워터파크

라 퀸타 인 & 스위트 바이 윈덤 래피드 시티 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 래피드 시티
1416 North Elk Vale Road, Rapid City, SD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 534개" "
평점 8 - 좋아요. 1003개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 121개" "
평점 4 - 별로예요. 1003개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 46개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Ronald

연인과의 여행, 반려동물 동반 여행
좋아요: 숙박 시설 상태 및 시설
Every nice I give a high grade. Will stay here again
2024년 4월에 1박 숙박함
답변 제공: Carlos - AGM 님, 2024년 4월 25일
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 - 훌륭해요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
2024년 4월에 1박 숙박함
답변 제공: Marina 님, 2024년 4월 23일
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 - 훌륭해요

Harry 님, Huntington Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient as it was close to the highway and shopping malls.
2024년 4월에 3박 숙박함
답변 제공: Carlos - AGM 님, 2024년 4월 18일
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 - 괜찮아요

Jena

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
2024년 4월에 2박 숙박함
답변 제공: Marina Mikkelsen 님, 2024년 4월 18일
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

6/10 - 괜찮아요

H. Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
2024년 4월에 1박 숙박함
답변 제공: Marina 님, 2024년 4월 6일
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 - 훌륭해요

Gerd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice big room
2024년 4월에 1박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Rocky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
2024년 3월에 3박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 - 좋아요

Neil

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Very noisy and associated restaurant Sliders very expensive and just ok
2024년 4월에 1박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Angela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying here, the kids would move in if they could!
2024년 3월에 2박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean with friendly staff and nice amenities
2024년 3월에 2박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Savannah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked we had fun as a family hopefully visit again soon
2024년 3월에 1박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Susana 님, Rapid City

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carlos 님, 2024년 4월 5일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 - 훌륭해요

Christine A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 31일
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 - 훌륭해요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 31일
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 - 훌륭해요

Lluvia

아이를 동반한 가족 여행
The lady that checked us in was very nice.
2024년 3월에 1박 숙박함
답변 제공: Marina M 님, 2024년 3월 29일
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
2024년 3월에 2박 숙박함
답변 제공: Marina M 님, 2024년 3월 29일
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.

8/10 - 좋아요

Todd

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 2박 숙박함
답변 제공: Marina M 님, 2024년 3월 29일
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 - 훌륭해요

Jasmin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel especially the water park is the best my kids love it
2024년 1월에 2박 숙박함
답변 제공: Marina M 님, 2024년 3월 29일
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함
답변 제공: Marina M 님, 2024년 3월 29일
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

8/10 - 좋아요

duane

2024년 3월에 1박 숙박함
답변 제공: Marina 님, 2024년 4월 7일
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 - 좋아요

Justin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Carlos 님, 2024년 3월 16일
Thank you for the feedback and review, We look forward to your return. Safe Travels!

10/10 - 훌륭해요

Allyson

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Carlos 님, 2024년 3월 16일
Thank you for the feedback and review, We look forward to your return. Safe Travels!

6/10 - 괜찮아요

Kirsti

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The breakfast was good, staff was accommodating and the beds were comfy.
2024년 3월에 3박 숙박함
답변 제공: Carlos 님, 2024년 3월 11일
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

8/10 - 좋아요

sarah

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 11일
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2024년 3월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place! Beautiful rooms! Staff nice!
2024년 3월에 1박 숙박함
답변 제공: Marina Mikkelsen 님, 2024년 3월 7일
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 - 훌륭해요

Theresa

가족 여행
Very clean property and very friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Marina Mikkelsen 님, 2024년 3월 7일
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 - 훌륭해요

Charlee

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was good
2024년 2월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 - 좋아요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for the gymnastics competition we were in town for. Walking distance to restaurants, as well as a restaurant right in the hotel which was great while our daughters were enjoying the water park. This hotel is connected to the water park.
2024년 2월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 - 훌륭해요

Charlee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff seemed pretty nice
2024년 2월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 9일
Thank you for the feedback and review, we are thrilled you enjoyed your stay with us, and we look forward to your return. Safe Travels!

10/10 - 훌륭해요

Connor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 - 좋아요

scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 2월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 - 훌륭해요

James R

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable and the staff was friendly
2024년 2월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

6/10 - 괜찮아요

Jennifer

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient with the water slide right there
2024년 2월에 2박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

4/10 - 별로예요

Craig

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was clean and I like how the accommodate pets, but front desk lady was rude as she booked me for a double queen while I book for a king. I asked for my original room as she stated they were booked and there was nothing she do to contact Expedia. Which I did because I paid a little more for the king, and he was able to get me the room I paid for.
2024년 2월에 1박 숙박함
답변 제공: Carlos 님, 2024년 3월 8일
We are so sorry for the issues you had whilst with us, If you return, please let me know so that I can make sure that your next stay is perfect!

10/10 - 훌륭해요

Famyalty

2024년 2월에 3박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 18일
Hi Famyalty, Thank you for your positive feedback! We hope to see you again soon!

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We, need accessible property, and the room and bathroom was just perfect. Loved the breakfast as well.
2024년 2월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Joanne,I'm so glad our room was perfect for your needs! We hope we are your hotel of choice the next time you're in Rapid City!

6/10 - 괜찮아요

Amalia

2024년 2월에 2박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Amalia,I am sorry to hear your experince wasn't top notch, please let us know if there's anything we can do to make your next stay with us better. We hope to see you again soon!

10/10 - 훌륭해요

Laurie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 2월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Laurie,Thank you so much for your great feedback! I'll be sure to share that with our teams!

10/10 - 훌륭해요

Famyalty

좋아요: 편의 시설/서비스
Good people at the front desk
2024년 2월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Famyalty!Thank you so much! We are so proud of our hardworking staff! We hope to see you again soon!

8/10 - 좋아요

Hilary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice. Terrible breakfast though. The only protein was eggs with leathery cheese. Very disappointing.
2024년 2월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Hilary,Thank you for your feedback. We are always looking to mix up our breakfast options so please come back and try our biscuits and gravy next time!

10/10 - 훌륭해요

Shawna 님, Sioux Falls

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though my kids are grown and I did not come for Watiki like a lot of people that stay here, it was convenient, a great price, clean, AMAZING empoyees, and decent breakfast (pretty typical offerings, was a little disappointed the only muffin they had was banana when I an allergic, and no other pastry offerings, plus there was no bacon. If my husband, son or father had been asking, they would have wanted more MEAT lol. And there were a few stock show attendees staying there at the same time, so i can only imagine they would have appreciated more meat, too). Loved that there was tons of room to eat breakfast, though. Overall, great stay!!
2024년 1월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Shawna,Thank you so much for your feedback! We are always mixing up our options so please come back and try our breakfast again soon!

10/10 - 훌륭해요

Leland

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As always a solid place for kids to enjoy and adults as well
2024년 2월에 1박 숙박함
답변 제공: Marina Mikkelsen 님, 2024년 3월 22일
We are so glad that you enjoyed your stay! See you next time and we hope you had safe travels!

10/10 - 훌륭해요

Janice

연인과의 여행
Really like your beds. LaQuinta is our motel of choice when traveling
2024년 2월에 2박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Janice! Thank you so much for your feedback! La Quinta is known for their beds so I'm glad you rest easy when you visit! We hope to see you again soon!

10/10 - 훌륭해요

Marsha

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy
2024년 2월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi Marsha,Thank you so much for your great feedback, I'll be sure to share with our team!

2/10 - 너무 별로예요

Juan

2024년 1월에 1박 숙박함
답변 제공: Marina Mikkelsen 님, 2024년 3월 22일
We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. Our guest’s comfort is at the forefront of our practices, and we sincerely apologize if we fell short of our valued guests’ expectations. It would be our pleasure to have you stay with us again so that we can remedy this experience, and wish you the safest of travels.

10/10 - 훌륭해요

McKenna

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it great staff and super clean
2024년 1월에 2박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 2월 17일
Hi McKenna, Thank you so much for your positive feedback! We look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Darby

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Requested a ground floor room, they confirmed I was reserved in a ground floor and put us on the 3 rd floor.
2024년 1월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 1월 27일
Hi Darby, thank you for sharing your experience. I know we do all that we can to accomodate guests requests, but we are restricted by inventory and that each room is first come first served. We do hope you stay with us again soon and that we can show you a better time.

10/10 - 훌륭해요

Brett

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 1월 27일
Thank you, Brett! We hope you join us again soon!

6/10 - 괜찮아요

stanley

가족 여행
좋아요: 객실의 편안함
No food
The beds and bath rooms were good, we stayed in room 401 a family room, dust was coming off the crown molding I realized the room service couldn’t reach that high but could use a good cleaning, the breakfast was not good, everything was gone by the time we wanted to eat at 8:15 in the morning we had to go eat somewhere else!
2024년 1월에 1박 숙박함
답변 제공: Liz Lanphear, GM 님, 2024년 1월 27일
Hi Stanley, thank you so much for letting us know about your concerns about cleaning and breakfast. We will certainly do a better job of cleaning those nooks and crannies the next time you come stay!