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"Apparently, there are 2 sides and 2 entrances into the hotel: one reception side looks newer with a bright orange backdrop and modern artwork on the wall, the other looks more homey and older. Our family room was on the older side. That was the only confusing part. Other than that, the room was clean spacious for our family of 4 (European standards). Our room was made everyday, but they did not provide any additional toiletries; we stayed for 3 nights and no additional shampoo/soap/lotion were provided the 2 times they made our room. There was no phone in the room to call housekeeping or reception, and it was always late when we returned to the hotel, so it was a hassle to go ask the reception. Luckily we packed some ourselves. The staff was nice. Upon my check-out, I was given a small treat for my birthday, which I was surprised they knew - perhaps from Expedia profile? This was a pleasant surprise and I appreciated it. Even though the weather was nice, we were not allowed to have breakfast outside, which was a shame. Parking is conveniently located right behind the hotel and costs 20 EUR per day. The location is next to old town, with many eateries nearby. I recommend the hotel."

"Hotel was superb. Great friendly professional staff. Uber comfortable and very convenient to everything. "

"Staff were excellent. Beds comfortable. "

"Amazing location. Dropped bags in room (from Eurostar) then took metro to explore Brussels. Good room. Great option. "

"First of all - full real air conditioning. Too often in Europe there is either no AC or there is some sort of “economical” one. With 32C/close to 100F outside you really need one. Great breakfast with gluten free options. If you refuse room cleaning you get drink coupons for the bar. The hotel is 100 feet from pedestrian street with tons of shopping and dining options."

"Thank you for making my first experience at the Salzburg festival so memorable! "