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퀄리티 인 로즈빌-디트로이트 북 여행 후기

2.5 out of 5
퀄리티 인 로즈빌-디트로이트 북
31960 Little Mack, Roseville, MI

이용 후기

6.8
평점 10 - 훌륭해요. 174개 이용 후기 중 52개" "
평점 8 - 좋아요. 174개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 174개 이용 후기 중 24개" "
평점 4 - 별로예요. 174개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 174개 이용 후기 중 32개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

James 님, Collingwood

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was absolutely disgusting. Food all over the hallways. Couldn’t get into the room. Waited on staff for over 30 minutes to get our keys to open our door. When in the room smelt of urine. The bed sheets were covered in hair & dirt. & bathroom was filthy. Left immediately & dealing with head office for a refund as management at property couldn’t be bothered to help us
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Michael

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
N/A The worst stay I have ever had.
2024년 4월에 1박 숙박함

4/10 - 별로예요

David

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Room smelled like mildew and smoke. Not thick enough blankets on the bed. No clear direction on how to get to the rooms. It was a maze. Breakfast was to be open at 6:00am as the sign says and it was 6:45am and not yet open. I would not recommend this hotel to anyone. Disappointing stay.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
D Angelo the manager was great at checking in. The nice lady at the breakfast area was great and refilled things that had gotten low. Very nice staff. Very clean and well kept
2024년 2월에 3박 숙박함
답변 제공: Deangelo Butler 님, 2024년 4월 21일
Good evening AshleyOn behalf of the the entire team we would like to thank you for your review. We hope to see you again soon

10/10 - 훌륭해요

Caitlin

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 2월 14일
Good morning CaitilinOn behalf of myself and my team we would like to thank you for taking the time to give us a review. We hope to see you again soon

8/10 - 좋아요

Brett

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 2월 14일
Good morning BrettOn behalf of myself and my team we would like to thank you for taking the time to give us a review. We hope to see you again soon

4/10 - 별로예요

Dennis

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
bed sheets we not clean. people running up and down the hall late at night very loud bad experience would not recommend
2024년 1월에 9박 숙박함
답변 제공: Deangelo Butler 님, 2024년 2월 14일
Good morning DennisOn behalf of myself and my team we would like to apologize for failing you. We hope you give us the opportunity to make it right. Please give me a call at the Hotel.

10/10 - 훌륭해요

Ulrich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 2월 14일
Good morning UlrichOn behalf of the myself and my team we would like to thank you for taking the time to give us a review. We are looking forward to seeing you again

4/10 - 별로예요

Takara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good morning TakaraOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon.

4/10 - 별로예요

Rajesh

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don't feel safe
2023년 12월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good morning RajeshOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon

10/10 - 훌륭해요

Aqib

2023년 12월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2024년 2월 14일
Good morning AqibOn behalf of the of myself and my team we would like to thank you for taking time to give us a review. We are looking forward to seeing you again

2/10 - 너무 별로예요

Redaya S

2023년 12월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good morning RedayaOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon

10/10 - 훌륭해요

Welford

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good morning WelfordOn behalf of myself and my entire team we would like to thank you for taking the time to write this review. We hope to see you again soonq

2/10 - 너무 별로예요

Devashri

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shaved Pubic hairs were all over bathtub, woke up in the middle of night to a fight and cursing. No water in vending machine. I had to carry my 4 bags by myself to the 2nd flour. They over charged me. It is extremely unsafe and unclean.
2023년 11월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good Morning DevashriOn behalf of myself and my entire team we would like to apologize for failing you. We hope to see you again

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, off the highway. Limited dining if you don’t want to drive
2023년 11월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2024년 1월 17일
Good morning AndreaOn behalf of myself and my entire team. We would like to thank you for taking the time to write this review. We hope to see you again

8/10 - 좋아요

Bethel 님, Spring Hill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young man at the front desk named Tony was super helpful and nice.
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here is amazing, they should get the recognition they deserve. The rest of the hotel needs help. They couldn’t find our reservation…blamed Expedia, but after all the other issues of actually getting into a room i’m inclined to think it was the hotel. The first room we went to the lock was dead so we could not enter. The second room smelled so much like smoke, but also belonged to another person. The third room was decent but they had to bring us more keys to actually get in. There were about 6 people up at the front desk needing keys because they couldn’t get in. With all this hassle I probably won’t stay here again.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Misty

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They say Free breakfast but there wasn't any breakfast at all
2023년 10월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 10월 31일
Good evening MistyOn behalf of myself and my team we would like to thank you for your review. We hope to see you again soon

10/10 - 훌륭해요

lakenya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience! Good customer service ❤️
2023년 10월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 10월 31일
Good evening LakenyaOn behalf of myself and my entire team we would like to thank you for your review. We hope to see you again soon

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Good staff but poor management
Not the regular quality inn. The door lock from inside was missing. Anyone who had access to a key could enter your room Breakfast is below average, you don’t have options at all No protein at all Cereals they have just Froot Loops and cheerios Apple Apple juice Waffle Coffee You can’t start having your breakfast before you tell your room number to a staff
2023년 9월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 10월 10일
Good afternoonOn behalf of myself and my team we would like to thank you for taking to write this review. We hope to see you again soon.

2/10 - 너무 별로예요

Patrick

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Lack of training and professionalism. No courtesy for guest for inconveniences.
2023년 9월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 10월 10일
Good afternoon PatrickOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함
답변 제공: Deangelo Butler 님, 2023년 10월 10일
Good afternoon EdwardOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon.

2/10 - 너무 별로예요

Forest

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Basically a welfare hotel. Huge holes in the concrete walkway. Door locks that don’t work. Terrible unsafe location.
2023년 8월에 3박 숙박함
답변 제공: Deangelo Butler 님, 2023년 9월 1일
Good evening ForestOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon.

8/10 - 좋아요

Recto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a fan of bagged breakfast. Bagel fell out of the supposedly sealed cellophane bag and it was stale.Looked like someone went thru the bag and returned to front desk.
2023년 8월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 9월 11일
Good morning RectoOn behalf of myself and my team we would like to thank you for taking the time to write this. We hope to see you again soon

8/10 - 좋아요

Diana

출장 여행
별로예요: 편의 시설/서비스
My room has no coffeepot just a machine, no shampoo or soap. The front desk people were nice.
2023년 8월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 27일
Good morning DianaOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon

8/10 - 좋아요

john g

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon JohnOn behalf of myself and my entire team we would like to thank you for taking the time to write this review. We look forward to seeing you in the future.

2/10 - 너무 별로예요

Nokwazi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon NokwaziOn behalf of myself and my team I would like to apologize for failing you. We hope to see you again.

8/10 - 좋아요

MUHAMMAD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon MuhammadOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon.

4/10 - 별로예요

melissa

별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon MelissaOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon.

2/10 - 너무 별로예요

Edwar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
A/C were not working the whole night. I went to lobby to talk to the lady and she and the security guy started argument at me saying that they can not do nothing and that I had to talk to someone else. Letting me know that they don’t care about the visitors.
2023년 8월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 27일
Good morning EdwarOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again soon.

2/10 - 너무 별로예요

Medhat 님, Willoughby

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing for human. Front desk is unprofessional Customer service not available on normal hours No manager there to take to Parking lot dirty with trash Smells like cigarette, and drugs even inside the room Never booked with them again I also canceled my next stays with them in the same location I didn’t care for the refunds. I will booked somewhere else
2023년 7월에 3박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon MedhatOn behalf of myself and my team we would like to apologize for failing you. We hope to see you again in the future.

4/10 - 별로예요

Greg

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The air conditioner did not work. It was 82 degrees in the room.
2023년 7월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon GregOn behalf of myself and my entire team we would like to apologize for failing you. We hope to see you soon.

2/10 - 너무 별로예요

Kristin

2023년 7월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon KristinOn behalf of myself and my entire team we would like to apologize for failing you. We hope to see you again soon.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon KimOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you soon.

8/10 - 좋아요

Candice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon CandiceOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the beds 😍
2023년 7월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon NancyOn behalf of myself and my entire team We would like to thank you for taking the time to write this review. We hope to see you soon.

10/10 - 훌륭해요

Chloé

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly staff
2023년 7월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 23일
Good afternoon ChloeOn behalf of myself and my team we would like to thank you for taking time to write this review. We hope to see you soon.

10/10 - 훌륭해요

Brandy

2023년 7월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 27일
Good morning BrandyOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon.

10/10 - 훌륭해요

Cortez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a comfortable and pleasant stay and nice environment.
2023년 7월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 8월 27일
Good morning CortezOn behalf of myself and my team we would like to thank you for taking the time to write this review. We hope to see you again soon.

2/10 - 너무 별로예요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roof was leaking everywhere. Dark, air conditioning not working in the room.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First clerk we dealt with, Tony, was great. Every other person, especially man watering flowers was rude. Telling us to smoke in truck, not just outside, even though there were other people smoking right by the front door. Bed was not comfortable, asked for towels and washcloths, they had no washcloths. Normally, i don't complain about a place, things happen, places are short staffed, but this was totally unacceptable.
2023년 6월에 3박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoonOn behalf of myself and my entire team I would like to apologize for failing you. We hope to you see in the Future

10/10 - 훌륭해요

Bill

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Virginia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled like cigarette smoke and marajuana. Said no other tooms available but had lots of rooms and not many cars in the parking lot. Staff was friendly but that is the only thing i can say positive about the property. Qe left at midnight.
2023년 6월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoonOn behalf of myself and my entire team we would like to apologize for failing you. We hope to see you again in the future.

2/10 - 너무 별로예요

Priyank

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The gotel denied checkin wheb fuest arrived at 3 am.
2023년 6월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoonOn behalf of myself and my entire team we would like to apologize for the miscommunication. We hope to see in the future.

6/10 - 괜찮아요

tamara

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is a very run down hotel. Laid out oddly and don’t count on breakfast. Waffles only. Bad coffee and very clean
2023년 6월에 1박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoon TamaraOn behalf of myself and my entire team I would like to apologize for failing you. We hope to see you in the future.

2/10 - 너무 별로예요

Dianne

2023년 6월에 1박 숙박함

8/10 - 좋아요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super friendly and helpful staff
2023년 5월에 3박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoon GaryOn behalf of myself and my entire team we would like to thank you for your kind words and hope to see you in the future

6/10 - 괜찮아요

Stephen

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Breakfast was advertised, but was not available, otherwise the stay was pleasant.
2023년 5월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoon StephenOn behalf of myself and my entire team we would like to thank you for staying with us and we hope to see you in the future.

8/10 - 좋아요

Tania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and wonderful staff!
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoon TaniaOn behalf of myself and my entire team we would like to thank you for kind words and hope to see you in the future.

8/10 - 좋아요

Gilles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Value and Clean
2023년 5월에 2박 숙박함
답변 제공: Deangelo Butler 님, 2023년 6월 27일
Good afternoon GillesOn behalf of myself and my team we would like to thank you for kind words and we hope to see you in the future.