수변 전망

라군 시티 피어 원 리조트 여행 후기

3 out of 5
라군 시티 피어 원 리조트
1 Poplar Crescent, Ramara, ON

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 134개 이용 후기 중 47개" "
평점 8 - 좋아요. 134개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 25개" "
평점 4 - 별로예요. 134개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 11개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Brenda Anne 님, Saint Lazare

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a lovely find on a Lake Simcoe canal system. The staff was lovely and knowledgeable. Our room was renovated 70's retro, and very clean, with lots of room for sitting, lots of drawers, large closet and basic hotel kitchen amenities. The bathroom was nice and clean. It is an eco-friendly location, and we enjoyed staying there very much! Thank you
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 10일
Thank you, your kind words are appreciated. We are happy to hear that your stay was enjoyable and we look forward to a return visit from you.

6/10 - 괜찮아요

Andrew 님, Kitchener

연인과의 여행
Everything is a little dated but overall average. The area around the hotel is quite unique though.
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 8일
Thank you AndrewWe appreciate your feedback.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We always stay at Lagoon City when ice fishing. The food is great, staff is so helpful. Our room was nice and there were extra blankets. Our kid slept on the sofa bed which was ready and comfy. We’ll be back next year! Oh and maybe for perch in the spring too. :)
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 8일
Thank you Linda, we love having you visit and look forward to your next visit.

4/10 - 별로예요

Manik

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only liked the view. Very old rooms, unrenovated.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for the feedback Manik, we are updating rooms, please feel free to message us with any further information that you would think beneficial.

10/10 - 훌륭해요

Sherry Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you Sherry, we look forward to a return visit, maybe in the summer, so you can enjoy the private beach!

4/10 - 별로예요

Ian

가족 여행
별로예요: 청결 상태, 직원 및 서비스
There isn’t much in the area for a budget friendly place to stay during the winter months but the room wasn’t clean when we checked in and staff was limited so we weren’t able to contact anyone on site by the time we checked in after 8pm. Additionally there was no information left for wifi or anything else. It was and okay place just for sleeping but for a one night stay I wouldn’t say it was worth the money other than in comparison to other pricer options in the area.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Our apologies if something was not right with the room, if we had known we would have corrected it right away. We are on winter months and have limited staff on front desk, however there is someone onsite and a contact number listed at front desk. Wifi information is listed in several places including where the lock boxes are that keys are retrieved from.

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location is beautiful and the lagoon with its canals is a hidden gem in cottage country. I am sure it is far more picturesque in the summer. With beach access and water sport activities. The workers at the reception were very helpful and friendly. The room was quite dated and was very cold. The hallway is not heated and the unused rooms are left ajar with the heat off. It took one day to get the room up to a comfortable temperature. The room could also use some vacuuming and cleaning, as well as updates. The refrigerator did not work and had to be replaced. The room was spacious and the views were excellent. The pool is under construction which was disappointing.
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Thank you for the feedback Jennifer, We are working on renovations and would love for you to come back again and see how we are doing. I have passed the housekeeping information to the housekeeping manager for further attention.

2/10 - 너무 별로예요

Ken

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very run-down, which is very deceiving from the pictures online. I can except an older place but I still expect it to be clean. The room was filthy and smelled disgusting. Got a new room wasn't much better noticeably cleaner but room had no heat. No staff at counter. Worst stay I've had anywhere, will never be back.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Our apologies that your stay was not up to your standards.

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi the staff were excellent very helpful and friendly. I noticed the carpets were a bit dirty in common areas and maybe a bit of mold in shower. I noticed the refrigerator was not cold. The room was a bit cool with the heat up full blast. Comfortable bed and excellent shower pressure. This was our second staff there. I really liked the upper floor bedroom better as well.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Hi Shelley, thank you. Your feedback is appreciated

6/10 - 괜찮아요

Jane

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 29일
Thank you Jane, Feel free to email us with how we can make your stay better next time.

10/10 - 훌륭해요

Denise

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 29일
Thank you Denise

10/10 - 훌륭해요

Israel

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 29일
Thank you Israel

2/10 - 너무 별로예요

Kathy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room keys didnt work multiple times, dogs running freely in hallways and diningroom, taps running, dirty floors, carpeting and bed linen
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very grateful that staff let us change rooms due to smoke detector chirping. We found the room very cold and although we put the thermostat as high as it would go we couldn't seem to heat the room. The bed was comfortable and clean.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Thank you Laura, Happy that you enjoyed your stay. Join us again soon.

4/10 - 별로예요

Dianna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upon arrival our room had no wash clothes and we had to ask for them and only got one. Was going to bed and no top sheet on the bed, I asked for one and was told they don’t put top sheets on but they change the comforter every day, which never happened. Someone disconnected our cable from the television so we needed help getting the television to work. The hotel needs a major overhaul, everything old and worn out. Will not stay again until renovation. Ten o’clock pm, we were woken up by a barking dog in the room across the hall from us. Elle had dinner in the restaurant and it was not good at all.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 26일
Hi DiannaOur apologies if there was something you were unhappy with. We do not use top sheets just like the majority of Hotels but they are available if requested, the duvets are changed either when requested if a guest is staying in house more than one night if the card that is left on the end table is placed on the bed to let us know that you want bedding changed or when the guest checks out. Quiet time is 11pm however if there is excessive noise or any issues you can come to front desk or if front desk is closed you can call the emergency number provided at front desk, we do have staff in house all night for guests needing assistance.

6/10 - 괜찮아요

CRISTEN

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Unique area to visit, beautiful waterfront location. Wished the pool was available. We were not informed that the pool was no longer working. Didn't find the sauna. Needs updating.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Thank you Cristen. Our apologies that you did not know the pool would be closed, however we did post it on all of our platforms at the beginning of September stating that our pool area would be out of order from October 15, 2023 - May 19, 2024.

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Thank you Michael

10/10 - 훌륭해요

Lori Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a great place with a beautiful view
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 29일
Thank you Lori Ann

10/10 - 훌륭해요

Reza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Reza

6/10 - 괜찮아요

Jinyoung

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was nice but there was hair in the washroom before we used it..
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Our apologies, please advise front desk of any issues so that we may correct them quickly.

6/10 - 괜찮아요

Sally

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Hotel is quite dated, but clean. The ladies at the front are helpful and courteous. Food at restaurant were good!
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for the feedback Sally, we are painting and renovating to make it more up to date. Come join us again

8/10 - 좋아요

Nina

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Nina

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff, nice place to stay
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you Steve

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you William

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you Raul

2/10 - 너무 별로예요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property good, had an emergency at home and had to leave a few hours after check in, still had to pay full price though..
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Manuela

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Manuela

8/10 - 좋아요

David R

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely but past it's glory days
In the advertising pictures it looks in much better shape than it is in. I would say it is still good place for a holiday though. I enjoyed the indoor pool! Lighting in the room was not optimum but we coped with it. A bedside lamp would be a good addition to the room. A fantastic restaurant at the resort. We enjoyed both the meals we had there.
It has lovely canals.
Sunset from the resort.
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for the feedback David, we are looking at getting some different lighting into those rooms.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스
nice place no jacuzi
nice place, small pool no jacuzi
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you Paul. The pool is actually quite large being 24 feet by 33 feet.

8/10 - 좋아요

BRENDA

2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Brenda

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was very nice and friendly. Awesome you can walkvout tobthe back patio and cast a few lines. So peaceful 💜
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Thank you Pat!

8/10 - 좋아요

Tracy

2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Tracy

8/10 - 좋아요

Hussein 님, Mississauga

연인과의 여행
좋아요: 직원 및 서비스
Dirty Room and bathroom floors
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you for your feedback

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
Room very dated and in need of paint, etc.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 24일
Hi Michael We are painting and doing renovations. Come check things out as we go.

10/10 - 훌륭해요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for a getaway from the city
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 22일
Thank you David!

8/10 - 좋아요

BRENDA

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Brenda

4/10 - 별로예요

Arie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 28일
Thank you Lorena

6/10 - 괜찮아요

Janet

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 22일
Thank you

6/10 - 괜찮아요

Michael

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
In its hayday this place must have been somthing else but unfortunately its very dated and dirty in my bathroom the fruit flies were bad the pool area was dirty in corners Someone need to buy this property tear it down and rebuild.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Janis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of areas to explore around the grounds and perfect location on the lagoon with an easy walk to the sandy beach.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 22일
Thank you Janis!

2/10 - 너무 별로예요

Rosa

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The interior’s carpet was filthy, walls and door paint and wallpaper was missing and/or ripped off while we had no housekeeping available during our two night stay and had to call front desk for clean towels. Towels are so thin and small - not suitable for showering.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Debbie

좋아요: 직원 및 서비스, 객실의 편안함
Debbie
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 22일
Thank you Debbie

6/10 - 괜찮아요

Yang

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The private beach was small but nice. However the property was outdated and poor. The cleanliness and condition was poor.
답변 제공: Management 님, 2023년 8월 22일
Hi Yang, We are glad you liked the beach it is a nice spot. The Resort itself is being renovated and we hope that you will come back again to see the updates as we go.

2/10 - 너무 별로예요

Lydia 님, Toronto

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is infested by spiders, and I don't mean one or two - they essentially own the place. Even the staff admitted they had given up on trying to deal with them so it's now completely overrun by spiders of all shapes and sizes. We must have killed 20 in the first 30 minutes in our room. They are everywhere inside. The staff from check in all the way to check out was rude and seemed annoyed to have to work. The carpet is very dirty, they said they keep steam cleaning it but I doubt any soap is being used, definitely no stain remover. There were multiple large hand prints all over the mirrors in our rooms, clearly had not been cleaned since the last guest. The maintenance throughout the entire property is seriously lacking, as is the cleanliness. You shouldn't expect guest to pay such prices and complaint that any maintenance would cost money! We ended up cancelling our 2nd night there after spending a quite horrible first night. We wanted to love this place but it went wrong at all levels.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 22일
We apologize that you feel the Resort has an “infestation” of spiders, however when you take into account that we are in a country area and we are right on the water, spiders are considered a normal part of the location, however we take every means possible to keep the spiders down by spraying the property for spiders several times through the year. Also the carpets are cleaned regularly with an industrial machine, however yes there are some marks on the carpet that do not come out, we are looking at replacing carpets in the near future.

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
should allow people to leave digs in their room unattended, barked for hours and sounded like it was in distress
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 24일
Hi Paul, sorry about the disruption, pets are not supposed to be left in the rooms unattended and when it does happen we do try to get the owners back there as quick as possible.

10/10 - 훌륭해요

Trent

2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 4일
Thank you Trent

6/10 - 괜찮아요

Beth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great restaurant and lovely location, but the pool area was awful. They seem to be trying to update the property, but it seems to be mostly make-do and diy repairs. Our room smelled quite musty and was very outdated. It was nice having a bit of patio space where we could sit and there were other guests bbqing.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 24일
Thank you Beth, we are working on renovations and updates. Come back again and see the updates as we go forward.

8/10 - 좋아요

William

2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 9일
Thank you William

8/10 - 좋아요

Paulette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property needs a complete renovation outside and in
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 6일
Thank you Paulette, We renovating and are continuing to do so.