Rosario Vacations from ₩522,478

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!

Location is good. Room is very spacious. Cleanliness needs a lot of improvement -- we had the floor cleaned when we arrived because if felt sticky. After being mopped, floor became sticky again when it dried up. Chairs have stains. The desk has sticky stains too. Refrigerator is not clean. The bathroom has only one drain, which is in the shower. The shower is not fully enclosed and there's also no shower curtain -- so the bathroom / toilet area stays wet unless it is mopped or water is pushed to the shower area. We stayed for 3 nights. We noticed that dirty plates from room service are not collected promptly (like dishes have been in the hallway for more than 24 hours). Housekeeping staff are nice, but some staff in the reception are unfriendly. There were loud young guests during our stay who loitered in the hallways and fire exit. Staff dealt with them only after complaining a few times.

I had an amazing time. The level of customer service was outstanding. From security, doorman, front desk, service team, cleaning and laundry....etc. I could not have been more pleased.

The property is located right next to the airport. There are plenty of great shops and restaurants right outside. We chose to eat in the hotel restaurant one night and the food was excellent. The staff of course were amazing!!! The person that did our check-in was Angelika. She was super professional, friendly, and helped us with lots of good information to help us with our stay. When flying into Manila, or just visiting, we found this hotel to be perfect. The rooms are quiet, clean, and comfortable. You will not find a better location for a stay in Manila. We highly recommend the Savoy.