10/10 - 훌륭해요
Joana
아이를 동반한 가족 여행, 가족 여행
2025년 4월 20일
좋아요: 청결 상태, 직원 및 서비스
The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic.
Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome.
Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing.
Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature.
Joana
2025년 4월에 4박 숙박함