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“The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.”

“Clean room, comfortable bed. Will stay again.”

“The room was spotless and comfortable. ”

“Very clean, hot tub and pool was great. ”

“Very disappointed with facility. Expected same quality of service and condition as other properties for the same price”

“Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. ”

“Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub”

“Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult ”

“It is always a pleasure to stay at this Residence Inn. From the greeting you get upon arrival to your checkout. The people are so kind and helpful. The room is always clean. A great place to stay.”

“Room was very large and comfortable and clean. We enjoyed the breakfast with lots of options. Some concerns about other guests we saw but no issues arose as we were up early and back on the road before most others were up. Although the pool was overrun at night with guests seeming there just for that.”