"I feel for this town, given the recent volcanic eruptions that left the city quite deserted. The hotel conditions may be a reflection of that, with only a handful of staff there to operate the front desk, clean rooms and manage the breakfast buffet.
Upon arrival, there was no staff at the front desk. There was a sign with a WhatsApp number to message or call, so fortunately one of the three other groups waiting to check in were able to get a hold of the receptionist.
In terms of the room conditions, there were still leftover food in our fridge from the previous guests, a dried up dirty towel in the shower, and hair left in the shower drain. On top of the poor room conditions, the shower head was broken and we had to find a creative way to keep it propped up + the pressure was really low.
One of the selling points of booking this hotel was the free breakfast buffet. We arrived around 9 am (breakfast is 7-10 am) and most of the food was running low and the one staff managing the area was trying her best to refill things. My appetite was quickly ruined when I found a strand of hair in the bowl of skyr. The coffee machine for guests was also sooooo bad, which is odd because they had a fancy machine behind the receptionist desk which was off limits.
All in all, the hotel did the job of providing a place to sleep close to the airport. But I was very excited and eager to check out."
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