스탠다드룸, 더블침대 2개, 금연 | 책상, 노트북 작업 공간, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

메인스테이 스위트 로체스터 사우스 메이요 클리닉 여행 후기

2.5 out of 5
메인스테이 스위트 로체스터 사우스 메이요 클리닉
55 Woodlake Dr SE, Rochester, MN

이용 후기

5.2
평점 10 - 훌륭해요. 17개 이용 후기 중 3개" "
평점 8 - 좋아요. 17개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 4개" "
평점 4 - 별로예요. 17개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 7개" "

6.0/10

청결 상태

5.8/10

직원 및 서비스

4.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

8/10 - 좋아요

Steven

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Mary 님, Sleepy Eye

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
In the website it says it has Queen beds and they are full, kinda tight to fit 2 adults.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 2일
We are very sorry your stay was not to your satisfaction, I assure you your satisfaction is most important to us . All our beds are queen size . We hope you will come stay with us again next time you are in the area .

6/10 - 괜찮아요

Rodolfo

출장 여행
좋아요: 청결 상태
The person at the front desk was sleeping in the office behind the counter. I had to come in to wake him up to do my check in
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Sorry we fell short with your check in process , Rest assured the issue has been dealt with and and we hope to see you the next time you are in the area

2/10 - 너무 별로예요

Alexandria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was not even able to check in since there was no body at the front desk. After sitting in the lobby for some time, I went out to my car and called the hotel… three times. After that, I called corporate to see if they could get a hold of them. As I was standing in the lobby listening to the hotel phone ring for 10 minutes, I got upset and answered the phone myself. After wasting TWO HOURS, I ended up having to book a second hotel across town since I was unable to even check in to Main Stay. I am not one to write negative reviews, but this hotel is a joke. DO NOT WASTE YOUR MONEY!!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 16일
I apologize for the poor service that you received at the motel during the check in process , the employee is under review . We hope you come stay with us the next time you are in need of a place to stay when your in the area .

6/10 - 괜찮아요

Chantel

2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Thank you for the review , I will share it with the staff again thank you and hope to see you again soon

8/10 - 좋아요

Merrilee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Thank you for taking the time for the review , We appreciate your response and will share it with our staff

2/10 - 너무 별로예요

Shae

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was rude disrespectful We left early because he profiled me rude and everything Never go there
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

folashade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Thank you for your response , We value your opinion and appreciate you taking the time for the review

6/10 - 괜찮아요

Deann

Room was clean no carpet we like.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Thank you for your review and we hope you will stay with us again soon .

4/10 - 별로예요

david

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 20일
We are sorry your experience was less than desirable , we hope that you will give us another chance next time you are in the area .

2/10 - 너무 별로예요

Cecilio

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 20일
We regret that your experience was less than desirable , we hope you will give us another chance next time you are in the area .

2/10 - 너무 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frustrated
I booked and paid in full thru Hotels.com but when I got to the hotel they said they did not have a reservation for my two room under my name I showed the confirmation from hotels.com and my receipt for payment. They had rooms available but made me pay (again) and for a higher price.for my two rooms. Then we went to our rooms and they smelled musty and we saw SEVERAL bugs. We decided not to stay at the hotel and went downstairs to checkout. The hotel did give me a refund but told me we would see these bugs everywhere in Rochester hotels. We went a cross the parking lot to Country Inn (much better and no bugs). Now I will have to battle get my refund from Hotels.com. I would give this experience put a big thumbs down.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 20일
We are sorry that your stay was less than desirable , we hope that you give us another chance the next time you are in the area .