Buen día, gracias por sus comentarios y estamos trabajando para brindar un mejor servicio, ya se verifico lo comentado anteriormente, y su reservación era en una Habitación con Ventilador, puede revisar con el número de reservación 26397002, Single Room with Fan.

Buen dia gracias por sus comentarios y estamos mejorando para atenderle mejor, ya se verifico lo comentado anteriormente y se hablo con el personal para evitar que esto suceda nuevamente

Thank you for your comments, we try to serve you in the best way, and your reservation was made with a single room with a fanWe look forward to your next visit to serve you better.Cheers

Thank you for your comments, we try to serve you in the best wayWe look forward to your next visit to serve you better.Cheers

Buen día muchas gracias por sus comentarios estamos para servirle y mejorando cada detalle lo esperamos en su próxima visita al Salvador

Thank you very much for your comments every day we strive to serve you better

Muchas gracias lo esperamos pronto

Thank you very much for staying with us, it is a pleasure to serve you. We look forward to seeing you again.

Estimado muchas gracias por su visita fue un placer atenderle, con mucho gusto le esperamos nuevamente.

Dear Walter, thank you very much for visiting us, a pleasure to serve you, we look forward to seeing you on your next trip

Dear Kathryn, thank you very much for your visit, a pleasure to serve you, we look forward to seeing you on your next trip.

Dear thank you very much for visiting us we are delighted to receive you, we are sorry for the inconvenience we are working to improve our services.

Buen día Estamos trabajando para servirle mejor cada día Saludos Hotel villa florencia centro Histórico

gute zentrale Lage Wir schätzen Ihren Besuch sehr, wir freuen uns, Sie begrüßen zu dürfen, wir freuen uns auf ein Wiedersehen.

Mr. Guillermo thank you very much for visiting us, delighted to receive you, we look forward to seeing you again.

Dear thank you very much for visiting us, we are delighted to welcome you with pleasure, we look forward to seeing you again

Dear Alberto, thank you very much for visiting us, it has been a pleasure to receive you with great pleasure, we are waiting for you again.

Dear, we are sorry for the inconveniences during your stay, we would like to tell you that our staff does not work so early or late at night, we continue working to improve our services.

Jacqueline, we are sorry for the inconveniences during your stay.

Sr. Emilio lamentamos los inconvenientes con su estadía, en nuestros sistemas ofrecemos habitaciones con ventilador y habitaciones con aire acondicionado la diferencia está en los precios y en la descripción de cada habitación encuentra el detalle de lo que incluye, todo depende del tipo de habitación que reserve para la comodidad de su alojamiento según su preferencia.

Dear Guadeloupe: We are sorry for the inconvenience that you experienced, it is the first time that an incident has been reported to us with our management, we are verifying the situation. Tell him that we are on Google Maps and Waze as Hotel Villa Florencia Centro Histórico to facilitate the arrival of people; In the same way, we have our telephone numbers enabled in case there is any inconvenience with our clients and to be able to provide timely help.