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크리스탈 인 호텔 & 스위트 미드밸리 여행 후기

3 out of 5
크리스탈 인 호텔 & 스위트 미드밸리
818 E Winchester St, Murray, UT

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1753개 이용 후기 중 1002개" "
평점 8 - 좋아요. 1753개 이용 후기 중 432개" "
평점 6 - 괜찮아요. 1753개 이용 후기 중 184개" "
평점 4 - 별로예요. 1753개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1753개 이용 후기 중 57개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hyeonseong

2022년 6월에 1박 숙박함

8/10 - 좋아요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like to ask for towels every day
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, free extended parking. Nice comfortable rooms. Easy check in and out.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 숙박 시설 상태 및 시설
Nice check in , comfortable room!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
Thank you for your review, we look forward to serving you again in the future.

10/10 - 훌륭해요

HAROLD 님, REGINA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room, clean and very reasonably prices
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
Thank you for your kind review, we look forward to serving you again in the future.

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice however, the beds were very, very firm. It felt sort of like sleeping on the floor. It was not comfortable at all.
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
Thank you for your review. We take all feed back we receive seriously so we can continue to improve our services.

6/10 - 괜찮아요

Kraven 님, Johor Bahru

출장 여행
좋아요: 직원 및 서비스
Toilet get clogged. Not sure why is that. Air conditioning system too old school. Tv too old. Found out that bed sheets was actually installed upside down. Blanket was not comfy enough
2024년 4월에 5박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
We are sorry to hear you were not fully delighted with your stay. We take all feedback we receive seriously so we can continue to improve our services.

10/10 - 훌륭해요

Sandra 님, Elko

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Crystal Inn is my favorite. Friendly staff, always welcoming, clean, and comfortable.
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
Thank you for your kind review, we look forward to serving you again in the future.

10/10 - 훌륭해요

KENNETH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always friendly and polite and welcoming.
2024년 4월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 18일
Hi KennethWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Wendi 님, Barrington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at Crystal Inn hotel MidValley so much!! I didn't want to leave ! It was quiet, clean and everyone was so nice and friendly. I would definitely recommend Crystal Inn and i would stay there again next time i come to Salt Lake City!
2024년 4월에 3박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 16일
We are delighted to hear that you enjoyed everything about your stay. We look forward to serving you again in the future.

2/10 - 너무 별로예요

Jeromy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasnt treated with respect and i will never stay at any crystal inn ever again
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 16일
Thank you for taking the time out of your day to speak with me. I am so very sorry for the trouble you experienced during your stay. We are in the business of delighting guests and not disappointing them. Please be assured that the issues you have raised have been addressed and that appropriate action has been taken. We take pride in our hotel and want to prevent problems like you experienced from reoccurring.

8/10 - 좋아요

melida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to ski bus
2024년 3월에 6박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 18일
Hi MelidaWe appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. While feedback is never required, it is appreciated. We are always looking for ways to improve your future stays, and the future stays of other guests as well. We rely on feedback to make that happen. We look forward to serving you again soon.

8/10 - 좋아요

Tammy

아이를 동반한 가족 여행
The staff was extremely helpful.
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 16일
We are delighted to hear the staff took good care of you. We look forward to serving you again in the future.

10/10 - 훌륭해요

Jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very welcoming. Room was clean and quiet. Breakfast was very good.
2024년 4월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 16일
Thank you for your kind review. We are delighted to hear you had a good stay.

10/10 - 훌륭해요

Bradleyboy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful and the breakfast was good.
2024년 4월에 2박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 11일
Thank you for your kind review, we are delighted to hear the staff took good care of you and we look forward to serving you again in the future.

10/10 - 훌륭해요

Boguslaw

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good to have a breakfast
2024년 4월에 6박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 11일
We are delighted to hear you enjoyed breakfast. We look forward to serving you again in the future.

10/10 - 훌륭해요

Michael

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay for the price!
2024년 4월에 2박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 9일
Hi Michael,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay here a couple of times a year to ski. It is ALWAYS great. Strongly recommend
2024년 3월에 3박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 9일
Hi Allan,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Sidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly and the room is nice.
2024년 4월에 2박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Sidi,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

8/10 - 좋아요

Susan 님, Ogden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and convenient to everything.
2024년 4월에 4박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 9일
Hi Susan, We appreciate your stay and the review. The feedback is helpful to us and other potential guests. Feedback is never required, but we always appreciate knowing what we could do to make a guests' stays go from good to great.Take care, and thank you.Hope to serve you again soon,

10/10 - 훌륭해요

katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a one night stay. Pool and hot tub were clean. Very friendly staff! Very close to Fashion Place Mall. Full breakfast. Could use some updating, but clean!
2024년 4월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Katie,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Tammy

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bill was very nice and helpful
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Tammy,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Will 님, Goldens Bridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a great option for skiing in the Cottonwood Canyon area (Brighton, Alta, Snowbird, Solitude). 25-30min drive to the parking lot. The hotel is simple but CLEAN which is fantastic for the price. Pool is decent as is the breakfast. Hotel staff is exceptional and I would not hesitate to return on my next Utah ski trip. Great value!
2024년 3월에 6박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Will,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay.
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Maria,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Michelle

2024년 3월에 3박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 4월 23일
Thank you for your review, we look forward to serving you again in the future.

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some of the people felt more like tennants versus over night stays. Starting to show its age. Staff is incredible.
2024년 3월에 10박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Mike,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

6/10 - 괜찮아요

Emma

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Emma,We appreciate your stay with us here at Crystal Inn Hotel & Suites Midvalley. It is unfortunate to know your stay with us was anything less than satisfying. While feedback is never required, it is taken into serious consideration when working towards improving your future stays and the future stays of other guests. We hope to serve you again.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good continental breakfast very helpful friendly staff. Shuttle to and from the ski bus
2024년 3월에 6박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Craig,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Jeffrey V

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing stood out
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Jeffrey,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Lisa 님, SPRING CREEK

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay!!
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Lisa,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 - 훌륭해요

Feddra

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good. Staff was top notch. Breakfast was good, nothing fancy but hot, and enough for everyone. We really enjoyed our vacation. First btime at Utah and this hotel meet our expectations. 4 stars because parking a little bit of a hassle. Stull we managed to find an spot every night.
2024년 2월에 4박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hello Feddra,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

6/10 - 괜찮아요

Stéphanie

가족 여행
L’ajustement pour trois personnes n’avaient pas été fait. Deux serviettes de bains pour 3 personnes. Deux verres, … le matelas du lit était tellement mou qu’on a essayé le sofa lit. On sentait les barres de métal dans celui-ci, pas mieux. Bruyant donc j’imagine pas beaucoup d’insonorisation
2024년 3월에 5박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Stephanie,We appreciate your stay with us here at Crystal Inn Hotel & Suites Midvalley. It is unfortunate to know your stay with us was anything less than satisfying. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests.

8/10 - 좋아요

Marc

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff did not respond to noise complaint at 1230 am on March 20
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Marc,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great.Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests. We appreciate the feedback to make this happen.Your issue and feedback will be looked intoWe look forward to serving you again.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place to stay if skiing.
2024년 3월에 6박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Joseph,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests. We appreciate the feedback to make this happen.We look forward to serving you again.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and friendly. Rooms were spacious and clean. Breakast was a nice fresh conntinnental spread and saved time to get to ski hill in the morning. I read that they served a light dinner but this was not the case during my stay. Just an FYI for those counting
2024년 3월에 5박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hello Greg,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Check in was great. Staff was very helpful and kind. Room was okay, but it was so noisy until about midnight. Could hear the tv in the next room.
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Debbie,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests. We appreciate the feedback to make this happen.We look forward to serving you again.

6/10 - 괜찮아요

Jona

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The exercise room needs TLC. The VIP free drinks are bottles of water. It appears as if you get a choice but front desk staff said only water. It would be easiest if it states two free bottles of water for VIP.
2024년 3월에 4박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Jona,We appreciate your stay with us here at Crystal Inn Hotel & Suites Midvalley. It is unfortunate to know your stay with us was anything less than satisfying. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests.

8/10 - 좋아요

Luimar E Munoz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff’s not too friendly. Very poor breakfast. Not too many options.
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Luimar,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests. We appreciate the feedback to make this happen.We look forward to serving you again.

4/10 - 별로예요

Joe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
My check out day was changed an was not notified
2024년 3월에 2박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 28일
Hi Joe,We appreciate your stay with us here at Crystal Inn Hotel & Suites Midvalley. It is unfortunate to know your stay with us was anything less than satisfying. While feedback is never required, it is taken into serious consideration when working towards improving your future stays and the future stays of other guests. We hope to serve you again.

4/10 - 별로예요

Travis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 22일
Hi Travis,We appreciate your stay with us here at Crystal Inn Hotel & Suites Midvalley. It is unfortunate to know your stay with us was anything less than satisfying. While feedback is never required, it is taken into serious consideration when working towards improving your future stays and the future stays of other guests. We hope to serve you again.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. They do a great job at keeping the area clean.
2024년 3월에 10박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 3월 19일
Thank you for your kind review. We look forward to serving you again in the future.

6/10 - 괜찮아요

Jiayu

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Everything is good. Hotel is kind of old. All staff are friendly and nice. Great location. But just towels are dirty. No free toothpaste.
2024년 3월에 3박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 3월 19일
Thank you for your review. We take all feedback we receive seriously so we can continue to improve our services. We hope to serve you again in the future.

10/10 - 훌륭해요

Kimberly

2024년 3월에 3박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Kimberly,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

4/10 - 별로예요

William

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Internet was terrible and had to continually sign in after being disconnected. Several of the guests I spoke with were having same issue including a staff member at the front desk. Breakfast was mediocre with the same thing being served each day. there was no variety offered.
2024년 3월에 7박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 3월 19일
I am so very sorry for the trouble you experienced during your stay. We are in the business of delighting guests and not disappointing them. We take all feedback we receive seriously so we can continue to improve our services. That is not typical of our internet service, and we did training with the front desk staff to make sure they understand how to handle the situation in the future. Thank you for taking the time to share your experience, and we hope you will give us another opportunity to serve you.

10/10 - 훌륭해요

Alfredo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 8일
Hi Alfredo,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

6/10 - 괜찮아요

Ally

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel felt dingy and dirty to me. There was a used wash cloth still in the shower from the previous guests.
2024년 3월에 3박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 3월 19일
A hotel is defined by the quality of service it provides. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. Your willingness to share your experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed and that appropriate action has been taken. We take pride in our hotel and want to prevent problems like you experienced from reoccurring.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스
Easily in 8 out of 10 stay. The free breakfast was one of the best I've ever had in my life at a hotel. The staff are very friendly as well but the only problem is some of the equipment in the hotel is broken or in poor repair. For example one of the treadmills didn't even work and the tiny little closet that they call a fitness center. There are only three machines total and one of them was broken. And the elevator kept breaking. Buy some new fitness equipment and fix the elevator and you've got a 10 out of 10 hotel.
2024년 3월에 1박 숙박함
답변 제공: Vanessa Gomez General Manager 님, 2024년 3월 19일
Thank you for your review of your recent stay at the Crystal Inn Hotel & Suites Midvalley. I want you to know we take all of the feedback we receive very seriously and we appreciate you sharing your experience, so that we can continue to work on improving our service. Please be assured that the issues you have raised have been addressed and that appropriate action has been taken. We take pride in our hotel and want to prevent problems like you experienced from reoccurring. We hope to serve you again in the future.

6/10 - 괜찮아요

michael

좋아요: 직원 및 서비스
Decent place. Safe neighborhood.
2024년 3월에 3박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 3월 15일
Hi Michael,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. While feedback is never required, it is appreciated. We are always looking for ways to improve your future stays, and the future stays of other guests as well. We rely on feedback to make that happen. Have a great week,-Jameson, Assistant General Manager

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jameson, Assistant General Manager 님, 2024년 4월 5일
Hi Kelly,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.