfast is very poorly maintained on both mornings. Had issue w room key, waited over 1/2 hour at front desk for help. Sauna not working, clealiness of general areas ( hallways, elevator) was poor. Air conditioner unit in the room was Loud as hell!
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We value your patronage and all your feedback and hope to host you again.Sincerely,

8/10 - 좋아요

John

The only issue we encountered were the pacaderms in the room above us. Every night to all hours of the night was relentless stomping on the floor then it repeated again starting at 4:30 am. Consideration of others was not in the pacaderms thought process. After the first night we asked for a different room but was informed there were no rooms of comparable accomidations.
2023년 8월에 7박 숙박함
답변 제공: General Manager 님, 2023년 8월 20일
Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area.Sincerely,

8/10 - 좋아요

mark

좋아요: 직원 및 서비스
Handicap accessible in excellent hotels are Zero entry showers not tubs that are curved on the floor making it difficult for a handicap person to stand upright with confidece they will not fall. Carpet frayed in the living area and needs to be replaced.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,

8/10 - 좋아요

Bertrand

출장 여행
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,