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Hotel del Portal San Miguel de Allende

3.0 star property
Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel

Choose dates to view prices

Hotel del Portal sits in Zona Centro's heart, steps from the historic Church of San Miguel Arcángel. Multilingual staff arranges local tours, and free WiFi keeps everyone connected. Practical amenities include luggage storage and dry cleaning for hassle-free stays.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room Junior

In-room safe, desk, iron/ironing board, bed sheets

Room Junior

  • 25 sq m
  • Sleeps 2

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Room Master

In-room safe, desk, iron/ironing board, bed sheets

Room Master

  • 35 sq m
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Fan
6 bedrooms
Private bathroom
Free bottled water
In-room massage
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Desk
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, bed sheets

Master Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Desk
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Portal Allende 8, San Miguel de Allende, GTO, 37700

What's nearby

  • San Miguel de Allende Historical Museum - 1 min walk - 0.0 km
  • Allende Garden - 1 min walk - 0.1 km
  • Church of San Miguel Arcángel - 2 min walk - 0.2 km
  • San Miguel de Allende Public Library - 3 min walk - 0.3 km
  • Plaza de Toros San Miguel de Allende - 5 min walk - 0.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Centro Bar SMA - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Atrio Restaurant & Lounge - ‬1 min walk
  • ‪Café Umaran - ‬1 min walk

About this property

Hotel del Portal San Miguel de Allende

Hotel near Church of San Miguel Arcángel
Hotel del Portal San Miguel de Allende provides dry cleaning/laundry services and more. Stay connected with free WiFi in public areas.
Other perks include:
  • Concierge services, multilingual staff, and luggage storage
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel del Portal San Miguel de Allende have comforts such as air conditioning, as well as amenities like safes.
Other amenities include:
  • Bathrooms with shampoo
  • HDTVs with cable channels
  • Daily housekeeping and desks

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Interior detail
Selina San Miguel de Allende
  • Pet friendly
  • Free WiFi
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  • Breakfast available
7.8 out of 10, Good, 402 reviews
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₩98,169 total
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Frequently asked questions

Is Hotel del Portal San Miguel de Allende pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel del Portal San Miguel de Allende doesn't offer parking.

What time is check-in at Hotel del Portal San Miguel de Allende?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel del Portal San Miguel de Allende?

Check-out is at noon.

Where is Hotel del Portal San Miguel de Allende located?

Located in Zona Centro, this hotel is steps from Allende Garden and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Casa del Mayorazgo de la Canal are just steps away.

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Hotel del Portal San Miguel de Allende Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 251 out of 674 reviews
Rating 8 - Good. 233 out of 674 reviews
Rating 6 - Okay. 104 out of 674 reviews
Rating 4 - Poor. 45 out of 674 reviews
Rating 2 - Terrible. 41 out of 674 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location , beautiful terrace view
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie Marisela

Liked: Staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

8/10 Good

mikayla

Liked: Cleanliness, amenities, property conditions & facilities
The property nice only issue is that the ac doesn’t cool enough
Stayed 4 nights in Jun 2025

6/10 Okay

Erika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Stayed 4 nights in Jan 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping to do
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Staff & service
wonderful rooftop view of Jardin and the buildings surrounding it
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, everything very nice and excellent service.
Stayed 1 night in Apr 2024

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the staff was very nice and helpful. Rooms were clean, however the window in our room faced the rooftop patio and with the lights on you could see in our room. Other than that I would stay here again.

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2024

10/10 Excellent

Dyan C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Very nice clean rooms. Good recommendations for where to go and where to eat. The bells ring for mass start ringing at 6:30 am.
Stayed 1 night in Feb 2020

4/10 Poor

Liliana

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It is right across from the church and in front of the main plaza, expect lots of noise, the hotel rooms are not soundproof, bring good quality silicone earplugs if you want to sleep, and make sure your room has a functioning AC. The staff was helpful and I felt safe.
Stayed 1 night in Jul 2023

6/10 Okay

Annie

Very inexpensive and last minute option in a great location in San Miguel. Unfortunately they were doing some construction, and we lost water multiple times during our stay. The staff was super friendly, but I wouldn’t say this was the most reliable option given the issues we had with a primary resource like water. Given the cost though, we weren’t entirely surprised.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service
The hotel is in a great location right on the main plaza. The king bed was comfortable and the shower was amazing. The main issue was there is no window or fresh air at all in the room (room 102). Other rooms have external windows, so recommend asking for a different room if you are offered 102. Also no fridge, kettle etc but they do offer free coffee in the foyer. A beautiful town worth visiting.
Stayed 3 nights in Jul 2024

4/10 Poor

Narine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely noisy until 4am and after 7am.
Stayed 1 night in Jul 2023

6/10 Okay

angel

Disliked: Cleanliness
The pictures displayed for room aren’t close to what I got. During my booking I selected the room with Clawfoot Tub. However, on my arrival the front desk lady said that pictures displayed on Expedia don’t reflect their room accommodations which is really sad and frustrating.
Stayed 2 nights in Jun 2024

6/10 Okay

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Walk from drop off is too far, there is no help with the luggage.
Stayed 3 nights in Jun 2023

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities, room comfort

Beware!

As soon as we arrived I realized that the hotel was nothing like the pictures, NOTHING! There was some work being done on it, but that was not the problem. It was so run down and then we got the keys to our rooms…that was the worst part! The rooms were sooooooo old and dingy. The bedspreads were full of stains, the carpet was old and dirty, the seating areas also were run down and full of stains. There was no way we could stay the night there! We spoke with the receptionist and advised her that these conditions were not acceptable and she offered to move us to their sister hotel just around the corner. We left and that hotel was ok. I do not recommend this hotel to anyone!
Stayed 1 night in Jan 2025

4/10 Poor

Victor

Liked: Staff & service
Disliked: Property conditions & facilities
Damaged fan cause noise, parking 0.5 miles from hotel (extra cost), inside service area increase noise between other rooms, usb charging port did not work, poor internet wifi signal
Stayed 1 night in Jul 2022

6/10 Okay

Srisak

Liked: Staff & service
Disliked: Property conditions & facilities
The A/C was not working. No coffee provided in the room. No hot water. No Internet unless we sit by the door.
Stayed 2 nights in Jun 2023

4/10 Poor

Natalie

Liked: Staff & service
The pictures on Expedia are misleading, and they had trouble finding my res and tried to put me in a room with NO windows, then found one with a window. But today i have to move to a different room since the one they gave me has two beds. But this will be a step up because it has lamps which last nights room didn't, only bright overhead. It is located on the main square but needs updating
Stayed 1 night in Nov 2022

6/10 Okay

Marina

Liked: Cleanliness
Hotel is clean and staff is very helpful. Room has a roof top view but was not available due to construction. Be ready to walk with luggage in cobble stone streets for about two blocks since taxis are not allowed in the plaza area. Is very central and close to most amenities. Restaurant not available on site and most don’t open until after 10:00 am. Hotel is labeled with a small sign and was hard to find in the shopping center. First thing you see is a door entry with steep and uneven steps up to the second floor to the reception area. They kept our luggage until check in time (3:00 pm) . Room was not noisy from outside noises, even if it’s in front of the main plaza. We had to climb another set of stairs with luggage to our 3rd floor room. Room was clean as well as restroom but shower is slippery and does not have any bars to grab to should you slip. Hotel is still under construction so noise started around 8:00 am. There was dust from Sheetrock sanded and workers were working in stairwell and roof top. Electricity was interrupted twice during our 4 day stay. The first one lasted for about 30 to 40 minutes and the second one around 10 to 15 minutes. It was a good thing the room had a sky light because there was no emergency lighting available.
Characters willing to take a picture with you.
View right next to hotel
Another view next to hotel
Stayed 4 nights in May 2025

10/10 Excellent

Marco Antonio Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Sep 2025

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCEKENTE, UBICACION PERFECTA. REGRESARIA SIN DUDARLO
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction! Woke up at 9am to the construction noise Showerhead water was hard to regulate water pressure was low.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables las personas
Stayed 4 nights in Aug 2025