객실 내 편의 시설/서비스

호텔 에스탄시아 산 카를로스 여행 후기

2.5 out of 5
호텔 에스탄시아 산 카를로스
Retorno Laureles S/N, Rincon de Guayabitos, NAY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 22개 이용 후기 중 7개" "
평점 8 - 좋아요. 22개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 22개 이용 후기 중 4개" "
평점 4 - 별로예요. 22개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 22개 이용 후기 중 1개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Edelinda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst vacations ever
To start with, the room that I payed was with kitchen included.. and the one that they gave me was not the same which I saw in the picture... I told them , and they said that I have to wait " Iris " to check out with her about the price. After all the guy told me that I have to pay extra if I want the kitchen... I was on vacation to de-stress and they stress me more.... awful...
2017년 12월에 2박 숙박함

8/10 - 좋아요

Alberto

좋아요: 직원 및 서비스
2017년 8월에 3박 숙박함

8/10 - 좋아요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 6박 숙박함

8/10 - 좋아요

Joel 님, Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel con exelente ubicación en la playa.
Súper agradable por estar en la playa y con alberca para adultos y niños. El personal muy amable, super cerca de tiendas y restaurantes. Mi próxima visita seguro de volver a hospedarme allí.
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

Gary

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Fantastic location - but issues!
Fantastic location - the hotel is NOT 4 star - while very clean - it is tired - The worst thing by far - the underlay on the beds - is thin fabric with plastic - but these were turned up the wrong way - so straight under the sheet was plastic - which made for very uncomfortable - slippery and sweaty nights. One particular receptionist was rather unfriendly to the point of being rude - made us feel - she thought maybe we are american - but that should make no difference - we are from new zealand - Restaurant - went 11am for breakfast - only people in there - full of dirty uncleaned tables - bad impression - so did not return - except went to get some ice and they wanted to charge me 10 pesos for the polystyrene cup - I don't think so. Overall - we paid more here by far than anywhere else in Mexico - it was way overpriced for what we received - again fantastic location - sort the bedding and the sour receptionist and our visit for one would have been enhanced - when I say tired - constantly doing maintenance - so thats fine but NOT 4 star
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excelente
Excelente Trato, excelente servicio
2017년 6월에 4박 숙박함

8/10 - 좋아요

Juan 님, California

좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty hotel on the beach
This hotel resembled a decently maintained cheap motel in regards to the comfort and cleanliness. It really made up for it with an amazing view of the beach. Hotel staff was really helpful and helped me coordinate activities and call for cabs when needed. It is located right on the beach and many shops the main street so you don't have to travel far to find things to do. I would definitely recommend as long as you could look past the really firm beds, creaking doors, and moldy restrooms.
2017년 4월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
very comfortable place at the beach

8/10 - 좋아요

Jill 님, far northern California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location (for us)
Location couldn't be better for a vacation. Right on the beach and only a block from the square and downtown. Friendly staff, clean rooms. Each floor has a stand with a 5 gallon bottle of drinking water. There is an option to have the water come out piping hot so if you buy a jar of Classico instant coffee you can have your morning fix even if you don't have a kitchenette and without having to get dressed and walk to the OXXO or a coffee shop. There are minor maintenance issues such has less then perfect shower heads but come on, this in Mexico, no problema. Lots of Canadians in Jan and Feb but it's more fun when the Mexican families show up. They really know how to have fun! But by 9pm all is quiet. Love it.

6/10 - 괜찮아요

Julie 님, British Columbia

별로예요: 청결 상태, 객실의 편안함
Hotel was on the beach, perfect location.
There was one hotel staff, Rubin, who was awesome. Always helping people. Front desk staff not so friendly, restaurant, terrible, only ate there for breakfast once, never went back. Pool was nice. Beds hard (typical), floors were kept clean, bed was made poorly, mirror was never cleaned. Beach towels were handed out without a problem. Neighbours next door were really loud. But fortunately quieted by 11:00. We were trying to get to sleep early.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Hôtel près de la plage
Hôtel bien situé, près de la plage et de la rue principale. Restaurant correct. Télévision HD, petit réfrigérateur, eau gratuite (distributeur avec eau chaude, tiède et froide dans le corridor). Vieilles installations sanitaires, toilette fonctionne une fois sur deux, douche médiocre. Cher pour ce que l'on a. Nous sommes restés deux jours et le ménage n'a pas été fait après la première nuit (lit pas fait, poubelle pas vidée, pas de nouvelles serviettes).

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel. Location is great, clean and staff is friendly.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, right at the beach and near shops
I recommend this hotel. Near shops and right at the beach.

10/10 - 훌륭해요

Hector javier 님, Zapopan Jalisco México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Altamente recomendable.
Excelente.

10/10 - 훌륭해요

Sarah 님, Eastham-Cape Cod,Mass

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nice Hotel
Everyone there was very nice and helpful. The hotel restaurant was a good deal. Beach was nice. Pool nice. Lots of Canadian guests that return every year. The beds however were HORRIBLE. Very, Very, Very hard. New and clean, but painfully hard. It really made ours weeks stay tiring from no sleep.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agradable
En general fue algo relajado, peri las albercas estaban descuidadas y muy suicidas, el servicio no tenia el suficiente cuidado de que la gente respete el no entrar con arena, en el restaurante estan todos despistados nos trajjeeon las cosas al revés

10/10 - 훌륭해요

LUPITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Carmen L 님, Guadalajara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena ubicación
Muy amable el personal y muy bien ubicado

8/10 - 좋아요

ALMA D 님, Irapuato

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
La primera persona que nos atendió en recepción no me quería hacer válida mi reservación, hasta que llegó otra persona y me asignó las habitaciones

10/10 - 훌륭해요

Jaime Vladimir 님, Guadalajara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calidad en el servicio que ofrecen
Muy bien, me gusto la estancia en este hotel...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No me gusto la habitación muy pequeña, cuando rese
Agradable caro para la habitación no sirve el inetnet y la tv por cable fatal