Park Hotel Resort

Property class: 3

Choose dates to view prices

Located close to Church of Santa Cruz Verapaz, Park Hotel Resort provides a free breakfast buffet, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A neatly arranged bedroom with a large bed, a desk, and a window with a view of greenery.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double or Twin Room

A bedroom with a bed, two bedside tables, a nightstand, a wooden desk, a window with curtains, and a small picture on the wall.

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

A bedroom with a large bed, a wooden wardrobe, a television, a desk, and a balcony with a view of trees.

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Single Room

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and artwork on the wall.

Standard Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Venezia)

A living room with a fireplace, a sofa, a coffee table, and a large window with curtains.

Deluxe Room (Venezia)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

JUNIOR SUITE TWO KING BEDS

  • Sleeps 5
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About the neighborhood

Santa Cruz Verapaz is home to Park Hotel Resort. The area's natural beauty can be seen at Orquigonia and Biotopo del Quetzal. Church of Santa Cruz Verapaz and El Calvario Church are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Santa Cruz Verapaz travel guide
Map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz

What's nearby

  • Church of Santa Cruz Verapaz
    9 min walk - 0.8 km
  • Netherlands Eco Center
    3 min drive - 2.9 km
  • Orquigonia
    8 min drive - 11.0 km
  • Plaza Magdalena Commercial Center
    14 min drive - 18.1 km
  • Biotopo del Quetzal
    42 min drive - 45.2 km

Restaurants

  • La Granja, café
    9 min drive
  • Restaurant La Villa
    10 min drive
  • Café La Granja Tactic
    9 min drive
  • Monarch
    11 min drive
  • Hotel Y Restaurante Ecocentro Holanda
    2 min drive

About this property

Park Hotel Resort

  • Family-friendly hotel near Church of Santa Cruz Verapaz
  • Located close to Orquigonia, Park Hotel Resort provides a free breakfast buffet, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • RV/bus/truck parking, access to a nearby health club, and meeting rooms
    • Smoke-free premises, a TV in the lobby, and tour/ticket assistance
  • Room features
  • All 158 rooms offer comforts such as free WiFi and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (15,069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Park Hotel Resort have a pool?

Yes, this property has an outdoor pool.

Is Park Hotel Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Hotel Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Park Hotel Resort?

Check-out is at 1 PM.

Where is Park Hotel Resort located?

Located in Santa Cruz Verapaz, this family-friendly hotel is 0.5 mi (0.8 km) from Church of Santa Cruz Verapaz, and within 12 mi (20 km) of Orquigonia and El Calvario Church. Biotopo del Quetzal is 22.7 mi (36.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hotel Resort Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 50 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 23 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a beautiful hotel and restaurants. The breakfast was very good.lots of good, safe parking. No one spoke English but we're patient with me using my phone translator.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved the staff, they were all amazing. The restaurants and food were all great. Walking the property to see the animals, flowers and landscaping was outstanding. Outside the property didn’t feel so safe.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
They didn’t have the reservation, we had to wait and show them the confirmation number. Staff very nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Wonderful resort-like hotel with all the amenities on-site, you wont feel like you need to leave. Multiple restaurant options, beautiful pool. Felt very private and safe. Delicious food and helpful staff wherever you go.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful ,relaxing hotel ,missing only an massage accommodations.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very friendly and helpful
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beds we’re a little bit hard.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
One SMALL water is in room daily. More water would be nice.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like every thing
Stayed 2 nights in May 2024
Verified review

6/10 Okay

No air condition and is very warm at night
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Amenities
App would not reserve 2 queen bed room for group larger than 2 people. There is plenty of space but they wanted to charge for “extra” people.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Good position , but rooms has no air condition, and are too close to the main road and close to neighborhood that really is disturbing at night when you have to keep your windows open. Impossible to rest
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
No air-conditioning, very noisy, and no classes in the room.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación buena avorfe al precio, agua caliente, shampoo y jabon incluido.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelnte atención del señor que esta por Las noches en recepción
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Excelentes acomodações, ambiente junto a natureza muito aconchegante. Café da manhã no modo buffet como limitação de um omelete por pessoa, forma-se fila para o café podendo levar até 10-12min para conseguir se servir, funcionários um tanto inflexíveis.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conozco la propiedad hace años y han crecido considerablemente ! Instó a que no pierdan su calidad y atención al cliente.
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort

Habitacion ruidosa

Cama incomoda. Me dieron una habitacion con mucho ruido se escuchaban vehiculos y camiones pasar y ventanas no resistentes al sonido. Habia calor y no habian ni ventiladores. Piscina estaba llena de insectos.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
El hotel esta algo deteriorado, en mi habitacion habian muchos insectos pero la comida es muy rica.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Por el desayuno jejejej
Stayed 1 night in Feb 2025