4/10 - 별로예요
Liang 님, Singapore
2018년 8월 1일
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Very New Hotel so are their staffs too
- Booked the hotel via Expedia, but the hotel does not have any record for the booking.
- Booked an Executive room, but issued me a standard room.
- After 15mins waiting, finally got me an executive room.
- Booked a non-smoking room, and specifically requests a non-smoking room, but I can see an ashtray and matches in the room, and I can smell light tobacco smoke in the room
- The hotel is new, so the feeling is matched to the Ramada image, but the hotel facility does not
- The facility all close early, when we head down to have some food for dinner, they informed me that the chef has left, (P.S. the sky was still bright)
- Breakfast was okay, but again, the staff really needs to have proper training, the name of the dishes are not matched to the actual food.
- But the hotel room manager is nice, she is very friendly, greeting us and helped us open the door when our cards are not working.
Liang
2018년 7월에 2박 숙박함