“A water piped burst around 4am and we were all evacuated. I was traveling with an 11 month old and a 9 year old. The staff did not communicate any instructions to us. We had to camp out in the car and the staff never provided no information. I requested a refund, in which I was denied and Expedia did nothing to resolve this issue. I’ve been trying to get a refund directly through Best Western and they have yet to reach out to me because they can’t get in contact with the hotel! Well duh, the...