6/10 - 괜찮아요
Brooke Marie
가족 여행
2024년 3월 10일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was quite dirty, particularly the kitchen dishes and stove. The windows did not work properly in the main room: 2 would not open at all, and 3 of the hinges were broken & would not stay open. None of the ceiling fans were operational, all of them required remote controls which were missing. This made the main living areas unusable due to the heat.
The pool lights weren’t operational in all except 1 of the pools. The water park/water slide are only turned on for Saturdays, so we couldn’t use these at all. My kids were disappointed. There are amenities in the property listing that aren’t actually available for use.
Lack of communication between the property management company and the security gate, so we waited nearly an hour to complete our check-in.
Brooke Marie
2024년 3월에 5박 숙박함