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“This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did.”

“I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I...

“Very nice hotel! Very pretty! Very clean! Staff was nice! Comfort beds! Room was spacious and clean! Had so many stores and restaurants! 1st time here..well definitely be back!”

“When i check in, receptionist was not kind.. it was ok even not kind, but whatever i request her something, she always said NO or WE DONT HAVE.. Hotel does not have plastic fork, spoon, hot boiled water..etc.. And main thing was cleaness and smell at room. I didnt realize what is this smell, smell like not clean bathroom smell, it was 1st floor anyway.. I coulnt sleep and feel very uncomfortable. Hotel should do something for this.. buy some fragrant or ..... hu.. i am not going to use this...

“Staff was very nice and conditions were good! Very well for this price 💪”

“Good”