4/10
There is a 24 hour desk reception even though the reservation says there is no one present after hours. We checked in at 11pm. But no one picks up the phone because the phone is at a different location. There is an elevator to take luggage up to the 5 floor where the hotel is located. The front desk was very nice and accommodating and even provided us with 2 bottles of water. The AC did not work as it is controlled centrally . But it was okay as we left the balcony door open to let in cool air. The only problem was the shared bathroom. There were many people checked into other rooms so it always seemed occupied and it was not clean. I didn’t feel like using the shower as the bathroom was not clean.