숙박 시설 입구

컨트리 인 & 스위트 로체스터 사우스 메이요 클리닉 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 469개" "
평점 8 - 좋아요. 1002개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 123개" "
평점 4 - 별로예요. 1002개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 31개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 편의 시설/서비스
I’m not sure If every room is a suite but we got one n it was very comfortable n nice !!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Brandi,Thank you for being our guest and sharing your lovely five-star review. We are delighted you were impressed with our comfortable suite and look forward to welcoming you back to Country Inn & Suites Rochester South Mayo Clinic for another great visit.

6/10 - 괜찮아요

Sara

2024년 4월에 3박 숙박함

8/10 - 좋아요

Brook

2024년 4월에 2박 숙박함

8/10 - 좋아요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean and bed was comfortable.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Connie,Thank you for choosing Country Inn & Suites Rochester South Mayo Clinic and letting us know you enjoyed our clean, comfortable rooms. We trust you had a relaxing stay and look forward to welcoming you back soon.

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet room, good amenities. Breakfast was good.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Richard,It was our pleasure to provide you with quiet, comfortable accommodations. We're glad our tasty breakfast was to your liking, and we hope to see you again soon.

10/10 - 훌륭해요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Darryl,We're glad to hear everything was good during your stay at Country Inn & Suites Rochester South Mayo Clinic. It would be wonderful to welcome you back for another five-star experience.

10/10 - 훌륭해요

Ann 님, St. Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really well kept and clean rooms. Nice breakfast and seating area. Awesome pool and hot tub with spacious seating area and beautiful wood ceiling. It is where I stay in Rochester for medical appointments.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Ann,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Country Inn & Suites Rochester South Mayo Clinic once again! Thank you so much for your perfect rating and kind words about our immaculate accommodations and fantastic amenities. Take care, and know we look forward to your next stay.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jo

2024년 4월에 1박 숙박함

4/10 - 별로예요

Angela

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We were enjoying the pool area when we were told by front desk we were being way too loud-they’d had several complaints of the noise we looked out in the parking lot & there was 6 other vehicles out there Can’t imagine the noise level if the hotel was full , along with the pool area. It was 9:30pm Won’t be going back to stay. Rude workers
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Angela,We apologize that certain aspects of your visit were not seamless. Your feedback is valuable and we will use it to improve the guest experience. We would be honored to welcome you back and hope you consider returning soon.

10/10 - 훌륭해요

Patricia J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great for check in, accommodating to get first floor room since husband uses cane. Hot tub and swim area were clean and usable. Looking forward to breakfast in morning. Beds are comfortable.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Patricia, Thank you for your recent stay with us at Country Inn & Suites Rochester South Mayo Clinic. Our professional and friendly staff strives to provide safe, clean, and comfortable accommodations for our guests. We appreciate your feedback, and we hope to host you again soon.

2/10 - 너무 별로예요

Mari

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty room, pee on the toilet seat. I got bit by bed bugs and I had rashes all over. we had to go to emergency it was terrible. I complained the front desk, they said they will notify the general manager, which they did not. We left the hotel and stayed another one. After multiple attempts we finally got our refund back. Anyway, after long story short I WOULDN'T RECOMMEND ANYONE TO THIS PLACE. After reading this hope you can make your own decision.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Mari,Thank you so much for the feedback. What you've described is nowhere near the experience we want our guests to have. The cleanliness of our accommodations is incredibly important to us. While we treat our property regularly, we will be sure to have our pest control team look into all of your comments further and make changes where necessary. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline so that we can better assist you. We wish you all the best and we hope to see you again soon.

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk workers are awesome
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Eduardo, Thank you so much for the perfect rating! Exceeding expectations is what we do best, and we are thrilled that our hospitality was a standout of your visit. Thank you for sharing your kind words and for choosing Country Inn & Suites Rochester South Mayo Clinic!

2/10 - 너무 별로예요

Wendy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was huge big and spider in our room mattress and showers horrible. They wouldn’t even give a discount the night we found the bugs just put us in another room for what we paid was not worth it!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Wendy,Thank you for your comments. While pests are not a typical encounter for our guests, we have asked our pest service to come out and give our property a thorough investigation. Please know that we have little control over reservations booked through third-party sites such as Expedia, and any changes must be made through the site you booked with. We apologize for any inconvenience in this regard, and we hope for another chance to impress you in the future.

8/10 - 좋아요

Deeann

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was quiet. Not people slaming doors at all hours of the night. They were very accomodating. I didnt like how hard the beds were. Wasnt able to sleep very well on the hard beds
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Deeann,Thank you for sharing your experience at Country Inn & Suites Rochester South Mayo Clinic! We're delighted you appreciated our peaceful atmosphere and accommodating service. We understand your concern about the beds' firmness and apologize for any discomfort caused. Your insights are vital to us, and we hope to have the pleasure of welcoming you back and providing an even more comfortable experience.

10/10 - 훌륭해요

Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Kay,It was a pleasure to welcome you to Country Inn & Suites Rochester South Mayo Clinic, and we are delighted you enjoyed your stay and our delicious breakfast. We look forward to welcoming you back for another wonderful, five-star experience.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Bonnie 님, St. Cloud

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved having a living area and bedroom.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Bonnie,Thank you so much for the high rating. We're so thrilled to know that you enjoyed everything about your time with us, including our wonderful accommodations. Please come back and join us again soon.

10/10 - 훌륭해요

Lynette

출장 여행
Enjoyed the workout room and Lisa, the breakfast host was great!!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Lynette,On behalf of our Country Inn & Suites Rochester South Mayo Clinic team, thank you for spotlighting our attentive service and workout room. We're grateful for your perfect rating and hope to welcome you back soon for another fantastic time.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Michael,Thanks so much for your review of Country Inn & Suites Rochester South Mayo Clinic! We're delighted you enjoyed your stay, and it would be great to welcome you back anytime. We wish you safe and pleasant travels on the road ahead.

10/10 - 훌륭해요

NANCY

No comment
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Nancy,Thank you for your five-star review of Country Inn & Suites Rochester South Mayo Clinic. We hope you found comfort and satisfaction during your stay, and we are always here for you when you need us.

8/10 - 좋아요

Robin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay at this property a couple of times a year, it’s in a good location near the businesses that I visit as a sales rep and includes a free breakfast which is a bonus. I feel like this hotel is a good value. I enjoyed being able to hop on the treadmill last night to get some exercise in after a long day in meetings.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Robin,We're glad you enjoyed our great value and got the most out of delicious breakfast selections, central location, and all the comfort and amenities we provide our guests. Your feedback is valued, and we look forward to welcoming you back for an even better time.

10/10 - 훌륭해요

Tammy 님, Mora

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean & nice property .
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Tammy, It is wonderful to know that you had an enjoyable experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Thank you for your review and perfect rating, and we hope you return soon.

6/10 - 괜찮아요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great. The room was fine. Unfortunately, there were girls hockey and gymnastics teams staying at the hotel, so they were everywhere. No extra pillows left. Hairdryer in room didn't work. Took a while for them to find another one.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Alicia,Thank you for your review. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. That said, we regret the inconvenience you encountered during your time with us. We’ll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

8/10 - 좋아요

Michael

출장 여행
Quite & clean
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Michael,Our team always strives to provide clean, quiet accommodations, so we're happy to know that they hit the mark once again. Please come back and visit us again soon.

10/10 - 훌륭해요

Gery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleased with this hotel
We stay at this hotel because of weather. The desk clerk was very helpful and friendly. Room was clean as was the whole hotel. The spa/hot tub was very comfortable and relaxing. Breakfast was offer lots of choices, was clean, and comfortable. I would stay at this hotel on future trips to Rochester.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Gery,The pleasure was all ours to welcome you to Country Inn & Suites Rochester South Mayo Clinic! We are so happy our accommodations made for a relaxing stay, and it's also great we could provide you with a hearty start to the day. We can't wait to welcome you back!

10/10 - 훌륭해요

Brenda

The location was not easy to get to. I reviewed the pictures on the web and was excited that they served oatmeal. Unfortunate, those were old pictures, and they don't serve hot oatmeal. Breakfast had very limited choices.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Brenda,Based on your rating, it appears you had a good time overall. Thank you for reaching out and sharing your feedback regarding our location and breakfast selections. Your input aids our constant growth and improvement, and we hope to welcome you back for an even better time.

8/10 - 좋아요

Marilyn

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Brenda

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Either condition of pool was terrible mold and leaking from ceiling.toilets didn't flush in any of the rooms unless you did it from inside the toilet tank.at breakfast other visitors had same problem. Never stsy there again
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Lisa,We appreciate you bringing your concerns to our attention. Please accept our wholehearted apology for accommodations and amenities that weren't in proper condition. Our team will address the issues you mentioned. Thank you for your input, and we wish you safe and pleasant travels.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Taye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it has convenient parking, and it is in fair distance from shopping areas
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Taye,It is wonderful to know that you had an excellent experience with us. Location is one of the most important aspects of a trip, so we’re glad you could enjoy all the convenience ours affords our guests! Thank you for your review, and we hope you will give us another opportunity in the future to welcome you back to our hotel!

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

Priscilla

별로예요: 청결 상태
Room
Were bugs all over the place. I picked up 9 of them. When I got back from Doctor appointments they were still running around. There was also some ants in the bathroom.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
Dear Priscilla,Thank you for your feedback. This issue will be swiftly addressed to maintain the highest standards of cleanliness and comfort. Our pest control specialist will be notified of your comments. We hope to have another opportunity to provide a stay that meets your expectations.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

SHERRY

The lobby area floor was very dirty and needed to be washed. And our room had no Kleenex and 1/2 roll of Toilet paper as we entered our room.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Sherry,Thank you for choosing us and for sharing your feedback. We'll address the issues you mentioned to ensure a more comfortable stay for our future guests. If there is any chance to welcome you back in the future and enhance your perceptions, we'd be grateful for it.

6/10 - 괜찮아요

Nicholas

가족 여행
별로예요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jeannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tanya

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Varsha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mayo visit
The stay at the Country Inn & Suites by Radisson in Rochester South MN was very comfortable. The place is clean and staff is very cordial and helpful. The hotel is on the route for the shuttle to Mayo Clinic, and that was very helpful.
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Varsha,Thank you for your glowing review of your visit to Country Inn & Suites Rochester South Mayo Clinic. It is awesome to hear that you were able to use our convenient shuttle service and liked our friendly guest service. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

John

2023년 9월에 1박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 24일
Dear Larry,Thank you for the excellent rating of your recent stay at Country Inn & Suites Rochester South Mayo Clinic. We're glad you found our accommodations to exceed your expectations. It would be our pleasure to host you again in Rochester.

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet with large rooms.
답변 제공: General Manager 님, 2023년 9월 19일
Dear Cynthia,It was a pleasure to welcome you to Country Inn & Suites Rochester South Mayo Clinic. Thank you for sharing your kind comment about our peaceful, spacious accommodation. We look forward to welcoming you back any time you’re heading back in our direction.

4/10 - 별로예요

Jervis

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poor quality. Damages
Lots of small things needing repair. Curtains ripped. Window screen ripped. Was this a sign of a break in? No soap in the rolm. A few signs of equipment or pictures removed from walls but holes still there. Hard to believe this is a Radisson prop.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Dear Jervis,Thank you for providing us with your feedback. We regret to hear that you encountered some inconveniences during your stay. Your comments are highly valued, and we will take steps to address these issues to enhance the guest experience in the future. We are grateful for your candidness and hope you will give us another opportunity to provide you with a wonderful stay.

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Outdoor Space
Needed shampoo, a blanket, and extra towels, which were cheerfully provided. Front desk personnel were very friendly and helpful. Liked the breakfast waffles and eggs. Breakfast items were refilled regularly. Extended family met out front where there were nice tables and chairs and even a gas fireplace.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Heidi,Thank you for choosing Country Inn & Suites Rochester South Mayo Clinic for your recent stay, and we're delighted to hear that you had a positive experience. It's wonderful to know that our staff provided you with the amenities you needed and that you found our front desk personnel to be friendly and helpful. We're pleased you enjoyed our breakfast offerings and that our team ensured everything was well-stocked. We hope to welcome you all back for another enjoyable stay in the future!

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

james

좋아요: 청결 상태, 객실의 편안함
The toilet would not flush very well. Breakfast wasn't very good. No cookies ice machine down
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 22일
Dear James,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the bathroom and for any disappointment with breakfast. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

2/10 - 너무 별로예요

Gregory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함