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하이어워사 로지 인 여행 후기

2 out of 5
하이어워사 로지 인
1982 Highway 45 North, Eagle River, WI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 139개 이용 후기 중 57개" "
평점 8 - 좋아요. 139개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 139개 이용 후기 중 26개" "
평점 4 - 별로예요. 139개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 139개 이용 후기 중 3개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Samantha 님, 2020년 2월 11일
Thank you! We're glad you enjoyed your stay & hope you'll come back again.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Doors didn't fit. Too much construction in our room area.
2019년 10월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 23일
We apologize for any inconvenience to your stay, I am not sure what you meant by, "Doors didn't fit" & our construction crew does their best to stay out of the way of our guests. Thank you for feedback!

8/10 - 좋아요

Jeffrey and Roselie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Samantha 님, 2019년 10월 22일
Thank you so much for your stay with us at Hiawatha Lodge! We appreciate your feedback & look forward to seeing you again!

8/10 - 좋아요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Beds were really comfortable! Very pleased with my stay! Tvs were fuzzy
2019년 10월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 12일
Thank-you Laura for your stay at the Hiawatha Lodge & Resort! We are pleased that you were happy with your stay here. Thank-you for your feedback :-)

8/10 - 좋아요

Jo Ann

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Samantha 님, 2019년 10월 8일
Thank you for your feedback!

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
Thank you for your stay with us at the Hiawatha Lodge & Resort & for your feedback!

2/10 - 너무 별로예요

Tracy

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
Thank you for staying with us! We appreciate your feedback!

4/10 - 별로예요

Kris 님, Milwaukee

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under remodeling. I didn't know that when I booked. The bedroom was large and clean but it had problems. The sink was plugged, the toilet was dirty, the shower pressure was low, they weren't enough outlets to plug in my laptop, the air conditioner was so loud I had to use earplugs to sleep. Limited access to the staff. They were only threre 9 am to 9 pm.
2019년 9월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
We are sorry to hear about your stay with us at the Hiawatha Lodge! We are now under new management, these issues are now being changed and resolved. We hope that you would give us another try as we are under remodeling and doing upgrades to the property we hope to be done around spring & summer of 2020

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Loved it! It was a nostalgic trip for me and the owners of the hotel are doing a lot to upgrade the hotel. And the Kick Back Grilk next door is definitely worth a visit!! Tell Leif - Dawn & David sent you!!
2019년 9월에 1박 숙박함

8/10 - 좋아요

Duncan 님, Sault Ste. Marie, Ontario

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for our purposes- golfing. Good Restaurant on site. Rooms were big. It was expensive for what you got.
2019년 9월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
Thank you for your feedback!

6/10 - 괜찮아요

Oliver

좋아요: 청결 상태
2019년 9월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
Thank you for your feedback!

6/10 - 괜찮아요

George

가족 여행
2019년 9월에 1박 숙박함
답변 제공: Samantha 님, 2019년 10월 7일
Thank you for your feedback! Hope you come back to stay again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was so rustic looking unlike all your chain hotels. Actually had a chance to sit on back patio at night and have the firepot burning asand listening to and watching water on a gorgeous night. Staff was very helpful and I will go back again. Was satisfied. Spacious rooms and comfortable beds. cha
2019년 9월에 1박 숙박함
답변 제공: J 님, 2019년 9월 19일
Thank you so much for your review we really appreciate you taking time out of your day. cant wait to have you back.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were beautiful with the decor and the new furnishings. The only thing I wonder about is the absence of a space heater in the bathroom. Winters in Vilas County get pretty cold. I would definitely recommend a stay here for sure.
2019년 9월에 3박 숙박함
답변 제공: J 님, 2019년 9월 16일
thank you so much i will definitely recommend it to the owner and im sure he will agree with you. Cant wait to have you back.

8/10 - 좋아요

James

좋아요: 청결 상태, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: J 님, 2019년 9월 16일
thank you for your review.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 9월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 9월 9일
Thank you for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s not a 5 star motel BUT we didn’t expect it to be. It’s a perfectly fine place to stay. Our room was clean and comfortable and staff was pleasant. We’d stay again anytime plus they are pet friendly which means a lot. Hiawatha has been there for years and years and yes it shows wear but who cares? We didn’t plan to spend our trip in our room. We just needed a comfortable bed and clean room to shower and that’s what we had. It was also quiet. Thanks Hiawatha!
2019년 9월에 2박 숙박함
답변 제공: Hiawatha 님, 2019년 9월 9일
Thank you for staying with us and we are glad you enjoyed your stay! Cant wait to see you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 9월 17일
Thanks for your review!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked a coffee pot in the room, otherwise great
2019년 8월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 9월 3일
Thanks for staying with us! Hope to see you again soon!

6/10 - 괜찮아요

dawn

별로예요: 직원 및 서비스
They are in the process of remodeling however other problem exist. Mess everywhere. No breakfast before 8 {their website should state no free breakfast till 8 for two hours} no coffee ever and no coffee maker in room. No blow dryer in room{ note says get one at front desk} however no one at front desk till 9. Had a door to outside but no key to come in that way. Their website shows waterfront but cant see water from rooms. Just thought for price the place would have been so much nicer.
2019년 8월에 2박 숙박함

8/10 - 좋아요

Gina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Biking and spending the night at a Lodge.
We were biking through the Northwoods and stayedThe place was so beautiful. Rooms were huge. Beds and pillows were so nice. The only thing we have any concern with was the front desk was closed when we wanted towels enough for the people in our room and a hair dryer. The construction was not a problem and is looking beautiful. The restaurant right next door was convenient and very nice. We would come back again.
2019년 8월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 8월 20일
Thanks for your review! Can't wait to see you again!

6/10 - 괜찮아요

Holly

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Renovations
The resort will probably be a lot nicer when they are finished with all of the renovations. It seemed like everything was getting updated during our stay and it was in limbo.
2019년 8월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 8월 20일
Thanks for your review! We hope to see you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was under construction to the point of taped on door numbers and a dirty hallway carpet. We were aware there would be exterior construction going on but not aware of interior.
2019년 8월에 2박 숙박함

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overpriced
Under construction and they charged $144.00 Breakfast was on your own with a couple of muffins
2019년 7월에 1박 숙박함

4/10 - 별로예요

Allan

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing to write home about. Won't stay again.
First the good points: Bed was comfortable, maid service very good; little touches, like proximity sensor in the bathroom to turn on the light and USB outlets in the wall. Bad: we arrived at night, no outside lights on the sign so we missed it three times, no reception personnel, a hand-written sign telling us where our rooms were and that keys were on the door. No-one told us that the property is under renovation, so the main entrance was closed, had to enter through one of the rooms. The bed was so close to the wall that it was hard to get in on that side, and there was no night table or lamp on that side.
2019년 7월에 2박 숙박함

4/10 - 별로예요

J 님, St. Louis

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has a few quirks. Missing door chains (especially to the outside door). The remodeling is going on, but we didn't know that before booking. There were a few bugs in the room and the carpet needs to be replaced. Several water stains. The staff were nice, but not always accessible.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rustic style but modern enough to be comfortable. Spacious, quiet, and a very friendly staff.
2019년 7월에 2박 숙박함
답변 제공: j 님, 2019년 9월 16일
thank you so much for your review. we hope too have you back soon.

6/10 - 괜찮아요

Bailey

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place is under much needed renovations. The futon in our room was broken and the did provide a rollaway. The front desk staff vacated after 9pm and wasn’t due back until 9am. They left door keys taped to the doors of anyone who had not yet checked in. The attached restaurant had really great food. Maybe by next summer things will be more put together once the renovations are finished.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Unaware of renovating going on
Many problems due to ongoing renovations. No ac, parking, unable to use patio behind room, asked for a discount which she dismissed...
2019년 7월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 7월 23일
Sorry you didn't enjoy your stay. We would have been more than happy to come look at your ac and fix it for you if you inquired at front desk. All guests were more than welcome to use the patios if they wanted as long as they were not pouring the concrete, and the rates had already been pre discounted at time of booking. Thanks for staying with us and we hope to see you again in the future!

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall liked the setting. Didn’t realize under new management after made reservations do it was missed up but did get resolved. Had to call to fix drain in shower and had to ask for new towels everyday. Front desk was in training but did ok
2019년 7월에 5박 숙박함
답변 제공: Hiawatha 님, 2019년 7월 18일
Thanks for your review. Our housekeepers go in everyday and replace fresh towels unless the Do Not Disturb sign is out. Thanks for staying with us and we hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and warm, and the lobby and room were spacious, clean and comfortable. They had told us upfront that they were undergoing construction, so we knew that and appreciated the heads up, but they still managed to create a very warm and pleasant environment. It was the perfect stay for us, and we'll stay there again for sure! Can't wait to see the results of their renovation, because it's nice even now.
2019년 7월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 7월 16일
We are so happy you enjoyed your stay! Cant wait to see you again!

6/10 - 괜찮아요

Debra L

좋아요: 직원 및 서비스, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 7월 17일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
I like that it is on a lake. Down side is that it was under construction outside so it was messy..
2019년 7월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 7월 11일
Thank you for the review. We are working as hard as possible to get this construction done. We hope you enjoyed/enjoying your stay. Thank you for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under construction, it should be very nice after the work is completed. Staying in a construction zone is not very relaxing. Missing a coffee maker in the room. Beautiful view of the lake and a great restaurant next door called Kickback
2019년 6월에 1박 숙박함
답변 제공: Hiawatha 님, 2019년 6월 18일
Thanks for the review!

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Hiawatha 님, 2019년 6월 11일
Thank you for the review! We hope you come back soon!

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 30일
We are so glad you enjoyed your stay! Hope to see you again :)

6/10 - 괜찮아요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: Hiawatha 님, 2019년 6월 18일
Thanks for the review!

10/10 - 훌륭해요

Patsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 5월 25일
Thank you for your feedback! We are so glad you had a great stay! Please come again soon!

10/10 - 훌륭해요

William

가족 여행
좋아요: 직원 및 서비스
I had the best time here! It was my husband's 40th bday and I wanted to do something special. But if you live in eagle you know there is not much to do. Expecially something different. This hotel had a projection screen in a beautiful surrounding room with couches and even a fire place. My husband's bday fell on the night Game of thrones ended and they allowed us to hook up our Xbox one so we could watch it. They went out of there way to make us happy! The room was way bigger than I thought it would be. The pictures they have on there site is to scale. Very roomy The only bad thing I can say about this place was it was a bit cluttered when we got there in the lobby. But when we woke up next morning it wasn't. All in all I would love to go back again and the staff was amazing! The restaurant next door was very pricey the food was good but the wine glasses were small. I probably won't go back cause of the pricing. But it was a wonderful birthday for my husband. Glad we went! I would recommend to anyone!
2019년 5월에 1박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 5월 21일
Thank you for the review! We always go above and beyond for our guests because we want their stay to be the most enjoyable. We are glad you had a great time and we would love to see you again!

8/10 - 좋아요

Walker

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was under renovation. It will be great when it is done!
2019년 5월에 1박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 5월 14일
Thank you so much for staying with us! We are very excited to see the end result! We hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 5월 14일
Thank you for your review! We hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 3박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 5월 14일
Thanks for your review! Hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second year staying here the night before the Phelps Maple Syrup fest. Clean, comfortable room and accommodating staff.
2019년 4월에 1박 숙박함
답변 제공: Hiawatha Lodge and Resort 님, 2019년 4월 25일
Thank you for staying with us! We are glad you had a nice stay! Hope to see you again next year!

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Hiawatha Lodge 님, 2019년 3월 19일
Thanks Courtney! We hope you come back again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice lodge - Very friendly owners/staff
2019년 2월에 3박 숙박함
답변 제공: Jia 님, 2019년 3월 8일
Thank you for your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
snowmobile stay
It was very nice. The lady at the desk was AWSOME people their were Great. Parking was not so good , But over all I would stay there again. And you should to, its worth it.
2019년 2월에 3박 숙박함
답변 제공: Keilah 님, 2019년 2월 19일
Thank you for your review. We are glad you enjoyed your stay!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attractively furnished, cozy, and super clean. Beautiful views and an in-the-country feeling even though the property is right at the edge of town. Owners are delightful and always eager to please. Good restaurants nearby. Didn't bring our pooch this time, but it is a dog-friendly inn. We have stayed there in the past and will certainly do so again.
2018년 12월에 2박 숙박함
답변 제공: Jia 님, 2019년 1월 25일
Thank you for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Muskiefsh 님, Green Bay, WI

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Check in time was 3:00 pm which is fine. The problem is they closed their office on our day of arrival from 3:00 - 7:00. We had 3 young kids and it was winter so we had nothing to do fro three hours. We just had to wait around before they finally returned and allowed us to check in at 8:00 pm.
2018년 11월에 2박 숙박함
답변 제공: Keilah 님, 2018년 11월 27일
Thank you for your review, and we are very sorry for your inconvenience! We try to coordinate with our guests if we need to close our front desk, and we apologize that it did not work well for you.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Easy access to room from outside. We had a lot of equipment with us.
2018년 11월에 4박 숙박함