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Sofitel Queenstown Hotel & Spa

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Luxury
5.0 star property
9.4

Exceptional

Alpine sanctuary in Queenstown

Adventurous travelers appreciate the full-service spa after exploring nearby trails. The hotel's two restaurants serve exceptional breakfasts with eggs cooked to preference. Underfloor bathroom heating and oversized tubs provide luxury when returning from Queenstown's adventures.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩377,976
₩434,672 total
includes taxes & fees
Sep 9 - Sep 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a bedside table, a bench, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a small table, a chair, and a view of the city through large windows.

Superior Double Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Balcony

A modern hotel room with a bed, a desk, a chair, and a TV.

Superior Double Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

A modern hotel room with a bed, a desk, a chair, and a TV.

Luxury Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Patio, Lake View

A balcony with a hot tub, lounge chairs, and a view of a lake and mountains.

Penthouse, 1 King Bed, Patio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Patio, Lake View (Opera)

A balcony with a hot tub, a sofa, and a city view.

Suite, 1 King Bed, Patio, Lake View (Opera)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige)

A hotel room with a bed, a seating area with a chair and ottoman, a small table, and a wooden accent wall.

Suite, 1 King Bed (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, bedside table, chair, and a small table with a tray.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Hilton Queenstown Resort & Spa

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  • Pool
  • Hot tub
  • Spa
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8.6 out of 10, Excellent, 1,003 reviews
The price is ₩253,356
₩291,359 total
includes taxes & fees
Sep 26 - Sep 27
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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Sofitel Queenstown Hotel & Spa is in the entertainment district and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Queenstown Mini Golf and Queenstown Gardens. Kiwi Park and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and ice skating. Visit our Queenstown travel guide
Map
8 Duke Street, Queenstown, 9300

What's nearby

  • A bird with a wing injury perched on a fence next to a sign reading "T.C. THE KEA".
    Kiwi Park
    3 min walk - 0.3 km
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    3 min walk - 0.3 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    3 min walk - 0.3 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    5 min walk - 0.5 km
  • Skycity Queenstown Casino
    2 min walk - 0.2 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    14 min drive

Restaurants

  • Fergburger
    2 min walk
  • Patagonia Chocolates
    2 min walk
  • Beechtree
    3 min walk
  • Pog Mahones
    4 min walk
  • Fat Badgers Pizza
    4 min walk

About this property

Sofitel Queenstown Hotel & Spa

  • Luxury hotel located in Queenstown City Centre
  • Consider a stay at Sofitel Queenstown Hotel & Spa and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Treat yourself to a body scrub, a Swedish massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
  • You'll also enjoy perks such as:
    • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), concierge services, and a front-desk safe
    • Smoke-free premises, an elevator, and coffee/tea in the lobby
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 82 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with jetted tubs and rainfall showers
    • 32-inch LCD TVs with satellite channels and DVD players
    • Balconies, separate sitting areas, and free infant beds

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (NZD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1789 Wine & Jazz Lounge
  • Left Bank Cafe/Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Piano
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2005
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 per person
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • Rollaway bed fee: NZD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Sofitel Queenstown Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sofitel Queenstown Hotel & Spa?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Sofitel Queenstown Hotel & Spa on Sep 9, 2026 start from ₩377,976, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for NZD 50 per day.

What time is check-in at Sofitel Queenstown Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Sofitel Queenstown Hotel & Spa?

Check-out is at 11 AM.

Where is Sofitel Queenstown Hotel & Spa located?

Located in Queenstown City Centre, this luxury hotel is steps from Fear Factory Queenstown, Toi o Tahuna, and Skycity Queenstown Casino. Creative Queenstown Arts & Crafts Market and Queenstown Beach are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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