숙박 시설 내 편의 시설/서비스

홀리데이 인 익스프레스 & 스위트 로어노크 래피즈 사우스이스트, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 611개" "
평점 8 - 좋아요. 1002개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 68개" "
평점 4 - 별로예요. 1002개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 46개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an excellent stay! Room was spacious, breakfast was great, and the surrounding area had everything we needed. I’ll definitely be back.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Laura 님, Beachwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was very good and the person attending to the breakfast was exceptional!
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Maria

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was extremely disappointed in our stay. The bathroom was filthy and I had to lay a towel down in order to shower because I was afraid to catch something. They charged $250 for a Saturday night stay and it wasn’t worth it!!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
We're deeply sorry to hear about your disappointing experience during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of meeting your expectations in this regard.We sincerely apologize for the condition of the bathroom and any discomfort or inconvenience it caused you. Your feedback is extremely important to us, and we will address this issue with our housekeeping team immediately to ensure that similar incidents do not occur in the future.Regarding the pricing, we understand your concerns and will review our pricing policies to ensure that they align with the value and experience we aim to provide to our guests.We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to make it right for you.

10/10 - 훌륭해요

Laurie 님, Winter Haven, FL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This HIE seems absolutely new (COMPLETELY REFURBISHED), with a lovely outdoor seating area, impressive condition and exceptionally clean, friendly and helpful reception staff, a beautiful outdoor pool area, and a full complimentary breakfast. This is definitely on our "we will be back" list. Good choice Laurie!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay at our Holiday Inn Express & Suites. It's fantastic to know that you found our hotel to be in impressive condition and exceptionally clean. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.We're also pleased to hear that you enjoyed our lovely outdoor seating area, beautiful outdoor pool area, and full complimentary breakfast. Ensuring that our guests have a relaxing and enjoyable experience during their stay is important to us, and we're glad that we could provide you with amenities and services that enhanced your stay.Your kind words mean a lot to us, and we're grateful for your recognition of our friendly and helpful reception staff. We're thrilled to be on your "we will be back" list and look forward to welcoming you back for another wonderful stay in the future!

4/10 - 별로예요

CryingSparrow

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very nice , staff was very friendly, but I did not like the policy with cleaning the rooms, I was not made aware of,, we had a very long day of activities, came back to the room expecting it to be cleaned, it was not,, I was not informed that the rooms are only cleaned after 3 days of stay,, we had full garbage, dirty towels,, this was very unpleasant and unsatisfactory,, I paid over $800 for 2 rooms,, and i believe the rooms should have been cleaned
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and dissatisfaction you experienced regarding our room cleaning policy. We understand how important it is to have a clean and comfortable room during your stay, and we regret that we did not meet your expectations in this regard.We apologize for any lack of communication regarding our cleaning policy. We will review our procedures to ensure that all guests are properly informed upon check-in.Your feedback is invaluable to us, and we will use it to improve our services and ensure that similar issues do not occur in the future. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice stay for 1 night but the bed was very, very soft. Thank God for the low, uncomfortable couch which was still better than the soft bed.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your feedback with us! We're glad to hear that you had a nice stay overall, but we apologize for any discomfort caused by the softness of the bed. We understand that everyone has different preferences when it comes to mattress firmness, and we regret that our bed did not meet your expectations.We're also sorry to hear that the couch did not provide the comfort you were seeking. Your feedback regarding the comfort of our furnishings is important to us, and we will review this internally to see how we can improve in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to make your next visit more comfortable, please don't hesitate to let us know what you require when you arrive to check in.

8/10 - 좋아요

Steph

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Beds were very soft. The tv was only like 3 channels, but the staff was very friendly and helpful. The plumbing was about falling off the wall and some stains on the sofa but other than that great!
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your feedback with us! We're delighted to hear that you had a great stay overall. We're glad that you found the beds very soft and that our staff provided you with friendly and helpful service. Ensuring that our guests feel welcome and well taken care of is our top priority, and we're thrilled that our team made a positive impression on you.We apologize for any inconvenience caused by the limited TV channels and the issues with the plumbing and sofa. Your feedback is important to us, and we will address these concerns internally to ensure that they are promptly addressed.We appreciate your understanding and hope to have the pleasure of welcoming you back for a more pleasant experience in the future.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice place
2024년 4월에 1박 숙박함

8/10 - 좋아요

Al

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
New &clean
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 편의 시설/서비스
Clean, safe, everything I expected.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your experience with us! We're thrilled to hear that your stay at our Holiday Inn Express & Suites met all your expectations. Providing a clean and safe environment for our guests is our top priority, and we're delighted that we could meet your expectations in these areas.Your positive feedback means a lot to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Cliff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, modern, shower stall with shower doors great breakfast easy off and on 95
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be clean and modern, and that you enjoyed our breakfast offerings.We understand the importance of convenience for travelers, and we're pleased to hear that our location near Interstate 95 made it easy for you to access our hotel.Your satisfaction is our top priority, and we're thrilled that you had a positive experience during your stay.We look forward to welcoming you back for another great stay in the future.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice friendly and efficient staff. Room was very clean. Beds very comfortable.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay and that our staff provided you with friendly and efficient service. Ensuring that our guests feel welcome and well taken care of is our top priority, and we're delighted that our team made a positive impression on you.We're also pleased to hear that you found your room very clean and the beds very comfortable. Providing a clean and comfortable environment for our guests is important to us, and we're glad that we could meet your expectations in this regard.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Leidy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic overall experience at our hotel and that our staff provided you with good customer service.Delivering exceptional service is our top priority, and we're delighted that our team members were able to make your stay memorable. Your compliments mean a lot to us, and we truly appreciate your recognition of our efforts.Thank you for choosing to stay with us and for awarding us with a 5-star rating. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.

6/10 - 괜찮아요

John

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Breakfast was better than expected.
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be very clean and that you enjoyed our breakfast offerings.Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad that our efforts were evident during your stay. Additionally, we're pleased to hear that our breakfast exceeded your expectations.Your satisfaction is important to us, and we appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

10/10 - 훌륭해요

IEVA

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All in all a nice stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a nice stay at Holiday Inn Express & Suites.Your satisfaction is our top priority, and we're pleased to know that you enjoyed your time with us.If there are any specific aspects of your stay that you particularly enjoyed or any areas where we could improve, please feel free to let us know your thoughts when you next arrive to check in. Your feedback helps us ensure that we continue to provide the best possible experience for our guests.We appreciate your choosing to stay with us and hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a nice experience during your stay at Holiday Inn Express & Suites.Ensuring that our guests have a pleasant stay is our top priority, and we're pleased that we could meet your expectations.We appreciate your choosing to stay with us and look forward to welcoming you back for another enjoyable experience in the future.

10/10 - 훌륭해요

Jorshawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right off the highway, pleasant staff, close to dining options as well as stores/gas stations
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our convenient location right off the highway, along with our pleasant staff, contributed to a satisfying experience for you.Ensuring easy access to area necessities is important to us, and we're pleased that our location met your needs in this regard.Your kind words about our staff will be shared with them, as they strive to provide exceptional service to all our guests.We appreciate your recommendation and hope to have the pleasure of welcoming you back during your future travels.

8/10 - 좋아요

Paulina

2024년 4월에 1박 숙박함

8/10 - 좋아요

Jessica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was on the side of the interstate, and you could hear the traffic. Shower could have been a little cleaner. And at breakfast, the attendant was a little rude. But overall, bed was comfy and room was clean. I would stay here again. In close distance to restaurants/shopping.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your detailed comments and are glad to hear that you found the bed comfy and the room clean overall.We apologize for any inconvenience caused by the noise from the interstate and the condition of the shower. Please rest assured that we will address these issues with our team to ensure improvements are made.Additionally, we are disappointed to hear that you encountered rudeness from our breakfast attendant. Providing friendly and attentive service is a priority for us, and we will address this matter with our staff to ensure it does not happen again.We are pleased to know that you found our location convenient for accessing restaurants and shopping and that you would consider staying with us again.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Laureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to I95
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean, comfortable bed, and very pleasant and accommodating staff, especially the breakfast lady who put a smile on all our early morning faces!
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that you enjoyed a quiet, clean, and comfortable stay with us, and that our staff, particularly our breakfast attendant, made your visit memorable.Ensuring a pleasant and accommodating experience for our guests is our top priority, and it's heartening to know that our team succeeded in brightening your morning with their hospitality and smiles.Your kind words will be shared with our staff, especially with the breakfast attendant who left such a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Carl

가족 여행
좋아요: 편의 시설/서비스
a wonderful stay, The room was clean and tidy the staff was friendly and cheerful .The breakfast was very good a lot of variety.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for your positive review! We're thrilled to hear that you had a wonderful stay at our hotel.Ensuring a well-appointed and properly prepared room, along with a professional staff, are priorities for us, and we're delighted that we met your expectations in these areas. Your comfort and satisfaction are important to us, and we're pleased to know that you found our accommodations and service to your liking.We're also glad to hear that you enjoyed our breakfast offerings. Providing a variety of options for our guests is important to us, and we're pleased that you found the selection to be to your liking.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

Yury 님, Huntingdon Valley

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christine Morehouse

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. The room was very clean and pleasant. The bed and pillows were very comfortable. We felt very safe walking ourdog at night.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for sharing your experience with us! We are delighted to hear that you had a pleasant and comfortable stay at Holiday Inn Express & Suites in Roanoke Rapids, NC.It's wonderful to know that you found our staff to be hospitable and that you felt welcomed during your visit. We strive to provide exceptional service to all our guests, and we're glad to hear that our efforts made a positive impression on you.We're also pleased to hear that you found your room to be clean, pleasant, and equipped with comfortable bedding. Ensuring a clean and comfortable environment for our guests is one of our top priorities, and we're glad that we met your expectations in this regard.We understand the importance of safety, especially when traveling with a pet, and we're glad to hear that you felt safe walking your dog at night around our property.Thank you for choosing to stay with us, and we look forward to welcoming you back to Holiday Inn Express & Suites in Roanoke Rapids, NC, on your future visits to the area.

8/10 - 좋아요

Haley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint I really have is about how hard the bed was. Everything else was great, nice and quiet, super clean, staff was very friendly.
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for taking the time to provide your feedback on your recent stay with us. We're delighted to hear that you had an overall positive experience and that you found our hotel to be quiet, clean, and our staff to be friendly.However, we apologize that the firmness of the bed did not meet your expectations. We understand that everyone has different preferences when it comes to mattress firmness, and we regret any discomfort this may have caused during your stay.Please know that your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences. If you ever encounter any issues during your stay, please don't hesitate to reach out to our front desk team, as we're always here to assist and ensure that you have a comfortable stay.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.

8/10 - 좋아요

carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lucinda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Picked this as a last minute stop and I am so glad we did! The hotel was very nice and clean. Looked recently updated and the shower was a dream! The breakfast was amazing. But all of this wouldn’t have been worth it without the friendliest staff ever!! Smiles at check in last night and check out this morning. And the woman who manages the breakfast area was a gem! She greeted everyone and made sure your needs were met all while keeping everything moving! We would definitely stay again!
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for sharing your recent experience at the Holiday Inn Express & Suites in Roanoke Rapids, NC. We truly appreciate your feedback and are delighted to hear that you had a positive stay overall.While we regret the inconveniences you encountered with the cleanliness of the room and the missing soap, we're glad to know that these issues did not overshadow the rest of your experience. Please accept our apologies for any inconvenience caused, and rest assured, we'll address these matters with our housekeeping team to ensure they are rectified promptly.On a brighter note, we're thrilled to hear that you enjoyed our recently updated accommodations and the amazing breakfast. It's also heartwarming to learn that our staff, particularly those at breakfast, made such a positive impression on you. We take great pride in delivering exceptional service, and your kind words serve as motivation for us to continue going above and beyond for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Roanoke Rapids.

10/10 - 훌륭해요

SAMY

2024년 3월에 1박 숙박함

8/10 - 좋아요

Jeanne

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tom

2024년 3월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher 님, Abingdon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for sharing your experience with us. We're thrilled to hear that you had a very nice stay at the Holiday Inn Express & Suites in Roanoke Rapids, NC and that we met all of your expectations.Providing exceptional service and accommodations is our top priority, and we're delighted that we succeeded in doing so during your visit. Your recommendation means the world to us, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay in the future.

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality stay
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent stay at our Holiday Inn Express & Suites.Providing exceptional service and accommodations to our guests is our top priority, and we're delighted that we met your expectations. Your 5-star rating means a lot to us, and we appreciate your kind words.We look forward to welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

Micheline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bon petit dejeuner. Chambre tres propre et moderne.
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 26일
Nous vous remercions d'avoir choisi de séjourner chez nous et de partager votre expérience positive! Nous sommes ravis d'apprendre que vous avez apprécié notre délicieux petit-déjeuner ainsi que la propreté et la modernité de notre chambre.La satisfaction de nos clients est notre priorité absolue, et nous sommes ravis que nous ayons pu répondre à vos attentes pendant votre séjour. Vos aimables mots nous encouragent énormément et nous aident à continuer à offrir un service exceptionnel à nos clients.Si vos voyages vous ramènent dans notre région à l'avenir, nous serions honorés de vous accueillir à nouveau pour un autre séjour agréable.Merci encore pour votre retour positif, et nous espérons avoir le plaisir de vous servir à nouveau bientôt.

10/10 - 훌륭해요

Christina

연인과의 여행
Been here many times traveling. Never disappointed. Great place.
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 26일
Thank you for being a loyal guest of Holiday Inn Express & Suites in Roanoke Rapids, NC, and for taking the time to share your positive experience with us. We are thrilled to hear that you have consistently enjoyed your stays with us and that we have consistently met your expectations.Providing excellent service and ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're delighted that we have been able to achieve this during your visits. Your continued patronage and your five-star rating mean a great deal to us, and we truly appreciate your kind words.Should your travels bring you back to Roanoke Rapids in the future, we would be honored to welcome you back for another fantastic stay.Thank you once again for your feedback, and we look forward to serving you again soon.

10/10 - 훌륭해요

Amy 님, Palmyra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality was excellent! Everyone was extremely kinda and friendly. The food area for breakfast was fantastic with a great variety of food options. The room was very clean and had 3 double beds with a couch sitting area which provided plenty of room for our family of 6. I cannot say enough good things and definitely would stay here again!
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 26일
Thank you for choosing to stay with us at our Holiday Inn Express & Suites in Roanoke Rapids, NC and for sharing your wonderful experience! We are thrilled to hear that you had an excellent stay and that our hospitality, along with the amenities provided, exceeded your expectations.It's fantastic to know that you found our staff to be genuinely hospitable and that you enjoyed our breakfast offerings. We strive to provide a wide variety of options to cater to all of our guests' preferences, and we're delighted that you found the food area fantastic.We're also pleased that your room accommodations were comfortable and spacious enough to accommodate your family of six. Our Triple Queen Suites are very popular with larger families. Ensuring a clean and inviting environment for all our guests is a top priority, and we're glad that we met your expectations in this regard.Your kind words mean a lot to us, and we truly appreciate your recommendation. Should your travels bring you back to the area in the future, we would be honored to welcome you back for another memorable stay.Thank you once again for your feedback, and we look forward to serving you again soon.

10/10 - 훌륭해요

Anders

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean hotel. Really enjoyed the free breakfast and walking distance to Ruby Tuesday for dinner. Convenient parking and easily accessible from interstate.
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 26일
Thank you for choosing to stay at our hotel and for sharing your positive feedback with us. We are delighted to hear that you enjoyed your experience and found our hotel to be well-appointed and clean.We're pleased that you enjoyed our complimentary breakfast offerings and found them to your liking. Providing a satisfying start to the day for our guests is important to us, and we're glad we could meet your expectations in this regard.It's great to know that you found our location convenient, with nearby dining options such as Ruby Tuesday for dinner. We understand the importance of convenient parking and easy accessibility, especially for travelers, and we're glad that you found our facilities to meet your needs in this regard.Should your travels bring you back to the area in the future, we would be honored to welcome you back for another enjoyable stay.Thank you once again for your feedback, and we look forward to serving you again soon.

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. Breakfast was great and we loved the updates to the rooms
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 18일
Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had a wonderful experience at our hotel.Providing exceptional service and accommodations to our guests is our top priority, and we're delighted that our staff exceeded your expectations with their fantastic service. We're also pleased to hear that you enjoyed our breakfast offerings and appreciated the recent updates that we've made to our rooms.Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering outstanding experiences to our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another 5-star stay in the future.

10/10 - 훌륭해요

Genevieve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT STAY!
Bed was so comfortable!! Staff was very friendly and helpful. Everything was very clean.
2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 18일
Thank you for taking the time to share your experience at the Holiday Inn Express & Suites in Roanoke Rapids, NC. We are delighted to hear that you had a fantastic stay with us.Providing comfortable accommodations and exceptional service to our guests is our top priority, and we're thrilled that you found our beds comfortable, our staff responsive and nice, and everything exceptionally clean. Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering outstanding experiences to our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

4/10 - 별로예요

Jennifer

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The visit was disappointing and as professional asin other facilities
2024년 2월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 18일
Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any disappointment you experienced during your visit.Ensuring the genuine care and hospitality of our staff is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is important to us, and we will address your concerns with our team to ensure that improvements are made.We value your patronage and hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.

8/10 - 좋아요

Harold

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Pam

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and everyone very nice!
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 4일
Thank you for taking the time to share your positive experience at our Holiday Inn Express & Suites in Roanoke Rapids, NC. We are thrilled to hear that you found the hotel clean, and everyone was friendly, providing you with an excellent experience.Your feedback is greatly appreciated, and we are delighted that our team's efforts contributed to your satisfaction.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
East check in
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 4일
Thank you for taking the time to share your positive experience at our Holiday Inn Express & Suites. We are delighted to hear that you enjoyed a hassle-free check-in and had an overall positive stay.Receiving a 4-star rating is truly appreciated, and we're grateful for your feedback. If there are any specific aspects of your stay that stood out or areas where we can further improve, please feel free to let us know your thoughts when you're next here.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.