“Those two Hispanic ladies at the front desk were not professional and kind. I booked the king bed/ high floor, but one girl lied that they do not have a room. After I checked the room, I complained about getting two single beds, and then she finally said, "I have a king bed room but the low floor" I do not understand why she lied first and then acted like she finally helped me. I have been to many hotels, this one has the worst service. The hotel itself was good by the way”
“Those two Hispanic ladies at the front desk were not professional and kind. I booked the king bed/ high floor, but one girl lied that they do not have a room. After I checked the room, I complained about getting two single beds, and then she finally said, "I have a king bed room but the low floor" I do not understand why she lied first and then acted like she finally helped me. I have been to many hotels, this one has the worst service. The hotel itself was good by the way”
Ho Joon