Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Upscale eco-certified hotel near Skyline Queenstown

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Exterior
Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board
Daily buffet breakfast (NZD 35 per person)
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Hot TubHot TubHot Tub
  • Parking availableParking availableParking available
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
The price is ₩140,636
₩161,731 total
includes taxes & fees
Jun 19 - Jun 20

Explore the area

Map
27 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationKiwi and Birdlife Park14 min walk
  • Popular LocationSkyline Queenstown15 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive
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Room options

Superior Lakeview 2 Double

9.3/10 Wonderful

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Junior Suite

8.9/10 Excellent

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior King

9/10 Wonderful

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior 2 Double

8.9/10 Excellent

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Lakeview King

9.1/10 Wonderful

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Queenstown

Copthorne Hotel and Resort Queenstown Lakefront is located in Queenstown City Centre, a neighborhood in Queenstown, and is near the airport and near the beach. Skyline Queenstown and The Remarkables Ski Area are worth checking out if an activity is on the agenda. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain biking nearby.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Skycity Queenstown Casino - 9 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk
  • Bob's Peak - 14 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • The World Bar - 6 min walk
  • McDonald's - 7 min walk
  • Kfc - 7 min walk
  • Starbucks - 7 min walk
  • Cookie Time - 7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
Near Skyline Queenstown, Copthorne Hotel and Resort Queenstown Lakefront provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • A front-desk safe, luggage storage, and bicycle parking
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Hotel Lakefront Resort Queenstown
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Copthorne Resort Queenstown
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Copthorne Queenstown Lakefront
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Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on Jun 19, 2024 start from ₩140,636, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within 1 mi (2 km) of Queenstown Gardens and Skyline Queenstown. Queenstown Beach and St Josephs Parish are also within 5 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1005 reviews" "
Rating 8 - Good. 400 out of 1005 reviews" "
Rating 6 - Okay. 142 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sakalasooriya

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning apart from a wall fitted heater and a fan. For winter might not be a problem. However one of the nights we spent at the hotel the temperature was 6-7 degrees higher than average and we really missed air conditioning. Onsite parking wasn’t free for in-house guests, which is usually free. Therefore it was kind of misleading. Should have mentioned that under hotel facilities
Stayed 3 nights in May 2024

6/10 Okay

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities
Arrived after check in time to find our room wasn't ready and they couldn't tell us when it would be. Then we where provided with a garage card so we could park our car but they didn't let us know that they over sell carparks so you are not guaranteed a spot even when paying for one. Once we finally where able to check into our room discovered stained and marked bedding, no room information and the room was extremely hot. Would think twice about staying again.
Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
It's proximity to Queenstown CBD. Staff were friendly and helpful
Stayed 2 nights in May 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the lake. Large, comfortable room. Easy walk into town. Helpful staff
Stayed 3 nights in May 2024

2/10 Terrible

Brent, Portland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Donelle

Liked: Cleanliness
Nice views of the lake and a handy location, but hotel was tired and did not impress as expected. No outdoor furniture to enjoy balcony, no Netflix or Sky in room.
Stayed 2 nights in Apr 2024

8/10 Good

Prakash

Traveled with group
Liked: Cleanliness, amenities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

REUBEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of lake & mountains. King bed was very comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and a clean place to stay. The layout of the hotel is confusing and the front desk does not do a very good job explaining how to get around.
Stayed 2 nights in Mar 2024

6/10 Okay

Julie

Stayed 3 nights in Apr 2024