야외 수영장, 일광욕 의자

라 퀸타 인 & 스위트 바이 윈덤 샌안토니오 에어포트 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 2525개 이용 후기 중 1011개" "
평점 8 - 좋아요. 2525개 이용 후기 중 641개" "
평점 6 - 괜찮아요. 2525개 이용 후기 중 406개" "
평점 4 - 별로예요. 2525개 이용 후기 중 259개" "
평점 2 - 너무 별로예요. 2525개 이용 후기 중 208개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst room conditions. Stayed in two different rooms here, but in both, the lights were malfunctioning and wouldn't turn on, with more issues in the second room. The sink was clogged, the shower leaked, and there was no warm water. Towels were dirty, and the bathroom had a bad odor. Some front desk staff were very unfriendly, ruining the entire travel experience. No advantages except for being near the airport. Even worse, the airport shuttle has time restrictions. Typically, people staying near the airport arrive very late or leave very early, making the airport shuttle unusable in such cases, rendering it useless.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Dear Guest,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you mentioned with our maintenance team. We strive to provide a comfortable and pleasant experience for all our guests. Regarding the front desk staff, we value excellent customer service and will remind our team to be more friendly and accommodating. We understand that the airport shuttle's time restrictions may be inconvenient for some guests, but it is a measure we have in place to ensure the shuttle service operates efficiently for all guests. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good condition.
2021년 12월에 1박 숙박함
답변 제공: Loyda 님, 2021년 12월 18일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

Jacqueline Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me encanta este hotel , buen servicio y muy centrico
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Jacqueline Margarita,¡Nos encanta saber que disfrutó de su estancia con nosotros! Esperamos poder darle la bienvenida de nuevo en un futuro cercano. ¡Gracias por elegirnos!

8/10 - 좋아요

Phianka

연인과의 여행
좋아요: 직원 및 서비스
Staff was very friendly. Breakfast every morning was convenient. Shuttle was great to get around the area. Pool was dirty, so we did not use it & hot tub did not work. Construction was going on around the hotel, so hopefully next stay will be better.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Phianka, We are pleased to hear that you enjoyed the friendliness of our staff and found our breakfast service convenient. We appreciate your feedback on our shuttle service. Rest assured we will share your comments regarding the pool and hot tub with our team for review. Your understanding during the construction period is valued, and we hope your next visit will exceed your expectations.

8/10 - 좋아요

Adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It Is accesible and the shopping around its very nice
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Adriana,We are delighted to hear that you found our hotel conveniently located for shopping. Your feedback is appreciated, and we hope to welcome you back to experience more of what our location has to offer. Thank you for sharing your positive experience with us!

8/10 - 좋아요

Yaralizbeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the International airport
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Yaralizbeth,We appreciate your feedback regarding our convenient location near the international airport. We strive to offer a seamless experience for our guests' travel needs. Should you require any further assistance or information, please don't hesitate to contact us directly.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were friendly and I liked that there was coffee available all day even in the evenings. My husband and I went to eat breakfast on Friday morning and they shut the breakfast bar down exactly at 9 am with no consideration that there were people still trying to get food even though there was a lot still left. The variety of food was great. The parking was a bit tight and no handicap parking available if you come in late. I would stay here again.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Pamela,Thank you for sharing your feedback on your recent stay. We are delighted to hear you found our front desk staff to be friendly and enjoyed our 24-hour coffee availability. We appreciate your comments on our breakfast variety. Your observations about the breakfast hours and parking will be shared with our team for further review. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jamie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Area around the hotel did not appear to be safe.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Jamie,We regret to hear about your concerns regarding the area around the hotel. Guest safety is a top priority for us, so we recommend guests utilize caution when exploring unfamiliar surroundings. Your feedback is valuable as we continuously strive to enhance our guests' experiences.

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the price it wasn’t worth it The proximity to the airport is why the price is high
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Robert, Thank you for taking the time to share your feedback with us. Our pricing reflects the convenience of our close proximity to the airport, allowing for seamless travel arrangements. We appreciate your insights and welcome the opportunity to host you again in the future.

8/10 - 좋아요

Carol

가족 여행
For the reason we booked there this hotel was adequate. Breakfast is not long enough they should extend at least till 10am. Cut the hedges around the pool. Water bugs did a swarm- I lost my mind!! Not from Texas- but things are bigger in Texas. Staff is very nice. I will come again
2024년 4월에 4박 숙박함
답변 제공: Gautam S 님, 2024년 4월 21일
Thank you for taking out time & rating us , We will certainly take necessary action for your comments.

10/10 - 훌륭해요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quite
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Kimberly,Thank you for sharing your feedback on our hotel's cleanliness and quiet atmosphere. We always aim to provide a peaceful environment for our guests to enjoy their stay. Your satisfaction is our priority, and we hope to welcome you back in the future for another pleasant experience.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all right people who work away from the desk are not sociable ho friendly
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Jose,We apologize for any disappointment you experienced. Guest interactions are important to us, and we'll address this with the team for improvement. Your feedback helps us enhance our services for future guests' enjoyment.

8/10 - 좋아요

Nevaeh

연인과의 여행
좋아요: 청결 상태
Overall the stay was pleasant. The only issue I ran into happened to be the staff once I first arrived. One of the receptionist had a bit of an attitude when I tried to check in before the scheduled time. It was my fault for not knowing that I wasn’t allowed to do that, but the way she went about it was a bit rude.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Nevaeh, We appreciate your feedback on your recent stay with us. Our team strives to provide exceptional service, and we apologize for any inconvenience you experienced during check-in. Your comments will be shared with the team to ensure we continue to improve our guest interactions. We value your insight as it helps us enhance the guest experience for all future visitors.

8/10 - 좋아요

MARIMAR

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great deal but the door lock was broken. Everything else was okay.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello MARIMAR, Thank you for sharing your feedback with us. We appreciate knowing what you liked and what could be improved during your stay. If you have any further comments or concerns, please feel free to reach out to our management team directly.

8/10 - 좋아요

barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
La Quinta is very convenient to the airport and you can walk to a few chain restaurants and Walmart. It is being renovated at the moment so it was sometimes noisy and is in the process of being "zipped up". Staff is friendly and helpful. Wish breakfast ended at 930 instead of 9 on the dot.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello barbara,We're thrilled you found our location convenient and our staff friendly. Our renovations aim to enhance our guests' experience, and we appreciate your understanding during this process. We'll share your feedback about the breakfast hours with our team for review. Your comments are valued as we strive to improve our services further.

10/10 - 훌륭해요

Gerardo 님, Wilmingtonc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Gerardo,We are pleased to hear that our staff were able to provide you with a welcoming experience during your stay. Your feedback is greatly appreciated.

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello MICHAEL, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

ALEJANDRO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La Tv sin audio en mi cuarto, nunca tuve Wifi, personal de lobby no bilingüe
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello ALEJANDRO, Lamentamos escuchar sobre tus experiencias. Apreciamos que compartas tus comentarios para poder mejorar nuestros servicios. Siempre estamos trabajando para brindar la mejor estancia posible a nuestros huéspedes.

4/10 - 별로예요

Paul

별로예요: 직원 및 서비스
The facility is reasonable. The problem is the shuttle service to the airport. It was not a 24 hr service requiring a change in rental car return timing and requiring an unplanned need for a taxi. After they told me the shuttle would not be running when I needed it, the hours of operation changed again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Paul, We apologize for any inconvenience with the shuttle service during your stay. We recommend reaching out to our management team for further assistance or clarification on the shuttle schedule to ensure a smoother experience in the future. Thank you for sharing your feedback with us as we continuously strive to improve our services.

10/10 - 훌륭해요

Chad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that the area had convenient shopping and eateries all in one area and it was a nice hotel.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Chad,We're glad to hear that you enjoyed the convenience of our hotel's location with nearby shopping and eateries. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked that there were restaurants & bars close to the hotel that you can walk to. The city needs to maintain & fix the sidewalks nearby however. Hotel is great, free breakfast just so so.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Joyce,We are delighted to hear you enjoyed the convenient location of our hotel near various dining options. We appreciate your feedback regarding the nearby sidewalks and will pass this information along for consideration. We're glad you found our hotel to be great and hope you were able to enjoy the complimentary breakfast during your stay.

10/10 - 훌륭해요

Jose Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jose Hector,Nos complace saber que disfrutó de su estancia con nosotros. Si tiene alguna otra pregunta o inquietud, no dude en ponerse en contacto con nosotros. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 - 훌륭해요

Jessica 님, Las Vegas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keely was AMAZING! Thank you so much!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jessica,Thank you for taking the time to share your positive experience with Keely. We are delighted to hear that she made your stay special. We appreciate your feedback and hope to welcome you back soon!

10/10 - 훌륭해요

Joseph J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very pleased with our stay. The room was clean, quiet and everything worked. They serve a super breakfast. At first I didn't like the surrounding area, but later on we discovered that there's shops and restaurants nearby. Also, one of the closest gas stations to the airport, if you have to return a rental car. All in all, a good value for the money. Thank you Rosa, you made us feel at home.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Joseph J,We are delighted to hear that you enjoyed your stay with us and that the room met your expectations. It's great to know that you found our breakfast enjoyable and appreciated the convenience of nearby shops and restaurants. We are glad to hear that Rosa provided you with excellent service. Your feedback is very much appreciated.

4/10 - 별로예요

Alexander

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Our lock was held onto the door by a single bolt, latch did not function and was also missing screws.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Alexander, We appreciate your feedback and apologize for any inconvenience this may have caused. Your comments have been shared with our maintenance team to ensure all locks are properly secured and functioning. We strive to continuously improve our services for all our guests' comfort and safety.

10/10 - 훌륭해요

Hua

연인과의 여행
좋아요: 편의 시설/서비스
Breakfast
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Hua,We appreciate your feedback regarding the breakfast experience and will ensure it is shared with our team for review and improvement. Your comments are valuable to us in enhancing our services for all guests.

6/10 - 괜찮아요

David

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The property is very close to the airport so that was a plus. They have an airport shuttle but we didn’t need that. It is being renovated (4/24) so it may be nicer after that’s completed. A few chain restaurants within walking distance. I would say this was a below average La Quinta but again that may improve after the renovation.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello David, We're glad to hear you appreciated our convenient location near the airport and nearby dining options. Our ongoing renovations aim to enhance our guests' experience, and we hope you'll consider staying with us again in the future to see the improvements firsthand.

10/10 - 훌륭해요

Luis 님, Sabinas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicacion cerca del aeropuerto ,el desayuno ,la atencion ,la limpieza ,el.transporte al aeropuerto..
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Luis,Agradecemos sus amables comentarios sobre nuestra ubicación conveniente cerca del aeropuerto, nuestro desayuno, atención al cliente, limpieza y servicio de transporte. Nos complace saber que disfrutó de su estancia con nosotros. Esperamos darle la bienvenida nuevamente en el futuro para brindarle otra experiencia agradable.

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fine.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Paula,Thank you for taking the time to share your feedback with us. We appreciate your perspective on your recent stay. Your comments will assist us in continually improving our services for future guests.

2/10 - 너무 별로예요

Hayden

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service. Misleading travel protection insurance. Frustrating phone AI assistant that hung up on me twice.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Hayden,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. Please feel free to reach out to our management team for further assistance with your concerns.

4/10 - 별로예요

Paula

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed in many La Quintas and they are typically "fine". The San Antonio Airport La Quinta was very poor by comparison. It was dirty and rundown. A sign at the desk said "no maid service", but apparently that also means that they never clean the hallways which were badly stained and filthy. Busted out fixtures in the elevators. Dangling, broken fixtures and shoddy repairs in the room. No idea what someone used to "clean" the tv screen, but you could barely see through it. Upon check-in, they gave me the wrong room (2x) only to call me back to the counter and reassign the room. This was at 11pm -- I was tired, and the front desk people did not appear to know what they were doing. The people checking in next to me had had their reservation cancelled without their knowledge. Also, the 'free airport shuttle' stops running at 10:30pm, so expect a $20 cab ride to get you the 2 miles from the airport. Very disappointed overall. No, I would not recommend this place.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Paula,We're sorry to hear about your disappointing experience at our San Antonio Airport location. We value your feedback and will address the cleanliness concerns to ensure a more pleasant stay for future guests. Your comments help us improve our service, and we apologize for any inconvenience you encountered during your visit. Your insights are important to us as we strive to make every guest's experience exceptional.

8/10 - 좋아요

Christina

단체 여행
좋아요: 직원 및 서비스
The room is dated and didn't feel like it was as clean as it should.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Christina,We appreciate your feedback and apologize for any inconvenience. Our housekeeping team works diligently to maintain high cleanliness standards. Your concerns will be addressed with the appropriate departments to ensure improvements are made. Thank you for bringing this to our attention.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staff and efficiency
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello James,We're excited to hear you found our staff efficient during your stay. We strive to provide exceptional service to all our guests. Your feedback is invaluable in helping us maintain our high standards. Thank you for sharing your experience with us.

4/10 - 별로예요

Mario

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was decent, but at times clueless about knowledge of their own propwrty. Over-priced for what they offer. Rooms are in dire need of a good cleaning and upgrade. Furniture at Goodwill looks cleaner than the hotel's. Repairs to some structures needed. Exterminator would be helpful too. Never again will we stay there.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Mario, Thank you for sharing your feedback with us. We appreciate your comments and will address your concerns internally to ensure a better experience for our future guests. Your input helps us improve our services and facility for all visitors. Safe travels!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, good facility
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Chris,We are pleased to hear you enjoyed our hotel and facilities. Your positive feedback is greatly appreciated as we strive to provide a memorable experience for all our guests. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Sebastian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was alright
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Sebastian,Thank you for sharing your experience with us, we appreciate your feedback. If you have any further comments or concerns, please do not hesitate to reach out to our management team directly for assistance.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Michael,We are glad to hear that you had an exceptional experience with us! Our team looks forward to welcoming you back soon for another amazing stay.

8/10 - 좋아요

Marsha

가족 여행
좋아요: 직원 및 서비스
The property could use repairs and think they are in the process
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Marsha,Thank you for sharing your feedback with us. We appreciate your insight and will ensure that your comments are passed on to the relevant departments for further attention. We strive to continuously improve our facilities for all our guests to enjoy a comfortable stay.

8/10 - 좋아요

Francisco

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Muy bien ubicado, pero le falta limpieza
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Francisco,We appreciate your feedback regarding our hotel's convenient location. We encourage you to reach out to management for any further assistance or concerns you may have.

8/10 - 좋아요

Dora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Dora,We're thrilled to hear you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel for the first night in San Antonio We got in late and it was super convenient for the airport. Tons of folks at breakfast But quite and nice nights sleep
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Shawn,We're delighted to hear you had a convenient stay with us for your first night in San Antonio. It's great that you were able to enjoy a peaceful night's sleep despite the breakfast crowd. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team.

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Bob,We're thrilled to hear you had a fantastic stay with us! We can't wait to welcome you back soon for another wonderful experience at our hotel!

8/10 - 좋아요

CLAUDIA

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
No se realiza la limpieza de los Cuartos todos los dias; hay que solicitarlo con un día de anticipacion
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello CLAUDIA,We apologize for any inconvenience this may have caused. Guests are welcome to request daily room cleaning in advance to accommodate their preferences. If you have any concerns, we encourage you to reach out to our management team for further assistance. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Tanysha

좋아요: 직원 및 서비스
N/A
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Tanysha,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we value the opportunity to address any issues you encountered during your stay.

10/10 - 훌륭해요

Ricardo

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended.!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Ricardo,We're pleased to hear you had a positive experience with us! Thank you for recommending our hotel. We value your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Liliana 님, San Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an average hotel. For one night is ok.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Liliana, We appreciate you taking the time to leave us your feedback. We strive to improve our services continually. Thank you for choosing to stay with us.

8/10 - 좋아요

Maria marina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
La ubicación es muy buena ,
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Maria marina, Nos complace saber que disfrutó de nuestra conveniente ubicación. Esperamos que haya tenido una estancia agradable en general. ¡Esperamos darle la bienvenida de nuevo en el futuro!

8/10 - 좋아요

Luis fernando

2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Luis fernando, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Revon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was nice and clean, The staff were nice.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Revon,We are thrilled to hear you enjoyed our well-maintained property and found our staff friendly. Your positive feedback motivates us to continue providing exceptional service. If you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 - 좋아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recommend
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Alex,Thank you for sharing your feedback with us. We appreciate your recommendation and will share it with our team for further improvement. If you have any other comments or suggestions, please feel free to reach out to our management directly.