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모텔 6 벨몬트, 캘리포니아 - 샌프란시스코 - 레드우드 시티 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1020개 이용 후기 중 462개" "
평점 8 - 좋아요. 1020개 이용 후기 중 204개" "
평점 6 - 괜찮아요. 1020개 이용 후기 중 124개" "
평점 4 - 별로예요. 1020개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1020개 이용 후기 중 142개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

NAYOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Dear Guest,Appreciate your excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 26일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Viliam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, wanted a quiet place close to the airport as we explored San Francisco for the first time.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Jai avise le personnel que l'évier dans ma chambre coulais vraiment beaucoup sur le sol. Plancher mouiller sous l'évier. Il m'ont dit qu'ils allais envoyer plombier le lendemain. Jamais de plombiers. Jai rester 3 jours. Jamais eunde retour ninde reparation. Piscine mal propre pas entretenus. Chambre confortable
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Chandrasekhar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is nice and courteous. Room is neat and well maintained. Dining option is available in the restaurant.
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Chandrasekhar,We're so blessed to hear about your stellar experience with us! From our friendly and courteous staff to our well-maintained rooms, we're dedicated to providing a modern and seamless stay. And with dining options available right at our restaurant, we're all about convenience and satisfaction. Thank you for sharing your positive feedback, and we look forward to hosting you again for another memorable experience!

2/10 - 너무 별로예요

Matias

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cigarette Smell everywhere
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Rest assured, your concern will be noted and inspected by our housekeeping team for prompt action. We would value another chance to impress you and we wish you pleasant travels.

8/10 - 좋아요

Carolina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Carolina,We can't thank you enough for your four-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Carita 님, Chowchilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for being so supportive!

10/10 - 훌륭해요

Miguel

가족 여행
What I like was the easy check in and they meet my requirements and request for the room. And what I didn’t like was that the wall had to much moisture in it and under need the ac furnace had black mold which is no good. The main door dint had a weather strip on it you could see the light from outside.
2024년 5월에 7박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Thank you for your time and valuable feedback. Happy to know that you found our check-in easy. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. Our Team always ensures that we keep delighting you with our facilities and services. Wish you a pleasant stay in future as well.

10/10 - 훌륭해요

Loisi 님, East Palo Alto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Thank you for taking the time to complete our guest survey regarding your stay. We are so happy to see this 5 out of 5-star rating. We assure you the best of our services at all times.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay for a great price.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Paul,Grateful to know that we fit in your budget and your stay was great. Receiving an awesome 5-star rating and review is a real victory for our hotel. We are infinitely glad if you will choose us again and our team is waiting to welcome you back soon!

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No microwave or working refrigerator
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Thank you so much for giving us the privilege to host your stay. We are glad to see this 5 out of 5-star rating. However, please check your booking details as you had booked a room type which doesn't have a microwave and working refrigerator. If you want further details on this please call up the property. We would love to see you again in the future.

2/10 - 너무 별로예요

Sergio

출장 여행
별로예요: 편의 시설/서비스
Bad conditions all the property
2024년 5월에 7박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Sergio,Thank you for your stay. We regret the inconvenience faced by you and never want our customers to have a bad experience. Please share your disappointments in detail so that we can escalate them to our management for improvements. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 - 괜찮아요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스
There was mold on the walls. Toilet seat anchors were broken. Two lights did not work. Paint chipped. Desk also had chipping. Sheets need to be replaced very rough with pills. Also did not like the layout of property. Would I stay there again no. Would I recommend no.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Teresa,Thank you for sharing your feedback about your stay with us! We regret your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 - 너무 별로예요

Clayton

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Clayton,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Sunil

출장 여행
별로예요: 직원 및 서비스
Given that there are no restaurants or coffee shops close by, it would be helpful to serve coffee starting at 5:00 AM. Front desk was rude when that request was made, saying that coffee will only be available starting at 6:00 AM.
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Sunil,We regret the inconvenience faced by you regarding coffee. We will forward your concerns to our team for improvement. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

TAFADZWA

좋아요: 직원 및 서비스
very convenient when on the go while on a budget
2024년 5월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Dear Guest,It is good to know that we fit into your budget. It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Na

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but dark
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comada y muy amable el personal
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Christian,We are incredibly grateful you took the time to leave us this comment and liked our food and friendly staff. Our company values prioritise customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

8/10 - 좋아요

Sharon K

출장 여행
좋아요: 직원 및 서비스
Right off the fwy, pleasant staff. room okay for thie low price, not great but acceptable to sleep in and then move on
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Sharon,Thank you for choosing us for your recent stay. We are glad to see your rating. Every day, we strive to maintain our hotel clean and pleasant more than what our guests expect from us. If you have any further suggestions, then please get in touch with us. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, comfy beds.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Heidi,Many thanks for the review with the positive comments and ratings. We are glad that you were pleased with the clean rooms and comfortable beds. We are also so pleased if you would return to stay with us again. Wish you a pleasant stay in the future as well.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Peter,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - 훌륭해요

Josue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice trip
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star rating! We hope to hear more from you on your next visit.

10/10 - 훌륭해요

Wenbin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 - 괜찮아요

jorge

It was ok
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, nice people, a little dated, but a great value. Would stay there again. Restaurant next door.
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Paul,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was great value away from the city noise yet close to the city to explore
2024년 5월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 17일
Hi Tony,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. Our team assures you the best of our services at all times.

4/10 - 별로예요

Sylvain

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is as barebone as it gets... And it's old. Don't be fooled by the color... This place need a full update. Plus 3 days out of 4 could not get hot water to shower properly. No fridge, no coffee maker. Nothing besides a bed an old TV and 3 days without them doing the room. I will not stay there again. Staff were friendly and courteous l, but that doesn't equal a good start.
답변 제공: Sophia CSR 님, 2024년 5월 17일
Dear Guest,Grateful to hear that our guest honoured our staff with praiseworthy words. However, We regret the inconvenience faced by you regarding these issues and assure you that we will surely forward your valuable feedback to our team for investigation. We promise you the best of our services at all times.

6/10 - 괜찮아요

Dorotea

가족 여행
별로예요: 직원 및 서비스
Its clean but the customer service is awful. They absolutely need training
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Dear Guest,Thank you for choosing us for your recent stay. We regret the inconvenience faced by you during your stay. Kindly let me know about your disappointments in more detail to serve you better in the future.

2/10 - 너무 별로예요

Will

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was dirty disgusting
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 - 너무 별로예요

Antoinette

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty can tell that this is a very ghetto motel
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and we hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

Yu lian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well enough
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

Fernando 님, Sacramento

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for the money and good staff.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Fernando,We are glad to know that our price and staff met your expectations and thank you for this lovely 4-star rating. We promise to be consistent with the amazing work and hope you will be our frequent visitor.

2/10 - 너무 별로예요

Goke

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken elevator. Broken kitchen wall socket. Unable to use microwave. I called the front desk, i was promised issues will be fixed the following day. It never happen.
2024년 5월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Manohar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

Loisi 님, East Palo Alto

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Hi David,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - 훌륭해요

Rosalio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a motel 6 that had all the amenities that I needed for 2 days
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

Barinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스
👍
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Nicolas

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Mold in bathroom a210. Floor smelled like cigarette.
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 13일
Hi Nicolas,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 - 좋아요

Nestor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Hulita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and easy stay.
2024년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 13일
Hi Hulita, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - 훌륭해요

Matthew 님, San Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite staff. No problems encountered whatsoever.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Dear Guest,We're overjoyed to receive your glowing 5-star review! It's fantastic to learn that the politeness of our staff added to your enjoyable stay, and we're thrilled that you experienced no issues during your time with us. Thank you for taking the time to share your positive experience, and we eagerly anticipate the opportunity to welcome you back for another outstanding stay in the future!

2/10 - 너무 별로예요

Francisco

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - 훌륭해요

Susan 님, Canton

Quite a nice Motel 6
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 - 좋아요

Mark

Convenient
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Dear Guest,Appreciate your 4-star rating! We're pleased to hear that you found our location convenient for your needs. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bueno
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall my stay was pleasant. Clean n comfortable room and plenty of parking lots. Staff was helpful n courteous. The only minus is that housekeeping is only once every 3 days. However I was able to get fresh set of towels from 24-hour reception.
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Dear Guest,We appreciate your 4-star rating! It brings us joy to know that you had a pleasant overall stay and found our rooms clean, comfortable, and with ample parking. Your appreciation for our helpful and courteous staff is warmly received. We acknowledge your feedback about housekeeping frequency and will certainly use it to enhance our services. It's reassuring to hear that our 24-hour reception promptly provided you with fresh towels. We eagerly anticipate the opportunity to host you again for another enjoyable stay in the near future!

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were good aside from something haunting happening in the night.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 3일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. To address your concerns more effectively, we kindly request that you provide us with further details about what specifically disappointed you to address the problem and prevent any future occurrences. Our Team is looking forward to serving you again on your future travels.