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Domina Zagarella Sicily

4.0 star property
Travelers kayak and paddleboard across crystal-clear waters at this seaside escape, where lush gardens and stunning views create a perfect paradise setting

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Domina Zagarella Sicily is on the waterfront, offering families three pools, a rooftop terrace, and beachfront dining. Enjoy motor boating, water skiing, or relax at two poolside bars. Three on-site restaurants serve Italian cuisine, plus there's a café for coffee breaks.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

About this property

Domina Zagarella Sicily

  • Upscale family-friendly hotel on the waterfront
  • Take advantage of 2 poolside bars, a rooftop terrace, and shopping on site at Domina Zagarella Sicily. This hotel is a great place to bask in the sun with beachfront dining, kayaking, and rowing. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Enjoy the gym, as well as activities like motor boating, snorkeling, and water skiing. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
    • A gift shop, a porter/bellhop, and smoke-free premises
    • An elevator, a 24-hour front desk, and concierge services
  • Room features
  • All 378 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Designer toiletries, bidets, and tubs or showers
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 6 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 6 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT082067A1FMKFWR9Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Domina Zagarella Sicily have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Domina Zagarella Sicily pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Domina Zagarella Sicily?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Domina Zagarella Sicily?

Check-out is at 10:00 AM.

Does Domina Zagarella Sicily provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Domina Zagarella Sicily located?

This family-friendly Santa Flavia hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Lido Porto di Spagna, Sant'Elia Beach, and Mount Catalfano Park. Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall and Rizzoli Orthopedic Institute Sicily are also within 3 mi (5 km). Santa Flavia Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

7.2

Location

7.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 113 out of 342 reviews
Rating 8 - Good. 115 out of 342 reviews
Rating 6 - Okay. 67 out of 342 reviews
Rating 4 - Poor. 34 out of 342 reviews
Rating 2 - Terrible. 13 out of 342 reviews

Reviews

Verified

8/10 Good

Dmitri

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very nice hotel with great amenities. Our only issue was the room was a smoked room and when we asked to see if that can be fixed, an air refresher was brought in. hehe Other than that, everything was great. Staff is very friendly and lots of activities provided by hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location and the views were amazing. Very friendly and helpful staff. Also not too far from Palermo which has loads to offer
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Amelia

Liked: Property conditions & facilities
Just beautiful
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Waguih

Great views, lousy Mattress

A beautiful setup and incredible views. However room is dated and small, the bed mattress was absolutely awful. Service and food were excellent.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Irina Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a villa which was very close to the sea but as patio doors had no screen, we could never let the doors open. Room was poorly decorated but otherwise very clean. The site is beautiful, however it has no beach and had only one access to the see. The food was disapponting, below standard for that type of resort. Will not return.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback is that it is far from the main town centre and there are no shops around to buy snack or food items
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Ebrahim

Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness
Service, kind employees and food
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Samantha

Disliked: Staff & service
Clean room, no room service is ava
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Michele

Liked: Cleanliness
Disliked: Amenities
I stayed in a small villa which only had 5 minutes of hot water before the water turned cold. Maintenance came to fix the problem, but never fixed it; even though the front desk insisted that maintenance confirmed that the issue was fixed. The hot water heater was turned to maximum but it did not fix the problem. The staff offered to move my room, but they would only move 1 of the 3 rooms which was not possible for us due to medical issues with one of the family members. I had to figure out a way to shower with continuously turning the water on and off, to wash and rinse, so I would not run out of hot water. It was very inconvenient. Also, if renting a villa please know that there are MANY stairs to climb to get to the main hotel. So if you are elderly or have any type of disability or injury, the villas are not an option for you. Although the can send a golf cart for you, it is inconvenient and not way to get into. I also felt disrespected by the front desk staff because when I voiced my concerns to them, they began speaking to each other in Italian instead of continuing to speak in English.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
I love the vintage look of the hotel, but the cracks in the furniture can be repaired and the outside needs to be cleaned
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Super nice hotel. Views of the sea are amazing. Salt and fresh water pools. Great nightly entertainment. Good value. Missing coffee in the room. Parking could have been right at the hotel and they charged $12/night. Food was good.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jennifer

Breakfast buffet was 90 percent bread and pastries. Facilities were tired and dated and music at night was very loud. Our “villa” was a tiny room. There aren’t a lot of options nearby and it does have beach access and pools.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Liked because it was near the train station and easy walk to shop
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

A very nice resort, a solid 4-star. Good food, good service, very nice facility, good entertainment. A very nice place to stay with everything you need. However, to see more that the resort a car is recommended, the surrounding area does not have so much to offer.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness
Service
Stayed 1 night in May 2025
Verified

8/10 Good

YAFIT

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Marc

Liked: Property conditions & facilities
Disliked: Staff & service

Don’t stay if you want a good ni

Constant loud music at night with performers and speakers underneath the room I was given 338.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 4-star hotel in my opinion and customer service did not meet expectations.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The waiters in the restaurant behaves like the dont like the job, rude, tired and no service minded. The night shows were fanstastic. The breakfast room need som accustic plates. THE HOTGEL NEEDS a airport shuttle we paid 300 Euro from the airport and back, to expensive.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Letizia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The reason I say it is "unsafe" is because we were staying in one of the bungalows, and to get there was really "unsafe", since there is ZERO lighting, if we did not have our cell phone's light, we would have fallen a million time.. The steps are completely IN THE DARK..
Stayed 9 nights in Sep 2022
Verified

6/10 Okay

Maryada

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff is not helpful at all. For any question we ask the answer is “ I dont know” and then brush off. The taxi service staff arranged had no AC and driver had to keep windows down even when we told him we have dust allergies. Buffet breakfast sub optimal
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

maria pandora

Liked: Cleanliness
The guest experience at this property could be better, but this is not a "we go above and beyond" mindset here. The club members are treated disproportionately better than the other guests, regardless of how much they are charging for the room and length of stay. Parking is not free and is located outside the hotel property (because the club members are only allowed to use the on site parking.) Please note that it is not safe to walk along the state highway that is required for the regular guest parking. There are many steps and poorly lit areas. Food... you come to Sicily, that has some of the best fruits, vegetables, food, etc,...and you are not given locally grown fruits. We were never told in over a week about many of their amenities and we were left a postcard as we were departing, to book an info meeting for the Club, addressed to the wrong guest's name, when they could have approached us any time sooner to market this important incentive of this property. The gym is well equipped and easily accessible. The entertainment is a nice feature and vey engaging. The rooms are thoroughly clean and the staff in housekeeping is very courteous and accommodating. This is a property that can be and can do better, in such a beautiful location.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The location of the property is absolutely stunning. The staff? Really don’t know what to say. For 10 days I have been waiting for them to fix the tv in the room. As of now it hasn’t happened. They told me they would switch it. We’ll it didn’t happen. Left several messages. The last one last night but they don’t have anyone on staff to send out and try to fix it because it’s late. Late? The hotel should have someone on staff a night also. This was my last stay. The last one of for stays in the past 4 years
Stayed 10 nights in Jun 2022