커피숍

헤리티지 인 여행 후기

2.5 out of 5
헤리티지 인
7412 State Highway 28, Schuyler Lake, Richfield Springs, NY

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 231개 이용 후기 중 75개" "
평점 8 - 좋아요. 231개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 231개 이용 후기 중 45개" "
평점 4 - 별로예요. 231개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 231개 이용 후기 중 16개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Suresh

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t recommend to stay here
2024년 3월에 3박 숙박함
답변 제공: heritageinn 님, 2024년 4월 7일
I do not know WHAT your problem was....I don't recommend you as a guest...

10/10 - 훌륭해요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 12월 18일
Thank You for taking the time to enter a review, wishing you safe travels and very Happy Holidays..

8/10 - 좋아요

Vaunice 님, Mohawk

좋아요: 청결 상태
Beds were comfortable. Shower didn’t work properly and the water coming out was dirty.
2023년 11월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heritage Inn is a bit out of the way, but a great location if you are visitting the area. The nature surrounding it is really beautiful.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Sandra

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Bed mattresses were saggy. Bathroom not as clean as im used to. Appeared to have splattets of toothpaste on wall. Water coming from hot water faucet was only luke warm at best.
2023년 10월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 10월 8일
,Hello Sandra,You mentioned toothpaste in the note you left me,My bathrooms are cleaned Every day, what you called toothpaste was paint that dripped when the ceiling was painted recently.Last quest in that room commented on how well they slept ,mattresses were what they are used to,The hot water travels 140 ft. has to run a few seconds. If the room was Not what you are used to, you may travel 8 miles to Cooperstown.

10/10 - 훌륭해요

JAMES E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very unique and nostalgic motel - the gro
2023년 10월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 10월 7일
Thankyou for taking the time to enter a review, safe travels always.

4/10 - 별로예요

Caroline

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would have been lovely except that mattress worse than a jail mattress. Also, the site uses a well and the water is cloudy and the hot warer is a little erratic. Lovely property and quaint room. Too bad the bad out weighed the good.
2023년 9월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 9월 11일
Thank You for a review, everyone in town has their own well, ours is tested monthly,I have never been in jail ,not sure what the mattress is like, have a safe trip back to Texas.

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 9월 3일
Thank You for entering a review and spending time with us.

8/10 - 좋아요

Nora

좋아요: 청결 상태
별로예요: 직원 및 서비스
It was a quaint little place the room was large the bed was not comfortable the TV was Tiny no one greeted me they left the key on the table and they advertised breakfast but there was no breakfast and there was no check out I just left the key on the table they had left my receipt there. very basic room no amenities.n9 human contact One old gas station on the corner. Nothing else
2023년 8월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 8월 27일
I call my guest prior to arrival, tell them what room they are in, the door is unlocked and the key on table inside the room, When they leave, they put the key on the table and say good bye. 99.9% of the guest LOVE the check in and out.Larger TV's are on our list, they are not tiny,I DO NOT provide BREAKFAST, and never have, Hotels .com. has been told to alter the amenity,I will not comment on our store that happens to provide gas. Perhaps your next stop should be a 5 star motel in a area that charges 300.00 nite,apparently you did not realize we live in rural USA.

10/10 - 훌륭해요

Karen S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in and check out was a breeze. The room was nice and comfy. The staff was friendly and very helpful and did their best to accommodate my requests. I would recommend staying here. It’s a nice country atmosphere.
2023년 8월에 7박 숙박함
답변 제공: heritageinn 님, 2023년 8월 22일
Hello Karen, Thank You for taking the time to enter a review. It means a lot to us and we appreciate your thoughtfulness. May all your travels be safe.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place just Outside of Cooperstown.
Great place just outside the chaos of Cooperstown. Inexpensive. Comfortable beds. Large room. Beautiful view from back room. BBQs fire pit and chairs in bac were a nice addition. Went to Jerrys for a quick burger and ice cream
2023년 8월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 9월 3일
Thank You for taking the time to enter a review, next trip stop by to say HI.

10/10 - 훌륭해요

peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were worried that with our late arrival we would have trouble checking in but our room was listed and found the key and other info waiting for us. Room was what we expected and just what we were looking for for a quick stay while going to the Baseball Hall of Fame and colleges between here and Syracuse.
2023년 8월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 8월 19일
Thank You for taking the time to enter a review.Good Luck in selecting a College.

6/10 - 괜찮아요

David

좋아요: 청결 상태
별로예요: 직원 및 서비스
not what I expected
2023년 8월에 6박 숙박함
답변 제공: heritageinn 님, 2023년 8월 13일
Hello David,I do not know what room you stayed in ,nor do I know what you expected, we are not a chain ,if I had known what you expected, perhaps we could of made your stay fulfil your expectations.

10/10 - 훌륭해요

JoEllen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 8월 14일
Thank You for taking the time to enter a review,I sincerely appreciate it. Please have safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a lovely place. Very comfortable and cozy room, quiet and conveniently located.
2023년 8월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 8월 10일
Thank You Anonymous, I appreciate your review, have safe travels.

8/10 - 좋아요

Travis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was as described. Comfortable beds. Could have had more pillows. We had no problems during our stay.
2023년 8월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 8월 7일
Thank You for your review, safe travels

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great relaxing stay here. This little inn is charming, well maintained, and in a nice country setting. My room was spacious, nicely decorated, clean and comfortable. Pillows were a little flat, but that's the only thing I'd change. Really liked my room and the peaceful setting, not far from Cooperstown.
2023년 7월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 8월 6일
Dear Jeff, Thank You for your review, please have safe travels,if in the area, stop in the say hello.

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 8월 5일
Carl Thank You for taking the time to enter a review. I am pleased that your stay was all that you hoped and deserved.

6/10 - 괜찮아요

Irene

2023년 7월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 8월 27일
Thank You for your review, safe travels.

10/10 - 훌륭해요

James

2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 8월 22일
James, Thankyou for entering a review,and spending your time away from home with us.

8/10 - 좋아요

Charles P. Currie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very secluded, quiet and relaxing. But no meal options anywhere near the hotel.
2023년 7월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 7월 31일
Thank You for taking the time to enter a review. The area meal options would be 5 miles north Richfield Springs or 8 miles south, Cooperstown . We are centrally in the middle of both..

8/10 - 좋아요

Linda

2023년 7월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 8월 22일
Linda, Thank you for entering a review,and spending time with us.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 7월 27일
Thank You for your time to enter a review.Safe travels.

6/10 - 괜찮아요

JON

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 7월 26일
Thank You for staying with us.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great deal, super clean
Recently renovated, clean, responsive staff.
2023년 7월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 7월 22일
Thank You Melissa, The Motel has not been renovated. It was built 11 years ago, family built , owned and operated.Thank You for visiting us , may you have safe travels.

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only Complaint was.. needs a bigger TV.
2023년 7월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 7월 19일
Thank You for taking the time to entera reiew, I appreciate it. Bigger TVs are on the list.

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fairly basic but clean and comfortable.
2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 7월 15일
Thank You, for taking the time to enter a review.

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rustic, in a good wY
Quaint clean room and accommodating owner/manager.
2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 7월 13일
Thank You for your review, it is ntce to feel appreciated. May you have safe travels.

10/10 - 훌륭해요

Michael 님, Corning

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very country setting. Beautiful back yard loaded with fireflys in the evening
2023년 7월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 7월 10일
Thank You for taking the time to issue a review, may all your travels be safe.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 7월 9일
Thank You for entering a review.

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 7월 4일
Thank You for taking the time to enter a review , have safe travels.

10/10 - 훌륭해요

Bianca

2023년 6월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 7월 19일
Thank You fpr your review . I appreciate your message, I wish you safe travels.

10/10 - 훌륭해요

T.J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 27일
Thank You for taking the time to enter a review.Your thoughtfulness is greatly appreciated. Always safe travels.

10/10 - 훌륭해요

Mary 님, Roxbury

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 23일
Thank You for taking the time to entera review. I enjoyed meeting you, wishing safe travels home.

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 19일
Thank You for taking the time to enter a review.May you have safe future travels.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 6월 19일
Thank You for taking the time to enter a review. I appreciate your response.

10/10 - 훌륭해요

Jay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 16일
Thank You for taking the time to enter a review. Thank You for the entertaining conversation... Have a safe trip home..

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall experience
2023년 6월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 15일
Thank You for taking the time to enter a review. I appreciate your comments. Safe travels.

8/10 - 좋아요

Rodrigo

좋아요: 청결 상태
Easy check in.
2023년 6월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 7월 9일
Thank You for taking the time to enter review.

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing rooms and a very sweet owner
2023년 5월에 2박 숙박함
답변 제공: heritageinn 님, 2023년 5월 23일
Thank You for taking the time to post a review.I appreciate your response. Safe travels.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Owner is very nice, the place was clean. Television which is far from the bed is much too small. I’m guessing 20”. There was no coffee on property and no coffee pots in room. Couldn’t begin to imagine how far it was to go buy coffee in the morning. The room was also big enough to fit a sitting chair or two which it did not have. It did have a small table with 2 chairs. Not something you would want to sit on for more than a meal. Place is good for a night, that’s it.
2023년 5월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 5월 21일
Thank You for your response. The TV is 26'' actually I am going to put in new TV's. Coffee can be obtained .a two min . walk at the local Gas Station, I used to serve Coffee and ect. until COVID, A larger eating area would be nice if you were expecting company.I am interested in knowing what room you stayed in, Well at least the room was clean.

4/10 - 별로예요

Edward

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Wi-Fi did not work at all. Walls are paper thin. The mattress was terrible.
2023년 5월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 5월 23일
Thank You for taking the time to post a review. The Wi-Fi worked for the other guest, the Motel was built to codes., double insulated, 2''x6'' walls, all matttress are Sealy , I will address your concerns.

8/10 - 좋아요

Angelo

2023년 5월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 6월 10일
Thank You for taking the time to enter a review.

4/10 - 별로예요

Ralph

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
NY
There was no coffee provided in the room and when I left to go get coffee someone came into my room and it wasn’t for cleaning as my room wasn’t cleaned my whole stay. I unfortunately was given an electric car as my rental and I used the electricity in my room to try and charge it as it is a rural area and no plug ins near by. The hotel manager told me that I would have to pay a $50 charge for charging my car. Totally unacceptable.
2023년 4월에 3박 숙박함
답변 제공: heritageinn 님, 2023년 4월 25일
I was not ASKED if guest could charge his car all nite, I charged him 40.00 since that is what I will be billed for the electric, we are 5 miles south and 8 miles north of service stations. I do not clean rooms every day ,only check room if they need towels, saw the electric device pluged into the room outlet, saw the cord which went out the door , leaving the door ajar during the charging. This is the same guest who entered a positive review, I am the owner that told you not to charge the car again. It is not a provided amenity.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2023년 4월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 4월 22일
Thank You for your Review, Wishing you safe travels.

10/10 - 훌륭해요

Rosemarie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: heritageinn 님, 2023년 4월 22일
Thank You for your Review, wishing you safe travels.

2/10 - 너무 별로예요

dennis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertised having free breakfast. There was none. The smell of mildew was so strong that I was considering sleeping in my car.The wifi password didn't work. There was no one on duty to address these issues.
2022년 11월에 1박 숙박함
답변 제공: heritageinn 님, 2022년 11월 6일
You stayed 1 nite, the room was cleaned before you stayed, sprayed with cleaner as all the rooms are, lets just face it you wanted a FREE Breakfast, the password does work it maybe your device, for the 100th time I DO NOT MAKE BREAKFAST, you would complain if I did, Have safe travels.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quaint , very clean very good service. Will definitely stay again.
2022년 10월에 1박 숙박함
답변 제공: heritageinn 님, 2022년 10월 24일
Thank You for your review, Congratulations on your Wedding, wishing you the best.

4/10 - 별로예요

Amy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room key was left for us with someone else’s receipt. The shower hot and cold were reversed so there was no hot water pressure. I couldn’t rinse the shampoo out of my hair with hot water. The room was covered in cobwebs. The beds squeezed all night from just turning over. The reservation said breakfast included. There was no breakfast or place to have eat it. For $100 a night it’s not worth your money. there is no office or any staff on the premises. I never got a call back when I called to ask for my correct receipt.
2022년 10월에 1박 숙박함
답변 제공: heritageinn 님, 2022년 10월 20일
Yes I appologize for giving you the wrong receipt. The water mixer does have the hot and cold reversed , which you were made aware of, was not told of a bed squeezeing, I received your voice message the next morning, you had already left. The room was Not covered in cobwebs, cleaned every day. We do have a office, not a overnite staff,and a lounge area, ALL the booking agency have been NOTIFIED we do NOT serve BREAKFAST,finally your stay was 85.00 nite,plus tax.All in All you had a interesting one nite stay.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our short time there
2022년 10월에 1박 숙박함
답변 제공: heritageinn 님, 2022년 10월 16일
ThankYou for taking the time to enter a review.Safe travels, perhaps we will meet again.