“My poor rating is the poor quality / price rating. This motel is over rated, probably due to the location. The reason for my poor rating is that the motel was not willing to cater for gluten free breakfast, not replied to pre-arrival request to cater for some basic gluten free options. No effort at all and only poor excuses when addressed. Shame. With some focused customer experience approach, they could have made a heck of a difference.”
“My poor rating is the poor quality / price rating. This motel is over rated, probably due to the location. The reason for my poor rating is that the motel was not willing to cater for gluten free breakfast, not replied to pre-arrival request to cater for some basic gluten free options. No effort at all and only poor excuses when addressed. Shame. With some focused customer experience approach, they could have made a heck of a difference.”
Jack