Thank you for staying with us. We work very hard to improve our services daily. We look forward to see you again soon.

Thank you for taking the time to provide feedback about your stay with us. We apologize for the inconvenience caused to you. We do our best to improve our hotel and the service we give our guests. It looks like this time we missed out something. Please visit us again, and we are sure you will find your stay most enjoyable and satisfactory.

Hello Myunghee, We are surprised that you are not happy with your stays with us; but you still keep coming to our hotel and staying with us! It is also surprising to hear from you that it was your mistake to give such a low ranking but actually you like and enjoy your stay with us; when we called you today - on 03/11/2019 to apologize you and understand the issues you have with your stays with us!

Thanks for staying with us. We are sorry that we could not meet your expectations. Your feedback is very important to us as it will help us improve our hotel and the services we give our guests.

Thanks for staying with us. We are sorry that we could not meet your expectations. Your feedback is very important to us as it will help us improve our hotel and the services we give to our guests.

Thank you for staying with us and taking the time to write a review. We are sorry that we could not meet your expectations. Thanks for your feedback as we are always looking for ways to improve our hotel and the service we give our guests.

Hello,Your concern was the size of the room. Every individual has a different perception about it, and we can not do anything about it even if we wish. We also offered you another room, but you declined that. When we declined for the refund, you created a big scene, accused us saying illegal activities were going on in the hotel; and provoked the other guests who came to check in. When all this didn’t help you, you threatened us to call the police and complain about the illegal activities. When we said you can call the police, you never called them. We have the cc tv recording of all these. If you think some illegal activity was going on, why did you not call the police? If such activity was really going on, the police would have helped you get your refund. But you knew that you were lying to get your refund, and that you don’t have anything of such sort to tell or show the police, as no such illegal activity was going on. Also, our staff never said anything about the illegal activity as mentioned by you. Everything is recorded on the cc tv camera. You have misused social media. We do not have any illegal activity going on, neither do we allow such activity at our hotel. We are very serious about it and work proactively to prevent it.

Thanks for taking the time to write a review. With all due respect to you and your feedback, it is hard to believe the information provided by you. For instance, we serve the breakfast every morning, and we have the cc tv camera footage for that.