Find hotels near Riley Home Museum, Indianapolis from ₩126,428

"There was hair from a former guest on both the bed and bathroom counter. Also looks like some sort of dirt or debris on comforter."

"I am writing to submit a formal complaint regarding the severe issues my family experienced during our recent stay. Unfortunately, the conditions and service failures we encountered made this one of the worst hotel experiences we have ever had. Due to the extent of the problems and the significant disruption to our stay, I am formally requesting a full refund. Upon arrival, the hotel strongly smelled of cigarette smoke despite numerous non‑smoking signs. The odor permeated the hallway as well as our bathroom. When we reported this, we were provided a can of deodorizing spray and instructed to use it outside our room—an inappropriate and inadequate response to a sanitation and air‑quality concern. We also discovered that the whirlpool bath in our suite was non‑functional. Although we notified staff, no solution, repair, or alternative accommodation was offered. Throughout the first evening, approximately 50–60 individuals occupied the pool area directly below our balcony. The noise level was excessive to the point where we could not hear the television, and our 7‑year‑old child was unable to sleep. Additionally, the pool water was extremely cold and unusable, and there were no pool towels available. The following day, our toilet malfunctioned. While it was eventually repaired during our absence, we were initially offered only a plunger. Our room was also not serviced—no fresh towels, no trash removal, and no replenishment of basic supplies. This required another trip to the fr"

"Okayeat"

"Thanks"

"Currently under renovation, but staff was nice and professional. Rooms were super nice and simple ! :) "

"The room was paid for before check in thru Expedia. When I checked out, I was asked to pay again but the clerk explained that he couldn’t give me a receipt because I booked thru a third party. This seemed odd to me but my ride was waiting so I left. Upon my return home, I realized that it was paid for twice. Since I have no reciept, I have no proof. Terrible way to conduct business "

"Stay away "

"Hotel and staff was incredible. Stayed for work truck week in Indianapolis and brought the wife and toddler along. Amenities were great and the staff was very helpful! "

"Check in was easy. The room was really nice, everything you’d need for a comfortable stay. There was a nice kitchenette with a stove, microwave and dishwasher with the fridge in the island between the kitchen and living area. The bed was comfortable but the pillows were softer than we like them. Breakfast in the morning was very organized and everything tasted great. Great stay!"