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“Room was clean / staff was great - location was great / everything was great - except parking but it’s ok cuz it’s in middle of downtown”

“I made this reservation because our flight out of San Diego was being cancelled. Within 2 hours I attempted to cancel this reservation because the Airline put us in a hotel. The Hotel said I had to go through Expedia, Expedia said I had to go through the hotel. Calling the hotel customer service was a terrible experience, you could not hear them and they had no clue or interest in helping me. I basically received an "oh well, sorry. We are keeping your money" . Expedia was also no help. ...

“Avoid this property. I booked this property based on the reviews I had read on Expedia. We'll those positive reviews are misleading. This property is awful. 1st off the staff is unresponsive and needs to be retrained in customer service. Our hair dryer didn't work. When my wife went to ask for a new one she was told no. Another person staying in another room gave us theirs. Secondly, the room smelled like cigarette smoke. For a non-smoking room it smelled like someone regularly smokes in...

“Breakfast was great!! Everything was wonderful, clean and the nicest staff”