3 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(시푸드)
예약 가능 여부 확인

베스트 웨스턴 플러스 붐스톤 카지노 호텔 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 붐스톤 카지노 호텔
2100 Garson Road, Verdi, NV

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 314개" "
평점 8 - 좋아요. 1001개 이용 후기 중 332개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 180개" "
평점 4 - 별로예요. 1001개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 77개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Javier C

좋아요: 직원 및 서비스
No
2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 17일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

William 님, Las Vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The discount coupons given at check-in were not redeemable. We checked in at about 5:45 pm and went to dinner at the steakhouse and were told the dinner coupon was only valid from 4 to 5:30 We arrived at the steakhouse at 6:30. I thought that this was a cheap come on. I was directed to parking which was not available. Parked some distance to the hotel. Staff as nice and always greeted us. Hotel and Casino were clean.
2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 14일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. The steakhouse 'coupon' that was provided at check-in, is a flyer to inform you of the special. There is specialty pricing available from 4:30-5:30 pm. Once it is after 5:30, the pricing raises, but the special is still available to order. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Tracey

The greeter meet us in the parking lot , he was fabulous , walked us through the property.
2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 14일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Christine

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room assigned was faraway from the casino and restaurant. The furnitures were beat up and no end table at either side of the beds. No carpet on the floor and refused to change to a room with carpet.
2024년 4월에 4박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 12일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Mary

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 10일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Vassili

좋아요: 직원 및 서비스
별로예요: 청결 상태
There were two boxes of left over food in the room when we checked in, which made the room smell terrible. The alarm clock went off at 5am in the morning and woke up us whole family, we were not able to fall back to sleep afterwards.
2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 10일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to our housekeeping team. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

brian

2024년 4월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 4월 5일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Brad

좋아요: 편의 시설/서비스
Loved the place but the beds were extremely uncomfortable and i could here the neighboring room loud and clear. We had the two room double king room and thought by upgrading we would have had a better experience. Dang.
2024년 3월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 20일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Eric

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Strange ventilation problem. Pete and Roy weren’t able resolve problem. Had to move once it was so noisy. The second room was fine for one day but also started making noise too but not as bad as the first room. It was a vibration rattling type of sound. I heard the noise from many areas . It seems to be only near the pool. Steakhouse was nice. Food and service was very good
2024년 3월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 20일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location.
2024년 3월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 6일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

yon 님, ninilchik

좋아요: 편의 시설/서비스
enjoyable and easy
2024년 2월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 1일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Jacob 님, Millbrae

단체 여행
좋아요: 직원 및 서비스
Staff was super nice. just your average hotel
2024년 2월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 2월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Logan

2024년 2월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 20일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lee 님, Meridian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is exceptionally nice! Free drinks at table games is sweet. I didn't like our room with two connecting doors and one noisy neighbor, but I'll know next time to book through the hotel at a lower than Expedia room rate a better room.
2024년 2월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 2월 21일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room decor is ok, mattress was a little janky could use an update. Some table games were closed. When I inquired about it they said they were short staffed. Wanted to go to the steakhouse but it is closed on Monday and Tuesday. Ended up going to the grill house, food was ok, staff was great but ambiance not so much.
2024년 2월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 2월 15일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Edgar

2024년 2월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 3월 20일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peets coffee and milkshakes at Mel’s
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

james

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Robert

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The property smells like a kennel, had to let hotel managers know there was dog poop in hallway of suites. When we got there we were told they didn’t have the 2 rooms I reserved only 1, and there was a $100 refundable deposit for each room. So disappointed with this facility.
2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk agent was friendly. Room was ok. Toilet doesn't flush properly and the heater is loud but otherwise room was good. I stayed because of the snow. Cant get over the summit. Will be back to visit another day.
2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Haichao 님, Nashville

2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

ILIF

2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

ching-yao

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tight squeeze
The stay there is very convenient and nice however it was a little to small for walking around and the bathroom was very tight. In our room the air conditioner wasnt working properly it jad toceither be off or on jigh. If it wasnt a loudvscreeching and banging noise radiiated the whole time.
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2024년 1월 26일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything horrible! Dont stay here you will regret it always
2023년 12월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

salena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place
The stay was wonderful very helful and friendly staff i will differently stay again my family and I love boomtown
2023년 12월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Yu

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Zhen 님, Fremont

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, will definitely come back.
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Xing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Yolanda

2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

domingo d

답변 제공: Haley, Hotel Assistant Manager 님, 2024년 2월 7일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Gregory

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy fun and has Peets coffee inside
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Lealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice birthday getaway
Birthday trip and had a great time! Successful at gambling, friendly cocktail servers and checked frequently. Very friendly employees. Beds were a little bouncy was our only complaint. Will come back.
2023년 12월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

ron

연인과의 여행
I booked this room because the place has a pool, when I arrived they told me the pool was down for repairs. I am very dissapointed that they did not mention this on the website!!!
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Hugo

가족 여행
별로예요: 직원 및 서비스
Reno 2023
The room was very affordable and located near the highway which was a great convenience. There is a gas station real close to the hotel, which was also a plus. There was a small water leak in our bathroom but I would stay here again. No breakfast included.
2023년 12월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Ann

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En voyage avec ma fille et mon petit-fils de 2 ans, cet hôtel était de loin le meilleur de notre voyage. Très bien placé sur le chemin entre Reno et San Francisco, il est au calme. il y a tous ce qu'il faut, casino, salle de jeux pour les enfants, plusieurs points de restauration (Market Deli est au top!) et une piscine chauffée comme il faut et très calme.Petit plus : des coupons à utiliser au casino et la salle de jeux. Les bémols : lit parapluie impossible à monter, poubelle sale et il y avait des restes dans le frigo. Adresse à retenir si vous passez sur cette route 80.
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Doug

2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 12월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Doug

2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 24일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Gregory

연인과의 여행, 반려동물 동반 여행
No parking for guests. Long walks to get to your car. If you leave somebody will park in the spot you were and you have to drive around looking for another parking spot. Guests need their own area.
2023년 11월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 23일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Justin

2023년 11월에 3박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 23일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Peter

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our room was clean and quiet. The casino was interesting, the hotel was an easy drive into Reno.
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 15일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Mary Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved having everything we needed right there. So convenient.
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 12일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot was close to my room and finding parking was easy. My room was facing the indoor pool I didn’t sleep well because it was lite up all night which shined through the sides of the drapes… Walls were thin I heard noise most of the night so not a good nights sleep
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 12일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Bobbie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the suites
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 5일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Bernadette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything
2023년 11월에 1박 숙박함
답변 제공: Haley, Hotel Assistant Manager 님, 2023년 11월 2일
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.