They had excellent communication, it was easy to get to the cabin and door key pad worked great. It was very clean, the floors are industrial carpeted, so I recommend bringing slippers or house shoes so you arenโt wearing your shoes inside. The water pressure on the shower was minimal- which can be expected when glamping- so donโt expect to take a long hot shower and wash your hair. Remember you are comfort camping :) the little extras were great! Sโmores kit, hot cocoa, tea, water, etc.