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홀리데이 인 익스프레스 호텔 & 스위트 리치먼드-브랜더밀, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 호텔 & 스위트 리치먼드-브랜더밀, IHG 호텔
5030 W Village Green Dr, Midlothian, VA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 470개 이용 후기 중 204개" "
평점 8 - 좋아요. 470개 이용 후기 중 126개" "
평점 6 - 괜찮아요. 470개 이용 후기 중 73개" "
평점 4 - 별로예요. 470개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 470개 이용 후기 중 22개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, hotel was updated since our last stay 10 years ago; breakfast was great-eating area very clean, well stocked and wonderful breakfast attendant really worked hard to keep it that way. Staff was very friendly and helpful. We would enjoy staying there again.
2024년 4월에 2박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 4월 17일
Thank you for the kind review of the Holiday Inn Express Brandermill. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our associates are inclined to deliver an excellent experience for all of our guests, and it will be an honor to pass along your compliments. We look forward to welcoming you back in the future.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 4월 18일
We appreciate your taking the time to submit a survey.  We are pleased your stay was a fantastic one, and we want to thank you for your great rating. All of us at Holiday Inn Express - Brandermill look forward to your next visit.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great staff and easy check in. Good location. Room needed some repairs but it was the location and price that met expectation.
2024년 3월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 4월 18일
Thank you for the kind review of the Holiday Inn Express Brandermill. We are glad to read you had an overall pleasant stay with us. Our associates are inclined to deliver an excellent experience for all of our guests, and it will be an honor to pass along your compliments. It is also nice to read that you enjoyed our prime location, which is close to many restaurants and shopping centers. All of us at Holiday Inn Express - Brandermill look forward to your next visit.

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice area!!
2024년 3월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 4월 18일
We appreciate your taking the time to submit a survey related to your recent stay.  We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Holiday Inn Express - Brandermill look forward to your next visit.

10/10 - 훌륭해요

youngah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe area Cozy breakfast kitchen
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 4월 18일
We appreciate your taking the time to submit a survey.  We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Holiday Inn Express - Brandermill look forward to your next visit.

8/10 - 좋아요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and comfortable, and the staff was friendly and helpful. The only thing I didn't like about the property is that it is a little hard to find in the dark, since they don't have direct access to the highway.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Harold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place. Staff were all very friendly and helpful. Room was nice and clean. Some cosmetic repairs were needed. Breakfast was one of the best I’ve ever had. Overall very nice place to stay.
2024년 2월에 1박 숙박함

4/10 - 별로예요

James

연인과의 여행
좋아요: 청결 상태
With many teenage Soccer players staying the nights there was quite a bit of noise up until I called the Front desk to have it taken care of. Others who stayed commented they were upset as well. Breakfast cook No show No call Saturday morning as well.
2024년 2월에 1박 숙박함

4/10 - 별로예요

James

좋아요: 청결 상태, 직원 및 서비스
There were teenagers staying from a soccer team. They were running up and down the hallway screaming at midnight. We called the front desk and no one came up to stop it. The next morning, there was no breakfast!! Coffee only was available.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
Dear David, thank you for letting us know your visit to Holiday Inn Express-Brandermill was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was terrific. Amazing manager and staff. Everyone had a smile, a friendly attitude and were helpful.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
Thank you for the kind review of the Holiday Inn Express Brandermill. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our associates are inclined to deliver an excellent experience for all of our guests, and it will be an honor to pass along your compliments. Best regards.

10/10 - 훌륭해요

Adolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
Dear Adolfo, thank you for letting us know your visit to Holiday Inn Express-Brandermill was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Best regards.

10/10 - 훌륭해요

Joy

2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
We appreciate your taking the time to submit a survey. We are pleased your stay was an excellent one, and we want to thank you for your excellent rating. All of us at Holilday Inn Express - Brandermill look forward to your next visit.

10/10 - 훌륭해요

Hillary

2023년 12월에 3박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
We appreciate your taking the time to submit a survey. We are pleased your stay was an excellent one, and we want to thank you for your excellent rating. All of us at Holilday Inn Express - Brandermill look forward to your next visit.

10/10 - 훌륭해요

Juanita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice place to stay and I would choose it for a future trip. I suggested to the clerk at checkout to remind housekeeping staff to announce who they are when they knock on the door.
2023년 11월에 4박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2023년 12월 12일
Thank you for being our guest. We are glad to read you had an overall pleasant stay with us, and will stay again in the future. We appreciate your feedback at checkout as we are always looking for ways to improve. We look forward to seeing you again.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

John E

Good experience
Hotel was clean the staff member I had interacted with was excellent only problem was that none of the four soda machine were working or had product.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tatania

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff is great! The only real major problem we had was the original room they gave us had lights not working, a tv that didn’t work due to a box missing, no phone to contact the help desk because someone took it, and was just kinda musky smelling. But eventually they did switch rooms for us and all was right again.
2023년 11월에 4박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
Thank you for the kind review of the Holiday Inn Express Brandermill. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our associates are inclined to deliver an excellent experience for all of our guests, and it will be an honor to pass along your compliments.

10/10 - 훌륭해요

Pamela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were very pleased with our visit! Room and property was very clean, front desk and dining room staff were all Fabulous! If in the area will definitely stay again!
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express Brandermill 님, 2024년 1월 21일
Hi Pamela.We appreciate your taking the time to submit a survey. We are pleased your stay last month was a fabulous one, and we want to thank you for your excellent rating. All of us at Holilday Inn Express - Brandermill look forward to your next visit.

2/10 - 너무 별로예요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was okay, however, it’s old and my room had this stale musty smell to it. I had to spray deodorizer all around because the smell was awful!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

becky

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Cleanliness was our biggest problem, we found fake nails on the carpet and hair all over the bathroom walls and tub. Housekeeping needs some help.
2023년 10월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was great. Easy to park. Good TV availability.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Difficult to get too from Main road.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Kaitlyn

출장 여행
This hotel is your basic hotel -- good for a one night stay. With it being so close to a busy road, it was surprising quiet. I did notice a moldy/mildew smell when the air first turned on, but it went away (or I didn't notice it) after a little bit.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Terrance

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled like wet mildew and bathroom was dirty....caters more to traveling road workers. This use to be a nice hotel.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Dylan

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit Richmond Friend
Great hotel, very near friends I visited. Love the room size. Near many restaurants and shops. But bed pillow-top bed was a bit to soft making for a sore back in the morning
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Way to go
Great place to stay when we come to Richmond for soccer games. Always clean and always trouble free
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the location and how clean the rooms were
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Second and last time staying here. Both times the room has smelled so strongly of mold. Clothing and suitcases all smell from being in the room. There's no way to open the windows to get any fresh air, so we had to keep the bathroom fan on the whole stay. The AC was on the whole time as well, and it wasn't enough to get the smell out.
2023년 9월에 3박 숙박함

8/10 - 좋아요

James M

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and the room was great!
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Curtis

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quitely place
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Antoine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome crew
Amazing stay
2023년 7월에 1박 숙박함

8/10 - 좋아요

Sherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Keith

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Second time staying here...place is clean...employees are professional & polite...breakfast is decent.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

anthony

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

James

2023년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place to stay
Great location, clean, comfortable and very friendly staff
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

4/10 - 별로예요

Charles

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Entire property smells like smoke. Room was marginally clean. Bathroom was dirty, especially the floor. Staff were friendly and courteous.
2023년 6월에 2박 숙박함