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Apart Hotel Buen Retiro

3.0 star property
Travelers find a peaceful retreat with delicious made-to-order breakfast at Apart Hotel Buen Retiro, just steps from La Recova Artisan Walk

Choose dates to view prices

Apart Hotel Buen Retiro offers a tranquil base with practical amenities. Enjoy a complimentary cooked-to-order breakfast, in-room WiFi, on-site laundry, a garden for quiet moments, and a 24-hour front desk for tour tickets and local advice.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Room, 2 Bedrooms

Down comforters, individually furnished, free WiFi, bed sheets

Executive Room, 2 Bedrooms

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Twin Room, 1 Bedroom, Kitchen

Family Twin Room, 1 Bedroom, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Twin Room, 1 Bedroom, Kitchen

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Triple Room, 1 Bedroom, Private Bathroom

Economy Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 1 Bedroom, Private Bathroom

Superior Twin Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Superior Twin Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, 1 Bedroom, Private Bathroom

Superior Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Superior Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Bedroom, Private Bathroom

Executive Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Executive Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Kitchen

Family Room, 2 Bedrooms, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Room, 2 Bedrooms, Kitchen

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Kitchen

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, Private Bathroom

Down comforters, individually furnished, free WiFi, bed sheets

Economy Single Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Room, 1 Bedroom, Private Bathroom

Economy Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room, 1 Bedroom, Private Bathroom

Family Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Family Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Twin Room, 1 Bedroom

  • Garden view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Down comforters, individually furnished, free WiFi, bed sheets

Economy Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the neighborhood

Located in Santa Cruz, Apart Hotel Buen Retiro is in the city center. La Recova Artisan Walk and Ventura Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Guembe Biocenter. Looking to enjoy an event or a game while in town? See what's going on at Ramon Tahuichi Aguilera Stadium. Visit our Santa Cruz travel guide
Map
Calle Florida 432, Santa Cruz

What's nearby

  • Plaza 24 de Septiembre
    Plaza 24 de Septiembre
    8 min walk - 0.7 km
  • San Lorenzo Cathedral
    San Lorenzo Cathedral
    9 min walk - 0.8 km
  • La Recova Artisan Walk
    6 min walk - 0.6 km
  • Arenal Park
    9 min walk - 0.8 km
  • Ramon Tahuichi Aguilera Stadium
    9 min drive - 2.1 km

Getting around

  • Santa Cruz de la Sierra Station
    12 min drive
  • Santa Cruz (SRZ-El Trompillo)
    13 min drive

Restaurants

  • Casarão Restaurante
    6 min walk
  • Bar Restaurant VICTORY
    5 min walk
  • Dumbo
    5 min walk
  • Comedor Casarão
    5 min walk
  • Fridolin
    4 min walk

About this property

Apart Hotel Buen Retiro

Hotel near Plaza 24 de Septiembre
Located close to La Recova Artisan Walk and San Lorenzo Cathedral, Apart Hotel Buen Retiro provides free cooked-to-order breakfast, an airport shuttle, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe
  • Luggage storage, a water dispenser, and a computer station
  • A 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with cable channels
  • Private yards, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Apart Hotel Buen Retiro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Apart Hotel Buen Retiro doesn't offer parking.

What time is check-in at Apart Hotel Buen Retiro?

Check-in start time: noon; Check-in end time: 2:00 PM.

What time is check-out at Apart Hotel Buen Retiro?

Check-out is at noon.

Does Apart Hotel Buen Retiro provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Apart Hotel Buen Retiro located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of La Recova Artisan Walk, Plaza 24 de Septiembre, and San Lorenzo Cathedral. Arenal Park and Ramon Tahuichi Aguilera Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Apart Hotel Buen Retiro Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valué option to stay

Once you walked into the door, it was cozy inside, safe, clean and staff very friendly , walking distance to city center.
Stayed 1 night in Jul 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a pleasant stay. The hotel was centric and walkable to the city's center. The amenities and rooms were adequately stocked and the staff was friendly and helpful. Uber is an economic and accessible option to explore the rest of the city.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
So close to Plaza Principal. The staff ... Anfrea and Fabiola always treat like I am family. Always very helpful. I will be staying there again!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Good shower with plenty of hot water. 5-10 minutes walk to central plaza. Would have preferred Bolivian coffee to Nescafe at breakfast time.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

ernesto alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very good location inside downtown and it fulfilled my needs. What is outstanding to me is the polite and sympathetic way the personnel interacts with the hosts. Very nice people. Thanks a lot!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pleace!

Is very good pleace fir stay in Santa Cruz. I come back! Is cleaning, frendly and possible late checkout. For my is importante, really. Thx
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, my check-in with desk clerk Fabiola was first rate. She was gracious and totally professional. She even carried my two bags up a flight of stairs and refused my tip. It's located just a few blocks from Plaza 24th de Septiembre, a favorite place for locals and tourists. Very clean and quiet place. And, hot water is almost instant. Very nice place at great prices.
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Warren

This hotel has been closed. It is a scam. You should remove them from Expedia so that they can't solicit further travellers.
Verified

8/10 Good

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo x benefício.

Excelente custo x benefício! Staff prestativo e alegre! Muito bem localizada. Café da manhã ótimo! Muito perto da Plaza 24 Septiembre. Mercado a 2 quadras. Quarto grande e limpo. Internet ótima. Quando voltar a Santa Cruz, ficarei lá de novo.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente!

É um hotel excelente. Limpo, tranquilo e com um bom atendimento !!! Nota 10
Stayed 1 night in Aug 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt och prisvärt hotell

Hotellet är centralt beläget och mycket prisvärt, allt man kan behöva finns i rummet. Personalen är trevliga och hjälpsamma. Sköna sängar är ett plus.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alvaro Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy buena. Todo el personal muy amable y una limpieza impecable. Muy cerca del centro y del mercado. Sin duda volveré.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e praricidade.

Excelente estadia e otimo custo-benefício. Nao tenho, absolutamente, nemhuma observação negativa a fazer.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Gina

Liked: Cleanliness
Disliked: Staff & service
Tuvimos un desacuerdo con la recuperacionista que no recibió nuestra reserva y pasadas las 22:00 hrs no supo realizar una solución positiva. Nos tuvimos que ir.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables en todos los sentidos. Guardaron mis cosas sin problema
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una amable y cooperativa recepcion
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I was told that my reservation was canceled, but i still got charged. The building is in poor condition and there is no hot water...
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente atención y lugar. Muy limpio, el ambiente excelente.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

DANIELA

Liked: Cleanliness, staff & service

Estancia regular en hotel buen retiro

Cuando se realiza reserva, se acepta un monto de pago en dólares pero al momento de realizar el pago, realizan el cambio a bolivianos, por lo cual personalmente se me generan dos castigos, el cambio de dólar a boliviano, después de bolivianos a dólares en mi cuenta y por último de dólares a pesos chilenos, por lo cual se aumentan los costos y uno no termina pagando lo acordado en la reserva. Pieza no tenía espacio para una cama y dos veladores (solo había uno) ventanas muy pequeñas que hacían que entrara muy poca luz natural. Personal de casino y aseo muy amable
Stayed 10 nights in Nov 2020
Verified

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find, very convenient

Good budget hotel. Ticks every box for basics: good front of house and cleaning staff; free toiletries; excellent WiFi; basic but tasty breakfast; reliable airport pickup. A 5-10 minute stroll to the city centre depending on pace.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Rumino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝の到着でも快く受け入れてくれて助かりました。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well after travelling in remote Andes, my own bath was a highlight. Having wifi and TV were nice. Place clean, they catered to my disabilities. Staff extremely friendly and helpful. Asked about a box and packing tape as suitcase getting overweight. Since use a cane they had a boy did the running around for me. Given excellent directions to post office and night market. This was a day of rest after 6 days in road tour and a new tour on the road the next day. I rebooked for two nights after my tour.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安心して過ごせました^ ^

店員さんのサービス、愛嬌がとても良かったです。全て女性のスタッフの為かとても明るく安心して過ごせました。 こちらはアパートメントタイプのホテルになっており通常のホテルより広いです、私は1番安いグレードの部屋に泊まりました。冷蔵庫キッチンがついており皿など調理器具もそろっておりました、ガスやレンジ等料理するのに不自由ない設備です、私は自炊をしたかったのでとても快適でした。外観は入り口が少し暗いので分かりづらいかもしれません、ホテルのそれとは違います、そして町までは多少歩きますが気になる程ではありませんがホテル周りにカードが使える飲食店が少ない為カードのみで旅行する方は少し探すと思います、とはいってもここは一人旅や男同士の旅ならとてもオススメです！もし家族やカップル等であれば部屋のグレードを上げるならオススメです、少し拝見しましたが非常に良いです、こちらは総合的に料金以上の設備なので満足です、コストパフォーマンス良き！ おそらく穴場スポットだと私は勝手ながら思っております。GRACIAS!それでは良い旅を、BUEN VIAJE‼︎
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Buena atención, habitaciones cómodas y limpias. Estoy satisfecho
Stayed 1 night in Nov 2018