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베이몬트 바이 윈덤 프리포트 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 프리포트
1060 Riverside Dr, Freeport, IL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 540개 이용 후기 중 196개" "
평점 8 - 좋아요. 540개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 540개 이용 후기 중 73개" "
평점 4 - 별로예요. 540개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 540개 이용 후기 중 21개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Tammy 님, Seguin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property not well maintained. Toilet would not flush then when staff “repaired” water ran all night.
2024년 5월에 1박 숙박함
답변 제공: FD 님, 2024년 5월 6일
Thank you for your review. We will have maintenance look into the issue.

8/10 - 좋아요

Scott

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Okey-dokey
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 5월 6일
Thank you for your review

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 편의 시설/서비스
Stayed for two nights and there was a continuous smell of weed being smoked on the second floor. Also could hear arguing and loud music even though they said that a quiet time after 10. I was gonna call down to the front desk to notify him of the loud music, but decided against it because it was just a very young girl there and didn’t want to put her in a position
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 26일
We are sorry for your issues. We are here 24hours a day for this very reason, all of our staff is trained in how to handle that type of situation.

6/10 - 괜찮아요

Kenneth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 1일
Thank you for your review

8/10 - 좋아요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스
.
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 1일
Thank you for your review

8/10 - 좋아요

Walter

2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 26일
Thank You for your review

10/10 - 훌륭해요

Lewis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was excellent staff was awesome
2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Thank you for your review! We are glad you enjoyed your stay!

6/10 - 괜찮아요

Francis 님, Vernon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Was actually very surprised that a room with such excellent ratings was less than I hoped for. Staff was excellent and the breakfast was good, but there is no spectacular view (fields, road cut, neighborhooding building), the room is no longer "newly remodeled" with slight wear, and the room was not as clean as I had hoped. Maybe my disappointment is causing one star less, and we did not go into Freeport which may be beautiful, but I rate it as an average hotel stay.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Thank you for your review! We will talk with housekeeping about not being up to standards.

8/10 - 좋아요

Heather

2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 1일
Thank you for your review

10/10 - 훌륭해요

russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 12일
Thank you for your review

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My new hunting trip place to stay
Our stay was extremely nice, the room was very clean and comfortable, also great service and this hotel caters to hunters which I love, they will do breakfast and coffee earlier than normal for the hunters on hunting trips which makes me give this hotel staff and service an 8 out of 5 stars lol absolutely amazing hotel!!!!!!
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 28일
Thank you for taking the time to leave us a review! We are very happy you enjoyed your stay! We are looking forward to your next stay!

6/10 - 괜찮아요

Barbara

2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Thank you for your review

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed was very comfortable, bathroom and sink were clean, but furniture was worn and carpet was stained and poorly vacuumed.
2023년 12월에 2박 숙박함
답변 제공: FD 님, 2024년 1월 3일
Thank you for leaving us a review. Housekeeping will be told about your issues.

6/10 - 괜찮아요

Patricia

가족 여행
The age is showing a little at this hotel. Our room was comfortable, but the bathroom was a bit small. We had a room by the “mechanical room” and there was a noisy machine that cycled on and off, disrupting my sleep. The sitting chair had worn arms. The pillows definitely needed to be updated. There’s were no fresh linens for 2 days, so we had to go to the desk to ask for towels on the 2nd day (we stayed 4 nights.) Otherwise it satisfied our need for rest while visiting family.
2023년 11월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 12월 12일
Thank you for your review. We will look into the issues you mentioned.

6/10 - 괜찮아요

Wendy 님, Richland

가족 여행
좋아요: 직원 및 서비스
I expected a little better quality from Baymont so I was a bit disappointed with the condition of the room. The beds were very comfortable but the pillows left much to be desired. There were things that showed much wear and the carpet was in need of replacement. Breakfast was adequate but nothing fancy. It is a better hotel than some in the area for the price.
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 12일
Thank you for your review. We will look into the issues you mentioned.

2/10 - 너무 별로예요

Shane

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 12일
Thank you for your review

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: FD 님, 2023년 10월 28일
Thank you for your review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms needed some basic maintenance. Sink faucet had a bit too much pressure and sprayed over the counter and on whatever you had sitting there. There was rust on the wall on the left side of the shower. The carpet had too many stains. The staff was good & enjoyed the breakfast.
2023년 10월에 3박 숙박함
답변 제공: FD 님, 2023년 10월 22일
Thank you for your review. We will look into the issues you mentioned.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Staff was super friendly. Room could use a little love. Needs a remodel. It was clean and we had everything we needed. Just needs a refresh.
2023년 10월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 16일
Thank you for leaving us a review! Glad you enjoyed your stay!

8/10 - 좋아요

Jaynell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good experience
Overall we had a good experience, staff was great. They only thing I really noticed was in our room there was a wet/ sticky spot on the carpet. It was not small so you cant miss it when stepping between the beds. Also you could shower but not fill up the bath, the thing to switch for shower to bath was stuck in place. The staff was very friendly and inviting and they did their job very well.
2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 10월 9일
Thank you for leaving us a review. We will look into the tub issue.

4/10 - 별로예요

doug

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is old, tired, dirty, and in desperate need of a refurb.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 1일
Thank you for your review

4/10 - 별로예요

Jamie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The box elder bugs all over in our room. The smell of marijuana throughout the halls and stairway. The security is obsolete when people prop open the side entrances. One room had so many children and adults coming and going it wasn’t safe feeling. Trash thrown by our car as we were packing to go. Hair in the bed and tub so we didn’t shower and we used it own bedding. Staff at the front desk was amazing and caring.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 2일
The box elder bugs are terrible this time of year here. We have tried to keep them out of hotel, but they find every little space to get in. We are trying to stop people from propping doors open but don't always catch them. We will have a discussion with housekeeping about the condition of your room.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 10월 2일
Thank you

8/10 - 좋아요

Jayzelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s quiet, convenient and near my workplace.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 24일
Thank you for leaving us a review. We are glad you liked your stay.

10/10 - 훌륭해요

rey

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is old but clean.
2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 9월 20일
Thank you for leaving us a review!

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we were going to a reunion in Orangevill and it was the closest place we could find that was a good clean hotel.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 20일
Thank you for leaving us a review!

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent, clean hotel but needs updating.
Came for a family wedding. The front desk clerk was very nice and funny! The hotel was clean but definitely needs updating. The elevator was out of order. I thought it was expensive ($172) for a one night stay. Cannot comment on the breakfast or pool since we didn’t use either. Would stay again but not at that price.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 20일
Thank you for leaving us a review! We were waiting on a part for elevator to come in, it is now fixed.

10/10 - 훌륭해요

Minnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 9월 20일
Thank you for leaving us a review!

4/10 - 별로예요

JOHN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plumbing issues
Thursday afternoon check in for one night. Upon entering the room perfume from something was strong enough to take your breath away. After running air conditioner for a while room air was OK. Sink drain ran very very slow as if a plumbing problem. Found that toilet did not drain. Thought it might run over. Waited between flushes. Used toilet in the morning; feces piled up in the bowl. Not able to use the shower in the morning. We want a total refund. Manager was not available when checking out. Supposed to telephone on Sunday. 3:15 PM no call thus far. Waitiing for a refund.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 12일
Thank you for leaving us a review. We have addressed the issues you mentioned.

8/10 - 좋아요

Debra

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
A good property, appeared to be at the low side of preventive maintenance and attentive housekeeping. Lightly staffed and a disappointing breakfast
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 4일
Thank you for leaving a review

10/10 - 훌륭해요

rey

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing that i don't like. We sleep soundly. The place is quite old but when it comes to cleaning which is i'm very much particular. For me, the management did their BEST. Good place to stay again and again.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 4일
Thank you for leaving a review. We are happy you enjoyed your stay!

10/10 - 훌륭해요

Ruben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay with the elevator needs to be worked on
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 3일
Thank you for leaving a review

8/10 - 좋아요

Jeffrey

출장 여행
좋아요: 편의 시설/서비스
Room was clean . Place was relatively quiet . Elevators were out of service and faucets in hot tub leaked a steady stream of water .
2023년 8월에 2박 숙박함
답변 제공: FD 님, 2023년 8월 30일
Thank you for leaving us a review. We have addressed the issues you mentioned. We are glad you had an overall good stay

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The hotel was nice. Room was spacious and breakfast was adequate. Would recommend if in the area!
2023년 8월에 2박 숙박함
답변 제공: FD 님, 2023년 8월 30일
Thank you for leaving us a review. We are glad you had an enjoyable stay!

4/10 - 별로예요

Terra

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 9일
Thank you for leaving a review

4/10 - 별로예요

bridget

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs deep cleaning and updates
Our carpet was wet. The bathroom ceiling was completely damaged, walls were chipped. The toilet only flushed if you held the handle down. I could not change rooms when I asked even though they had others available.
2023년 8월에 2박 숙박함
답변 제공: FD 님, 2023년 8월 27일
We are sorry for the experience you had with your stay. We have addressed the issues you stated.

8/10 - 좋아요

Jayzelle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 9월 3일
Thank you for leaving us a review

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Gross!!!
We were moved from one room to another due to roaches. The place was very run-down and the carpets were disgusting. Rooms weren't very clean and definitely would never visit again.
2023년 8월에 2박 숙박함
답변 제공: FD 님, 2023년 8월 22일
We will address the issues you stated.

8/10 - 좋아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 8월 22일
Thank you for your review

6/10 - 괜찮아요

Jim

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: FD 님, 2023년 8월 10일
Thank you for your review!

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: FD 님, 2023년 8월 5일
Thank you for leaving a review!

6/10 - 괜찮아요

Dawn

I like the privacy, and it was very well kept
2023년 7월에 2박 숙박함
답변 제공: FD 님, 2023년 8월 5일
Thank you for leaving a review! We are glad you enjoyed your stay!

8/10 - 좋아요

Marcia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice facility Carpets need to be thoroughly cleaned
2023년 7월에 5박 숙박함
답변 제공: FD 님, 2023년 7월 31일
Thank you for leaving a review.

10/10 - 훌륭해요

JOSE

2023년 7월에 1박 숙박함
답변 제공: FD 님, 2023년 8월 10일
Thank you for your review!

8/10 - 좋아요

Austin

2023년 7월에 1박 숙박함
답변 제공: FD 님, 2023년 7월 31일
Thank you for leaving a review.

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very qiuet. The staff was excellant. The carpet in my room needed to be cleaned .
2023년 7월에 1박 숙박함
답변 제공: FD 님, 2023년 7월 15일
Thank you for leaving us a review. We will let the staff know.

10/10 - 훌륭해요

Fennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay very much.
2023년 7월에 1박 숙박함
답변 제공: FD 님, 2023년 7월 8일
Thank you for taking the time to leave us a review! We are very happy you enjoyed your stay! We are looking forward to your next stay!

10/10 - 훌륭해요

Eric

2023년 6월에 1박 숙박함
답변 제공: FD 님, 2023년 6월 29일
Thank you for taking the time to leave us a review!

8/10 - 좋아요

Kimberly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is always so friendly here. The breakfast was good, too. The only issues we had were with parking. You want to get a spot early, or the semis will have them all taken. Overall, a great place to stay!
2023년 6월에 4박 숙박함
답변 제공: FD 님, 2023년 6월 29일
Thank you for taking the time to leave us a review! Sorry for the parking shortage, we have had a lot of contractors stay with us.

10/10 - 훌륭해요

pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good. Too many I believe contractors or such with pickup trucks. So pretty loud in the am, and then these people would party out in parking lot drinking.
2023년 6월에 4박 숙박함
답변 제공: FD 님, 2023년 6월 11일
Thank you for your review. We are sorry about the noise the other guests were making.