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Hotel Canciller

3.5 star property
Find your urban oasis with a perfect blend of relaxation and convenience. Enjoy refreshing moments by the pool or unwind in style at this city center hotel.

Choose dates to view prices

In the heart of the city, Hotel Canciller offers a vibrant retreat. Unwind with a coffee at the cafe, relax by the outdoor pool, or rejuvenate in the sauna and garden. With free WiFi and helpful concierge services nearby points of interest are just steps away.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use, Non Smoking, Garden View

  • City view
  • 15 sq m
  • 8 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • 20 sq m
  • Sleeps 1
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • Free WiFi
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About the neighborhood

Located in Santa Cruz, Hotel Canciller is in the city center and near a boardwalk/promenade. Casa Municipal de Cultura Raúl Otero Reiche and Sacred Art Museum are cultural highlights, and travelers looking to shop may want to visit La Recova Artisan Walk and Artecampo. Guarani Nandereko Nomai Art and Culture Center and Centro Cultural Feliciana Rodríguez are also worth visiting. Visit our Santa Cruz travel guide
Map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz

What's nearby

  • Plaza 24 de Septiembre
    Plaza 24 de Septiembre
    8 min walk - 0.7 km
  • San Lorenzo Cathedral
    San Lorenzo Cathedral
    9 min walk - 0.8 km
  • La Recova Artisan Walk
    6 min walk - 0.6 km
  • Arenal Park
    13 min walk - 1.1 km
  • Ramon Tahuichi Aguilera Stadium
    9 min drive - 1.8 km

Getting around

  • Santa Cruz de la Sierra Station
    11 min drive
  • Santa Cruz (SRZ-El Trompillo)
    10 min drive

Restaurants

  • Club Social 24 de Septiembre
    4 min walk
  • Bar Restaurant VICTORY
    4 min walk
  • Dumbo
    2 min walk
  • DUDA
    5 min walk
  • La Esquina Del Pescado
    5 min walk

About this property

Hotel Canciller

  • Hotel in the city center
  • An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Canciller. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • An elevator, a 24-hour front desk, and a front-desk safe
  • Room features
  • All guestrooms at Hotel Canciller boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • 44-inch flat-screen TVs with cable channels
    • Balconies or patios, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 7 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Canciller have a pool?

Yes, this property has an outdoor pool.

Is Hotel Canciller pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Canciller?

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Canciller?

Check-out is at 12:30 PM.

Does Hotel Canciller provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 14.00 per vehicle applies.

Where is Hotel Canciller located?

Located in the heart of Santa Cruz, this hotel is within a 5-minute walk of Guarani Nandereko Nomai Art and Culture Center, Casa Municipal de Cultura Raúl Otero Reiche, and San Lorenzo Cathedral. Plaza 24 de Septiembre and Franco Aleman Cultural Center are also within 10 minutes.

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Reviews

Hotel Canciller Reviews

7.4

Good

7.4

Cleanliness

9.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

Reviews

Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y ubicación

El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice and polite staff. Close to the central plaza.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, very good service, big rooms

I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area of Santa Cruz.

Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018
Verified

6/10 Okay

rinsey

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019