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퀄리티 인 레드 로지 게이트웨이 투 옐로스톤 여행 후기

2.5 out of 5
퀄리티 인 레드 로지 게이트웨이 투 옐로스톤
612 Broadway Avenue, Red Lodge, MT

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 475개 이용 후기 중 262개" "
평점 8 - 좋아요. 475개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 475개 이용 후기 중 45개" "
평점 4 - 별로예요. 475개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 475개 이용 후기 중 11개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

DONALD

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice town, nice clean hotel
2024년 4월에 1박 숙박함

4/10 - 별로예요

Renee

연인과의 여행
좋아요: 직원 및 서비스
The place was under remodel construction, which your website mentioned, but I didnt see that as it was written in small tiny words at the bottom of the hotel info (my fault for not reading the whole information). There was an annoying whirling sound, kind of like a pigeon cooing off and on about every minute or two all day and night - very hard to sleep with that noise in the background - uggh!! Front desk person didn't know what was making that noise?? Also your website didnt differentiate the difference of the upgrade King Bed room as opposed to the standard King Bed room. The website said exactly the same thing, same pics and all. Besides the jacuzzi tub, pic, it should of had a pic of the kitchenette area, which we didnt need. Had I known all that, I would have just made the reservation for the standard as we were only going to be there one night and saved myself $30.You should consider listing all amenities according to each room and thier pics
2024년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get an attitude adjustment!
The night staff when we check-in was cordial and pleasant and the overnight staff went above and beyond to make us comfortable. (Thanks Jolene) The problem I had was with the am shift before check out. I have never been treated as a 5yr old in my life. But the woman treated me like crap because I asked her where the bagel slicer was( they do make child safe products for this) teling me in a snide consending tone " You do realize that children come here, use a plastic knife for goodness sake " then proceeded to watch our every move in the dining area. I will never stay at a Quality Inn again. Especially when the main reason was to be able to enjoy the pool and hot tub and both were broken, and I made the reservation the night before our stay, would be nice to be notified if they have a notice of down equipment before booking.
2024년 1월에 1박 숙박함
답변 제공: GM Matt 님, 2024년 1월 25일
I do apologize for your less than perfect stay. The staff takes pride in providing the best possible customer service to our guest. The staff appreciates your comments as it allows the staff to make corrections as needed and reinforce any customer service shortfalls with proper training. Our staff is always available to assist with any issues that occur during a guest's stay. Unfortunately with recent weather the hotel suffered some equipment breakdowns, within the last week and management had not placed a notice online to inform guests of our difficulties with our hot tub and pool, we do apologize for that missed opportunity, again thank you for your poignant comments, we are currently working to correct these issues. We do hope you reconsider your choice to not stay at our hotel in the future as we would love the opportunity to win back your trust.

10/10 - 훌륭해요

Laura Kay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy lobby and great breakfast! Amenities were helpful and convenient for travelers.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Teri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks forba great stay
We were on a completely unplanned road trip and decided to stay. We chose the hotel because it was walking distance to downtown. The staff was incredibly friendly, rooms were clean and comfortable. Location was perfect. We'll be back
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

George Stieber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were well kept and breakfast was wonderful!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so friendly and helpful!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nancy

2023년 12월에 1박 숙박함

8/10 - 좋아요

Diana 님, BILLINGS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

JAMES A

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Paul 님, Shoreham By Sea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff, nothing is ever a problem, I highly recommend this hotel, to be honest, I was a little shocked at how good it was, I have stayed in a few Quality inn properties, while doing road trips in America, this hotel was by far the best, and I even questioned if it was a quality inn, because it was so good. Very very convenient access for the stores in red Lodge.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Len

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff! Clean, quiet, good continental breakfast, and close to everything.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great nights Rest
We arrived late for a one night stay. The front desk personnel was very nice to work with and check in was fast. Room was clean but small like explained in other reviews but great for our stay. There is no elevator just an FYI if you are staying on the second floor. We would for sure stay here again!
2023년 10월에 1박 숙박함
답변 제공: General Manager Matt Eurich 님, 2023년 10월 16일
Brian, Thank you for comments, we strive here at the hotel to meet the needs of the guest. I am glad our staff was able to meet your expectations for your stay. We look forward to providing great customer service to you again in the future.

10/10 - 훌륭해요

Kim

2023년 9월에 1박 숙박함

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to downtown area. Clean. Breakfast choices were slim
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again!
Clean, comfortable, affordable. Checked all of our boxes.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Red Lodge
A nice home base to explore Red Lodge.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Michael 님, Galena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Wayne

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ralph

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
I am shocked Choice hotels endorses this property! The room was not small, it was tiny! There was no fan in the bathroom, bugs on the shower curtain, and black specs on the bed. Decided to try a do-it-yourself waffle and was informed they were "out" of butter ... right! Not only will I never stay here again, I will not stay at any other Choice property either!
2023년 9월에 1박 숙박함
답변 제공: GM Matt Eurich 님, 2023년 9월 15일
Sir, I would like to extend an apology to you for not meeting your expectations with your lodging experience at our hotel. Your comments are highly valued and issues that you have identified will be addressed or has been addressed as of the writing of this letter, Again we do apologize for your poor experience and hope in the future that you consider a choice hotel for your lodging needs.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. Clean rooms,friendly staff
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that it was in easy walking distance of everything on Broadway.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Matt Eurich, General Manager 님, 2023년 9월 8일
I apologize we were not able to meet your expectations with your stay. We do appreciate your review, thank you for taking the time to provide a review of our hotel.

6/10 - 괜찮아요

David 님, Chevy Chase

좋아요: 청결 상태, 직원 및 서비스
Clean and convenient. Staff great. Only problem was our first room smelled bad. Not sure what was going on there but they switched us. All good otherwise.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pet Friendly Stay
Great stay, very pet friendly. Rooms small but clean. Indoor pool and typical breakfast.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and neat
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Bibiana

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adequate, small, clean.
Small room but met my needs.was just staying 1 night so needed a clean place to sleep, and I got that. Good people running it.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel
This is a great place to stay, nice hotel in a nice town that was close to a lot of great things to see and do. The continental breakfast was really nice and the lady who worked oversaw the breakfast was so nice, and very friendly. She made everyone feel so welcome and very much at home. Whatever the hotel is paying her is not enough. She is a huge asset for the hotel and her level of hospitality was something you don't find near enough in the hospitality industry.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

jean 님, Island park

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean great staff easy to get around
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jonni

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not having an Elevator for the 2nd story Rooms made it hard to manage your luggage. We had our Cocker Spaniel with us and didn't know until after we checked in that we couldn't leave her unattended to go have Dinner or go downtown. Made it hard for us. I did understand the reasoning for the pet policy and that doesn't always apply to all Dog owners some of us do tend to our pets and don't leave them for long and our dog doesn't bark. It wasn't cheap to stay for 2 nights. I did learn to call for reservations and find these things out first. It all worked out in the end. Love the town
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dan

연인과의 여행
Excellent
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly, helpful, and the breakfast area was clean and the woman who was responsible over it was very friendly. She was motivated to make sure every guest had a positive experience. This was our first time to Red Lodge and we were there only overnight, however I’d visit again to discover this really cute town!!!
2023년 8월에 1박 숙박함

8/10 - 좋아요

danny

2023년 8월에 2박 숙박함

8/10 - 좋아요

Kristina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Things are clean but a bit dated and run down for the price. Lots of potential with this property so I hope they invest some money back into it. New beds would make a big difference! All the staff we met were wonderful!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Vicki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Travel Agent Gives Review
I was in town for a 5 night stay. The staff was very nice. The room clean, the bed comfortable. The water pressure in the shower was awesome. The flooring in the room was luxury vinyl tile, which is great for cleaning but increased the noise level from the floor above. I had to run the fan to decrease the noise. There was a card that said the room would only be cleaned every 3 days. My room was never cleaned. I did get fresh towels from the front desk, I appreciated the large fridge and microwave in the room. The coffee in the room and in the breakfast area was terrible. I could not drink it, it was very weak. I did not care for the breakfast. I paid over $200 per night because Red Lodge was sold out and I feel that was extremely over priced.
2023년 8월에 5박 숙박함
답변 제공: Matt Eurich, General Manager 님, 2023년 8월 8일
Dear Vicki, I do apologize for not meeting your expectations for breakfast and our oversight on housekeeping. Your comfort and peace of mind is important to us, rest assured the staff is working hard to improve our customer service to you the guest. Your comments will be reviewed by the staff and adjustments to housekeeping routine and breakfast service will be implemented. Thank you for taking the time to file a review so that we can better serve you the guest.

8/10 - 좋아요

Frine dela

가족 여행
The staff were all very accommodating and helpful.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Chet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Sunny

2023년 8월에 1박 숙박함